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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 and communications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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How to Choose Between VoIP and Unified Communications


Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations covering the full gamut of stakeholders to make an informed decision to deploy either VoIP or UC.

and communications  to Choose Between VoIP and Unified Communications Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations covering the full gamut of stakeholders to make an informed decision to deploy either VoIP or UC. Read More

Marketing, Advertising, and Communications




and communications  Advertising, and Communications Read More

Case Study: Pruitt Communications


Pruitt Communications deploys VoIP and unified communications systems for a variety of enterprise, healthcare, and government organizations across the U.S. Central to VoIP deployment is conducting network assessments to ensure the readiness of infrastructure prior to deploying a new system. Pruitt had been outsourcing these assessments to a specialist, but after seeing Fluke Networks' OptiView XG Network Analysis Tablets in action with a partner company, Pruitt decided that Fluke's solution was what they needed to manage network assessments and improve their VoIP rollout and other communications services.

The switch allowed Pruitt to bring network assessments in house, and validate the support of a VoIP rollout. With OptiView XG's automated network and application analysis, Pruitt can also instantly isolate and remediate network issues. Read more in this case study from Fluke Networks.

and communications  improve their VoIP rollout and other communications services. The switch allowed Pruitt to bring network assessments in house, and validate the support of a VoIP rollout. With OptiView XG''s automated network and application analysis, Pruitt can also instantly isolate and remediate network issues. Read more in this case study from Fluke Networks. Read More

Edgell Communications


Edgell Communications is a business-to-business media company founded in 1985. Its publications include Apparel, RIS News, Hospitality Technology, and Mobile Enterprise.

and communications  RIS News, Hospitality Technology, and Mobile Enterprise. Read More

Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM


Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products

and communications  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products in the market. Q: Could Read More

Achieving Efficient Governance, Risk, and Compliance (GRC) through Process and Automation


Newly available software platforms known as governance, risk, and compliance (GRC) technologies can help your business stay on top of the myriad procedures, tasks, and behaviors that bear upon compliance. This paper discusses the drivers behind the growing awareness of GRC information technology, introduces the elements of an effective automated GRC system, and suggests a low-risk, high-impact approach to launching GRC automation.

and communications  Efficient Governance, Risk, and Compliance (GRC) through Process and Automation Newly available software platforms known as governance, risk, and compliance (GRC) technologies can help your business stay on top of the myriad procedures, tasks, and behaviors that bear upon compliance. This paper discusses the drivers behind the growing awareness of GRC information technology, introduces the elements of an effective automated GRC system, and suggests a low-risk, high-impact approach to launching Read More

Planning, Budgeting, and Forecasting Software Evaluation and Selection Guide


Enterprise planning—budgeting, forecasting, and reporting—is a crucial component of financial management that contributes to companies’ success. However, planning is often seen as a time-consuming burden. Find out how an enterprise planning system can help you deliver more timely and reliable plans and enhance strategic decision making, to more quickly identify, analyze, and forecast the impact of changes as they occur.

and communications  Budgeting, and Forecasting Software Evaluation and Selection Guide Enterprise planning—budgeting, forecasting, and reporting—is a crucial component of financial management that contributes to companies’ success. However, planning is often seen as a time-consuming burden. Find out how an enterprise planning system can help you deliver more timely and reliable plans and enhance strategic decision making, to more quickly identify, analyze, and forecast the impact of changes as they occur. Read More

RFID Case Study: Gillette and Provia Part Two: Challenges and Lessons Learned


Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science. One of the main obstacles is the lack of integration, since there is a dearth of software tools from enterprise application integration vendors to get data from RFID tags and readers into existing business systems, meaning that companies are often forced to do expensive custom integration work.

and communications  Case Study: Gillette and Provia Part Two: Challenges and Lessons Learned Challenges Radio frequency identification (RFID) is constantly on everyone''s lips and every relevant enterprise application vendor is hedging its bets towards becoming RFID-ready (see RFID—A New Technology Set to Explode? ). Provia Software ( www.provia.com ), a privately-held provider of supply chain execution (SCE) software solutions, too can tout the results of its RFID endeavors, as it has already put much effort in terms Read More

Business Process Management and ERP: Driving Efficiency and Innovation


A recent survey focused on business process management (BPM) found that 39% of Best-in-Class organizations have both ERP and BPM solutions. This report, based on feedback from 400 organizations across the globe, examines the reasons that organizations pair these systems, as well as the benefits that these organizations have seen when it comes to serving customers more effectively and conducting business in a more agile manner.

and communications  Process Management and ERP: Driving Efficiency and Innovation A recent survey focused on business process management (BPM) found that 39% of Best-in-Class organizations have both ERP and BPM solutions. This report, based on feedback from 400 organizations across the globe, examines the reasons that organizations pair these systems, as well as the benefits that these organizations have seen when it comes to serving customers more effectively and conducting business in a more agile manner. Read More

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis


A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them.

and communications  and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among Read More

Best Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment


There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing FBAP.

and communications  Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing Read More

The Challenges of Defining and Managing Governance, Risk Management, and Compliance


A broader, more structured approach is needed to effectively manage governance, risk management, and compliance (GRC). Enterprises will then be better able to guide their people, standardize their processes, and unify technology to embed GRC at all organizational levels.

and communications  Challenges of Defining and Managing Governance, Risk Management, and Compliance While the cost of noncompliance is reason enough to motivate enterprises to be more vigilant in their business practices, enterprises can in fact capitalize on the regulations they face. Companies should view compliance as a way to improve their internal business processes across the organization. To do this, companies must take a holistic approach from top down, and harness the strategic software category of governance, Read More

Ten Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution


Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company. But embarking upon a BPM initiative can seem daunting. There are many factors to consider, including potential benefits, expected costs, etc. Read this step-by-step guide that helps these companies navigate through these factors and move forward with a BPM solution.

and communications  Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company. But embarking upon a BPM initiative can seem daunting. There are many factors to consider, including potential benefits, expected costs, etc. Read this step-by-step guide that helps these companies navigate through these factors and move forward with a BPM Read More

Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 3


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SME’s). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell more smaller projects in a fixed time and price

and communications  genuine) change of heart and approach towards partnering and catering enterprise applications to  small and medium enterprises (SME’s) . The analysis then moved onto  the Oracle Accelerate program , which was launched about three years ago to allow partners to sell more smaller projects in a fixed time and price manner. Oracle Accelerate is not only a partner program but also Oracle’s go-to-market approach to provide business software solutions to midsize organizations. Part 1 described the main Read More

Gen Y Talent: How to Attract and Retain the Young and the Restless


Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more.

and communications  Talent: How to Attract and Retain the Young and the Restless Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more. Read More