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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 and feedback and learning


Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer
To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values

and feedback and learning  case illustrates, customer involvement and feedback can be tremendously powerful factors in the development of a successful customer experience. Companies of all sizes can seize this opportunity, just as Benjamin Studios did, if they remember these points when involving customers in the design of the experience. First, ask and you shall receive. You will be surprised at how much insight current and prospective customers are willing to give you if they believe it will benefit them. Your job is to convince

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Documents related to » and feedback and learning

LCMS Exposed! Understanding the Differences between Learning Management and Learning Content Management


The Cost of Learning—a Very Brief History Training (or learning) has always been viewed as a cost center (representing a cost of doing business similar to other employee costs such as salary, commissions, and benefits). That's why many organizations in the past have struggled with the challenge of justifying the cost of training in their budgets. Today, organizations are making significant

and feedback and learning   Read More

E-learning Course Design


This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives, motivation, media, interactivity, assessment, aesthetics, tool selection, and evaluation.

and feedback and learning   Read More

Are You Ready for Enterprise Feedback Management?


Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your company and your overall profitability. EFM includes not only aggregating feedback from multiple stakeholders, across multiple channels, but also getting real-time, actionable information to where it’s relevant in the company. Learn more about implementing EFM.

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Talking to (and Learning from) a Retail Store Execution Software Leader - Part 1


My recent post (Software and Human) Help Wanted in Overwhelmed Retail Stores talked about how much attention (and IT investment) retailers pay to their merchandize planning and supply chain optimization processes as compared to their store-level task execution, even though this is where “the rubber meets the road.” I concluded my post with the fact that there are dozens of

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Using SumTotal Systems to Build a Structured Approach to Learning and Development


Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent learning program across all 20 geographical locations. Murray Metals Group chose SumTotal® Learning Management to act as a central learning management resource, thereby successfully establishing a learning and development capability within the organization. See how.

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SalesLogix and ACT! Officially Branded As Best Software Part 2: Challenges and User Recommendations


The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may face confusion and/or anxiety amongst both its current and potential customers as well as within its VARs.

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Building a Business Case for Mobile Learning


Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case reaching out to your external audiences including customers, partners, channel or distributor networks, independent agents, suppliers, franchises/franchisees, association members, contractors, or volunteers.

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iPad, Fashion PLM, and the Connection Between Fashion Designers and Customers


I recently had the opportunity to meet with Centric Software and get to know more about Centric 8 Product Lifecycle Management (PLM) and Sourcing Solutions for the fashion industry. Among the interesting topics discussed, a recently launched product called Collection Book for Fashion iPad app was most impressive. In my view, this iPad app is a great product, as it takes advantage of the user

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The Future of Learning: Industry Trends in Learning Management


Learning management systems (LMSs) have evolved over their short history in many ways. From the first classroom-based “training management systems” to today’s e-learning solutions, here’s a look at the future of learning technologies and current industry trends. Discover more about how performance management, informal learning, social media, and Web 2.0 are affecting the development of learning technologies.

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Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis


A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them.

and feedback and learning   Read More