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Documents related to » agile enterprise service pm


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

AGILE ENTERPRISE SERVICE PM: Service Productization Service Productization Source: Epicor Document Type: White Paper Description: Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with
5/16/2005 12:00:00 AM

The Case Against Modifying Your Enterprise Software
The case against modifying enterprise software is a strong one. Standard software offerings are the products of millions of dollars of research, development, and extensive testing for consistent performance. For this and various other reasons, modifications almost never make sense.

AGILE ENTERPRISE SERVICE PM: The Case Against Modifying Your Enterprise Software The Case Against Modifying Your Enterprise Software Jeff Kugler - November 22, 2006 Read Comments The Case Against Modifying Your Enterprise Software Consider the case of two hypothetical companies—Company A and Company Z—each using an identical enterprise software package delivering identical core functionality. Company A has the same number of users as Company Z, but the total cost of ownership (TCO) experienced by Company Z is about twice the TCO
11/22/2006

IBM Moves into Enterprise Application Integration
International Business Machines (NYSE: IBM) has announced a new release of MQSeries Integrator that should help businesses integrate their applications and improve e-business architectures. IBM’s leadership in message oriented middleware with MQSeries should allow them to take a leadership role in the market in short order.

AGILE ENTERPRISE SERVICE PM: IBM Moves into Enterprise Application Integration IBM Moves into Enterprise Application Integration M. Reed - April 26, 2000 Read Comments M. Reed - April 26th, 2000 Event Summary SOMERS, N.Y.--(BUSINESS WIRE)--April 2000--IBM announced new software that helps companies integrate their IT infrastructures so they can transform into e-businesses. Business integration, or enterprise application integration (EAI), is required for companies that want to engage in corporate mergers and acquisitions, electronic
4/26/2000

Bite-sized Apps—A New Trend in Enterprise Software
TEC's P.J. Jakovljevic reviews offerings that mark the latest trend in enterprise software-small, focused,

AGILE ENTERPRISE SERVICE PM: Bite-sized Apps—A New Trend in Enterprise Software Bite-sized Apps—A New Trend in Enterprise Software P.J. Jakovljevic - July 13, 2012 Read Comments The JRocket Marketing 2012 Grape Escape ™ analyst event was the scene of a lot of engaging discussions about the same old trends—cloud computing, mobility, agility, etc.—but we also saw a new theme emerge at the 2012 event. Both UNIT4 and SYSPRO made interesting announcements indicating that they have embraced the concept of extending their broad
7/16/2012 10:47:00 AM

Will Servigistics Click on More Service Cylinders? – Part 1 » The TEC Blog
Will Servigistics Click on More Service Cylinders? – Part 1 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

AGILE ENTERPRISE SERVICE PM: channel management, click commerce, CRM, dcm, emptoris, marlin equity, prm, SCM, service netwrok solutions, servigistics, sns, ssm, strategic service management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-07-2009

Infor Partners with CAD Service to Enhance EAM Proposition » The TEC Blog
Infor Partners with CAD Service to Enhance EAM Proposition » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

AGILE ENTERPRISE SERVICE PM: CAD Service, eam, enterprise asset management, industry watch, infor, Infor eam, OpenCAD, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013

ClickSoftware and NetSuite Partner for Cloud Field Service » The TEC Blog
ClickSoftware and NetSuite Partner for Cloud Field Service » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

AGILE ENTERPRISE SERVICE PM: clicksoftware, ClickSoftware SuiteApp, Cloud, CRM, customer service, field service, fsm, industry watch, mobility, NetSuite, SaaS, SAP, servicemax, SuiteWorld, toa technologies, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-05-2013

Pegasystems Raises the (Social and Mobile) Customer Service Bar » The TEC Blog
Pegasystems Raises the (Social and Mobile) Customer Service Bar » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts

AGILE ENTERPRISE SERVICE PM: BPM, CRM, customer process manager, ERP, Mobile, pega, pega process extender, pegasystems, predictive analytics, social, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-03-2013

Customizing Agile for a Service Business
The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.

AGILE ENTERPRISE SERVICE PM:   agile process,   agile service Source: Vanteon Learn more about Vanteon Readers who downloaded this white paper also read these popular documents! Analyst Reports: Pricing and Requirements Profile TEC 2012 Business Intelligence and Data Management Buyer s Guide Rapid Implementation Methodology TEC Advisor: Everything You Need for Impartial Software Selection Custom Application Development Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) | 
10/25/2012 11:00:00 AM

Vertical Solutions Inc.—All About Field Service: Part Two » The TEC Blog
Vertical Solutions Inc.—All About Field Service: Part Two » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

AGILE ENTERPRISE SERVICE PM: All About Field Service, CRM, customer relationship management, ERP, field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, wfm, workforce management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
22-08-2013

Changing Trends in Regional Government Enterprise Solution Requirements
Download this report for in-depth analysis of the software priorities for regional and local governments, based on TEC software selection project data. Key issues include factors related to change, cloud computing, transparency and accountability, and collaboration and shared services. Also in this report: analysis of interviews with governmental clients of UNIT4, located in various areas of Western Europe and the US.

AGILE ENTERPRISE SERVICE PM: Changing Trends in Regional Government Enterprise Solution Requirements Changing Trends in Regional Government Enterprise Solution Requirements Source: Technology Evaluation Centers Document Type: TEC Report Description: Download this report for in-depth analysis of the software priorities for regional and local governments, based on TEC software selection project data. Key issues include factors related to change, cloud computing, transparency and accountability, and collaboration and shared services.
11/15/2011 10:17:00 AM


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