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Documents related to » analysis to fuel customer success


On-time Product Delivery and Customer Satisfaction
On-time Product Delivery and Customer Satisfaction.Read White Papers and Other Software for Your Experiment of On-time Product Delivery and Customer Satisfaction. Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system, and was threatening Fusion s ability to meet its promised delivery dates. By implementing FastTrack, a mySAP All-in-One partner solution, it improved accuracy in pricing, shipping, and purchase order processing.

ANALYSIS TO FUEL CUSTOMER SUCCESS: as : Customer Satisfaction Analysis , Customer Satisfaction Article , Customer Satisfaction Based , Customer Satisfaction Chart , Customer Satisfaction Companies , Customer Satisfaction Consultant , Customer Satisfaction Defined , Customer Satisfaction Email , Customer Satisfaction Evaluation , Customer Satisfaction Examples , Customer Satisfaction Feedback , Customer Satisfaction First , Customer Satisfaction Form , Customer Satisfaction Guaranteed , Customer Satisfaction Important , Customer
5/5/2006 10:36:00 AM

Customer: Eastern Food
Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines, Amtrak, and the cruise ship industry, Eastern is nationally known for Naturally Fresh dressings as well as premiere meat sauces and dips sold in stores and distributed to the food service industry. The job has never been easy – but it has been made easier in recent years with the implementation of Ross Systems’ iRenaissance suite of business applications for both front and back office operations. The flow of information, necessary to make critical decisions and ensure high levels of service, now travels quicker than the fast-paced industry it serves. The plant scheduler has been able to reduce the number of daily individual production jobs by as much as 20%, as well as reduce the number of changeovers, resulting in higher capacity utilization and throughput. Visibility to the forecast and orders allows for better management of the scheduled cycle of product runs, which must be closely coordinated with inventory to ensure supply is both adequate and fresh. Cycle schedule compliance has improved from 88% to 95%.

ANALYSIS TO FUEL CUSTOMER SUCCESS: Customer: Eastern Food Customer: Eastern Food Source: RiverOne Document Type: Case Study Description: Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines, Amtrak, and the cruise ship industry, Eastern is nationally known for Naturally Fresh dressings as well as premiere meat sauces and dips sold in stores and distributed to the food service industry. The job has never been easy – but it has been made
4/29/2005 9:33:00 AM

Customer Feedback Management » The TEC Blog
Customer Feedback Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

ANALYSIS TO FUEL CUSTOMER SUCCESS: Allegiance, CFM, Confirmit, CRM, EFM, feedback, IdeaScope, panel, Qualtrics, SPSS, survey, SurveyGuizmo, VerticalPanel, Voxco, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-09-2009

Customer Relationship Malpractice » The TEC Blog
Customer Relationship Malpractice » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

ANALYSIS TO FUEL CUSTOMER SUCCESS: business software, CRM, customer care, escalation rules, facebook, malpractice, proactive, social media, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-06-2010

Spinnaker Support Announces New SAP Third-party Maintenance Customer » The TEC Blog
Spinnaker Support Announces New SAP Third-party Maintenance Customer » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection

ANALYSIS TO FUEL CUSTOMER SUCCESS: industry watch, SAP, third party ERP maintenance, third party support and maintenance, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-09-2012

I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.

ANALYSIS TO FUEL CUSTOMER SUCCESS: customers. The software what-if analysis capability offers support to decision makers by softening the burden of their decisions. More and more, the market is requesting that a CRM or an ERP application include analytics. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.
1/30/2004

A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

ANALYSIS TO FUEL CUSTOMER SUCCESS: A Modern Approach to Improving Customer Support A Modern Approach to Improving Customer Support Source: Aptean Document Type: White Paper Description: As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to
9/12/2007 9:04:00 AM

More Marketplace Success For Manugistics?
Give Manugistics high marks in self-confidence: some vendors are reluctant to announce new client wins before successful completion of the implementation, let alone before the deal is final.

ANALYSIS TO FUEL CUSTOMER SUCCESS: More Marketplace Success For Manugistics? More Marketplace Success For Manugistics? Steve McVey - August 24, 2000 Read Comments S. McVey - August 24, 2000 Event Summary Manugistics was recently named as a contender in PartBase.com s selection for a best-of-breed Supply Chain Management package to power its Internet marketplace, an online community where players in the aerospace, aviation, and defense industries can buy and sell new and used airplane parts. Its eMarketplace offers members access to parts
8/24/2000

Rent.com Selects KANA Cloud Offering for Customer Service » The TEC Blog
Rent.com Selects KANA Cloud Offering for Customer Service » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

ANALYSIS TO FUEL CUSTOMER SUCCESS: customer engagement, customer experience management, customer service software, industry watch, KANA Express, kana software, service experience management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-09-2012

A Road Map to Data Migration Success
The key to a successful data migration: read a Road Map to Data Migration Success, a SAP white paper. Many significant business initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses, project teams encounter some very specific management and technical challenges. Minimizing the risk of these tricky migrations requires effective planning and scoping. Read up on the issues unique to data migration projects, and find out how to best approach them.

ANALYSIS TO FUEL CUSTOMER SUCCESS: analysis Foreign key integrity analysis Statistics relevant to numeric fields Parsing requirements to enable mapping of source columns to the target columns   Perform a Data Mapping Assessment Hand-in-hand with data quality is data mapping. What are we moving and what are the rules? How much time will it take the team to complete data mapping? Given your planning, you should have a general idea of what it will take to create the final design and implementation. The captured business needs, the source and
1/25/2010 11:36:00 AM

Success Story: Samsung Electronics
Despite its success and profitability, Samsung’s network division—operating in a rapidly changing, highly volatile sector of the technology industry—nonetheless faced a continuous series of internal manufacturing challenges. In 2000, recognizing that it faced multiple opportunities for improvement, Samsung initiated a strategic campaign to revamp its supply chain management efforts. It turned to Adexa for a solution.

ANALYSIS TO FUEL CUSTOMER SUCCESS: Success Story: Samsung Electronics Success Story: Samsung Electronics Source: Adexa, Inc. Document Type: Case Study Description: Despite its success and profitability, Samsung’s network division—operating in a rapidly changing, highly volatile sector of the technology industry—nonetheless faced a continuous series of internal manufacturing challenges. In 2000, recognizing that it faced multiple opportunities for improvement, Samsung initiated a strategic campaign to revamp its supply chain
10/23/2006 5:49:00 PM


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