Home
 > search for

Featured Documents related to » analytical customer relationship



ad
Get Top CRM Software Comparisons

Find the best CRM software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » analytical customer relationship


Customer Relationship Malpractice » The TEC Blog
Customer Relationship Malpractice » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

ANALYTICAL CUSTOMER RELATIONSHIP: business software, CRM, customer care, escalation rules, facebook, malpractice, proactive, social media, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-06-2010

Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect thinkAnalytics’ software to make a difference to its customers?

ANALYTICAL CUSTOMER RELATIONSHIP: integrated suite containing four analytical applications thinkCustomer performs customer segmentation thinkLoyalty predicts churn and attrition thinkProduct provides product and channel analysis and target group identification for cross-sell and up-sell opportunities thinkMarketing analyzes channel and marketing effectiveness Market Impact The rise of the eRetail establishment, and the growth of eBusiness within traditional brick and mortar retail operations, has led to an explosion in vendors of analytic
9/22/2000

EXE and i2 Advance Relationship
Some speculate that the recent agreement is a prelude to merger. Synergies undoubtedly exist.

ANALYTICAL CUSTOMER RELATIONSHIP: EXE and i2 Advance Relationship EXE and i2 Advance Relationship Steve McVey - September 20, 2000 Read Comments S. McVey - September 20, 2000 Event Summary In a new agreement to extend an existing strategic relationship, EXE Technologies will interface its fulfillment software with i2 Technologies TradeMatrix solutions. No timeframe was given for the integration of EXE s EXceed eFulfillment System, eFS, with the customer-relevant components of TradeMatrix, but previous joint implementation experience
9/20/2000

Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

ANALYTICAL CUSTOMER RELATIONSHIP: Customer Relationship Management for IT Professionals Customer Relationship Management for IT Professionals J. Dowling - January 17, 2001 Read Comments J. Dowling - January 17, 2001 Introduction A satisfying relationship between IT and line of business is maintained through ongoing dialogue that is meaningful to both parties. The discipline of Conversations for Alignment, a title for a simple technique for making and managing commitments, enables such a dialogue. My consulting group and I have done a
1/17/2001

Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship
Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your customers and high satisfaction. This new approach to customer relationships, enabled only by the unique nature of digital offerings, brings a profound change in the commerce process and requirements for your commerce platform. Learn more about choosing a technical strategy that anticipates these changes and supports limitless innovation.

ANALYTICAL CUSTOMER RELATIONSHIP: Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship Source: hybris AG Document Type: White Paper Description: Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your
8/14/2013 2:54:00 PM

How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable, Relevant and Time-Bound. Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies find this challenging because of a slow economy, market saturation, or other reasons, many companies are re-evaluating business strategies and internal processes to overcome these obstacles. For many successful companies, creating a customer-focused business strategy was the first step. Learn how leadership and customer relationship management software can help breed corporate success.

ANALYTICAL CUSTOMER RELATIONSHIP: | analytical crm | analytical customer relationship management | bcm software | benefits of crm | best contact management software | best contact manager | best crm software | business crm small solution | business crm solution | client relationship management | compare crm software | complaint management software | contact management software | contact management tools | contract management software | crm analysis | crm applications | crm architecture | crm articles | crm association | crm basics | crm b
4/29/2005 9:33:00 AM

Knosys in the Kno With ProClarity 3.0 Analytical Platform
Knosys, Inc. announced on November 6, 2000 that version 3.0 of its ProClarity® Analytical Platform and OLAP client are now available. The products were developed for Microsoft SQL Server 2000 Analysis Services, so ProClarity is completely tied to Microsoft software. In addition, Knosys has announced a partnership to collaborate with integrated enterprise and eBusiness applications vendor Epicor on development of a portal-based business intelligence solution. Epicor focuses exclusively on the mid-market.

ANALYTICAL CUSTOMER RELATIONSHIP: Kno With ProClarity 3.0 Analytical Platform Knosys in the Kno With ProClarity 3.0 Analytical Platform M. Reed - November 15, 2000 Read Comments M. Reed - November 15, 2000 Event Summary Knosys, Inc. announced on November 6, 2000 that version 3.0 of their ProClarity® Analytical Platform and OLAP client are now available. The products were developed specifically for Microsoft SQL Server 2000 Analysis Services. (For more information on SQL Server 2000 see What s new in Microsoft SQL Server 2000 .) The
11/15/2000

Perfect Orders: Improving Customer Satisfaction and Financial Results
If you don't measure it, you can't improve it. For owners, the traditional measure is profit. For customer satisfaction, the perfect order index is useful. Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact the satisfaction of the other. Only through measuring the satisfaction of both groups can these sometime conflicting groups be balanced. Owners watch earnings and return on investment. One way to measure customer satisfaction is with the perfect order index.

ANALYTICAL CUSTOMER RELATIONSHIP: Perfect Orders: Improving Customer Satisfaction and Financial Results Perfect Orders: Improving Customer Satisfaction and Financial Results Olin Thompson - January 10, 2011 Read Comments The management of any company has two key groups to satisfy. The first is customers. If your customers are not satisfied, they stop buying your product. The second group is owners (shareholders, co-op members, family, etc). If this group is not satisfied, management is replaced or the business is sold or even shut down.
2/1/2011 8:54:00 AM

Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

ANALYTICAL CUSTOMER RELATIONSHIP: Software as a Service beyond Customer Relationship Management and Sales Software as a Service beyond Customer Relationship Management and Sales P.J. Jakovljevic - March 17, 2006 Read Comments Introduction Despite the fact that this seems to be the focus of Microsoft s, SAP s, and even Salesforce.com s software as a service (SaaS) initiatives, surveys conducted by renowned analyst houses suggest that the more widespread use of technology accessible services through a Web browser is not necessarily
3/17/2006

User-Focused Design Principles Shape the Customer Experience
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.

ANALYTICAL CUSTOMER RELATIONSHIP: User-Focused Design Principles Shape the Customer Experience User-Focused Design Principles Shape the Customer Experience Michael Ryan - January 18, 2002 Read Comments Introduction Ever have one of those days? You just finished entering three days worth of data into your new information system. You know, the one that took your company a year to select and two more years to implement. The one that promised to streamline and transform your key business processes. The one you had to have. Now here you are.
1/18/2002

Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

ANALYTICAL CUSTOMER RELATIONSHIP: Applying the Power of Social Networks to Customer Relationship Management Applying the Power of Social Networks to Customer Relationship Management Wayne Thompson - September 19, 2007 Read Comments The era of managing your customer with a traditional customer relationship management (CRM) process is rapidly coming to an end. CRM is undergoing a revolutionary transformation, changing from a customer management model to one of customer engagement, and Web 2.0 technology is at the heart of this change.
9/19/2007


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others