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Software Functionality Revealed in Detail
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 and communications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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How to Choose Between VoIP and Unified Communications


Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations covering the full gamut of stakeholders to make an informed decision to deploy either VoIP or UC.

and communications  to Choose Between VoIP and Unified Communications Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations covering the full gamut of stakeholders to make an informed decision to deploy either VoIP or UC. Read More

Edgell Communications


Edgell Communications is a business-to-business media company founded in 1985. Its publications include Apparel, RIS News, Hospitality Technology, and Mobile Enterprise.

and communications  RIS News, Hospitality Technology, and Mobile Enterprise. Read More

Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2


In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM.Q: About development—most of it is done by your team of programmers

and communications  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2 In part one of my interview with Martin Schneider , Senior Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s Read More

Case Study: Pruitt Communications


Pruitt Communications deploys VoIP and unified communications systems for a variety of enterprise, healthcare, and government organizations across the U.S. Central to VoIP deployment is conducting network assessments to ensure the readiness of infrastructure prior to deploying a new system. Pruitt had been outsourcing these assessments to a specialist, but after seeing Fluke Networks' OptiView XG Network Analysis Tablets in action with a partner company, Pruitt decided that Fluke's solution was what they needed to manage network assessments and improve their VoIP rollout and other communications services.

The switch allowed Pruitt to bring network assessments in house, and validate the support of a VoIP rollout. With OptiView XG's automated network and application analysis, Pruitt can also instantly isolate and remediate network issues. Read more in this case study from Fluke Networks.

and communications  improve their VoIP rollout and other communications services. The switch allowed Pruitt to bring network assessments in house, and validate the support of a VoIP rollout. With OptiView XG''s automated network and application analysis, Pruitt can also instantly isolate and remediate network issues. Read more in this case study from Fluke Networks. Read More

Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM


Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products

and communications  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products in the market. Q: Could Read More

SAP for Aerospace and Defense in the Maintenance, Repair, and Overhaul Industry


Aerospace and defense (A&D) companies are constantly seeking better ways to manage complexity, cut costs, and boost productivity. One of the most challenging areas within the A&D industry is maintenance, repair, and overhaul (MRO). To introduce new efficiencies and reduce MRO costs, many companies are looking beyond standard business practices to new strategies that promise solid business results.

and communications  for Aerospace and Defense in the Maintenance, Repair, and Overhaul Industry Aerospace and defense (A&D) companies are constantly seeking better ways to manage complexity, cut costs, and boost productivity. One of the most challenging areas within the A&D industry is maintenance, repair, and overhaul (MRO). To introduce new efficiencies and reduce MRO costs, many companies are looking beyond standard business practices to new strategies that promise solid business results. Read More

Tackling Track-and-Trace: An Overview and Pathway to a Solution


The purpose of track-and-trace regulation in the pharmaceutical industry is to stem the flow of illegal and dangerous counterfeit medicines. These medicines represent a significant public health challenge. No central authority has all the information necessary to track and trace drugs across the global supply chain, much less quantify the extent of counterfeiting. This whitepaper summarizes the key regulations in play on both continents and suggests a compliance solution based on a combined process and technology approach to track-and-trace.

and communications  Track-and-Trace: An Overview and Pathway to a Solution The purpose of track-and-trace regulation in the pharmaceutical industry is to stem the flow of illegal and dangerous counterfeit medicines. These medicines represent a significant public health challenge. No central authority has all the information necessary to track and trace drugs across the global supply chain, much less quantify the extent of counterfeiting. This whitepaper summarizes the key regulations in play on both continents and Read More

Zettaset and Simba Streamline Hadoop and Analytics Interoperability


Zettaset and Simba have announced a strategic technology partnership to provide enterprise class security for the deployment of combined analytics and Hadoop platforms and streamlined interoperability for the Hadoop and analytics ecosystem.

and communications  and Simba Streamline Hadoop and Analytics Interoperability Zettaset and Simba have announced a strategic technology partnership to provide enterprise class security for the deployment of combined analytics and Hadoop platforms and streamlined interoperability for the Hadoop and analytics ecosystem. Zettaset, a provider of Hadoop-based big data management applications, and Simba, an important standards-based data connector provider, have recently signed a partnership to tighten their relationship Read More

Sales and Operation Planning: Integrate with Finance and Improve Revenue


Sales and operations planning (S&OP) is the key integrated process that the supply chain organization (specifically the vice president of supply chain) can use to achieve visibility across the entire organization and the value chain. This white paper highlights the results of over 220 companies participating in a survey on S&OP initiatives, and compares the views of the supply chain and finance organizations.

and communications  and Operation Planning: Integrate with Finance and Improve Revenue Sales and operations planning (S&OP) is the key integrated process that the supply chain organization (specifically the vice president of supply chain) can use to achieve visibility across the entire organization and the value chain. This white paper highlights the results of over 220 companies participating in a survey on S&OP initiatives, and compares the views of the supply chain and finance organizations. Read More

Bigfoot CMMS (Enterprise and Enterprise+) Is TEC Certified for CMMS and EAM


TEC is pleased to announce that cloud-based Bigfoot CMMS by Smartware Group, Inc. (versions Enterprise and Enterprise+) is now TEC Certified in the computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software spaces. These upgraded versions of Bigfoot CMMS have been designed to match the way maintenance professionals view, scan, and interact with computer screens of all sizes—tablet, iPad, PC, and smartphone alike—through a new, enhanced user interface and increased functionality.

and communications  CMMS (Enterprise and Enterprise+) Is TEC Certified for CMMS and EAM TEC is pleased to announce that cloud-based Bigfoot CMMS by Smartware Group, Inc. (versions Enterprise and Enterprise+) is now TEC Certified in the computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software spaces. These upgraded versions of Bigfoot CMMS have been designed to match the way maintenance professionals view, scan, and interact with computer screens of all sizes—tablet, iPad, PC, Read More

The Challenges of Defining and Managing Governance, Risk Management, and Compliance


A broader, more structured approach is needed to effectively manage governance, risk management, and compliance (GRC). Enterprises will then be better able to guide their people, standardize their processes, and unify technology to embed GRC at all organizational levels.

and communications  Challenges of Defining and Managing Governance, Risk Management, and Compliance While the cost of noncompliance is reason enough to motivate enterprises to be more vigilant in their business practices, enterprises can in fact capitalize on the regulations they face. Companies should view compliance as a way to improve their internal business processes across the organization. To do this, companies must take a holistic approach from top down, and harness the strategic software category of governance, Read More

The Blessing and Curse of Global Sourcing and Supplier Management


The appeal of global sourcing is understandable given the benefits of seemingly lower costs. But without discerning hidden challenges and eliminating potential shortcomings, the process may be more costly than anticipated—a situation especially true for companies using inadequate, out-of-date enterprise information technology infrastructures.

and communications  Blessing and Curse of Global Sourcing and Supplier Management As discussed in The Gain and Pain of Global Retail Sourcing , for anyone who has not spent the last several years in hibernation or stranded on a remote island, it has become apparent that several market-driving forces have come together to create a perfect storm, one that makes control of the supply side more important to overall business success than ever before. Some of these driving forces include globalization (the prospect of new Read More

Thriving and Surviving in a Turbulent World Part Two: Planning and Its Results


This article outlines the planning and results of an adaptive management process for manufacturing executives, who employ demand and supply chain planning technology.

and communications  and Surviving in a Turbulent World Part Two: Planning and Its Results Introduction We can aspire to survive and even to thrive in a difficult environment if we are disciplined, bright enough and have the right tools such as a Demand and Supply Chain Planning suite to support and optimize our decisions. Enabled by such a Demand and Supply Chain Planning suite, manufacturing executives can engage in an adaptive management process such as described below: Recognize that we are in troubled waters; Deci Read More

Linking S&OP and CPFR (For Retailers' and Manufacturers' Sakes): An Executive Panel Discussion


My recent blog series on the JDA FOCUS 2010 user conference focused primarily on JDA Software’s strategy and product roadmap on the heels of its recent acquisition of i2 Technologies. But FOCUS 2010 was reportedly the largest vendor’s conference ever, with more than 1,700 registered attendees, more than 100 customer presentations, and nearly 300 total sessions. Now, I concur with

and communications  S&OP and CPFR (For Retailers'' and Manufacturers'' Sakes): An Executive Panel Discussion My recent blog series on the JDA FOCUS 2010 user conference focused primarily on JDA Software ’s strategy and product roadmap on the heels of its recent acquisition of i2 Technologies . But FOCUS 2010 was reportedly the largest vendor’s conference ever, with more than 1,700 registered attendees, more than 100 customer presentations, and nearly 300 total sessions. Now, I concur with  ARC Advisory Group ’s Read More

Datatex and Dan River Apparel Fabrics - Ten Years and Counting


It was precisely ten years ago, in early 1992, that Apparel Fabrics took possession of Datatex’s TIM package (Textile Integrated Manufacturing) and began the process of implementing an ERP system that had been specifically designed to meet the needs of a textile processing firm.

and communications  and Dan River Apparel Fabrics - Ten Years and Counting Datatex and Dan River Apparel Fabrics Ten Years and Counting Featured Author - Bob Beecy - June 21, 2002 Introduction The year 2002 marked a significant anniversary for Datatex, S. A. and Dan River''s Apparel Fabrics Division. It was precisely ten years ago, in early 1992, that Apparel Fabrics took possession of Datatex''s TIM package (Textile Integrated Manufacturing) and began the process of implementing an ERP system that had been specifically Read More