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Enterprise Asset Management (EAM) Evaluation Center
Define your software requirements for Enterprise Asset Management (EAM), see how vendors measure up, and choose the best solution.

Enterprise Asset Management (EAM) Software Evaluation Reports
The software evaluation report for Enterprise Asset Management provides extensive information about software capabilities or provided services. Covering everything in the EAM comprehensive model, the report is invaluable toward RFI and business requirements research.

Enterprise Content Management Evaluation Center
Define your software requirements for Enterprise Content Management, see how vendors measure up, and choose the best solution.

Documents related to » agile enterprise service pm

Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

AGILE ENTERPRISE SERVICE PM: productize, professional, service, Epicor, tip, hint.
5/16/2005 12:00:00 AM

Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

AGILE ENTERPRISE SERVICE PM:
7/10/2003

Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service.

AGILE ENTERPRISE SERVICE PM: Project Management, managed service program, IT incident management, IT risk management, IT stakeholders management.
8/14/2012 1:08:00 AM

Buyer Case Study—Building the Agile Enterprise
Taconic, founded in 1952, specializes in developing and delivering genetically engineered animal models and related lab services to the global biomedical research community. In 2007, Taconic executives determined that they needed to address the limitations of their existing IT environment. As a result, they began evaluating Oracle, SAP, and Microsoft enterprise resource planning systems. Download this report to learn the results.

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5/31/2012 10:44:00 AM

One Vendor’s Mission to Make Service Businesses Click – Part 1 » The TEC Blog

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10-01-2011

Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

AGILE ENTERPRISE SERVICE PM: SaaS, software as a service, WebEx, Webcom, MCA Solutions, Ariba, ASP, application service provider, hosting.
3/17/2006

Changing Trends in Regional Government Enterprise Solution Requirements
Download this report for in-depth analysis of the software priorities for regional and local governments, based on TEC software selection project data. Key issues include factors related to change, cloud computing, transparency and accountability, and collaboration and shared services. Also in this report: analysis of interviews with governmental clients of UNIT4, located in various areas of Western Europe and the US.

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11/15/2011 10:17:00 AM

HIPAA Compliance and the eSureIT Online Backup Service
The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that electronically maintain or transmit health information. Among other things, these entities are required to have data backup plans, disaster recovery plans, and emergency mode operation plans. Fortunately, there is a way to meet these security and contingency requirements.

AGILE ENTERPRISE SERVICE PM:
3/27/2007 11:16:00 AM

Eurocopter Expands Use of PTC’s Portfolio to Accelerate Service Strategy » The TEC Blog

AGILE ENTERPRISE SERVICE PM: eads, eurocopter, industry watch, plm, PTC, SCM, service lifecycle management, servigistics, slm, spare parts planning, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-01-2013

Case Study: Service Provider Xcelerate Speeds CommerceScout Along New Trail
B2B cross-marketplace creator and dot-com start-up CommerceScout not only received implementation assistance from e-business service provider Xcelerate, but they also helped CommerceScout define the business model and market opportunity.

AGILE ENTERPRISE SERVICE PM: b2b marketplace, b2b industrial, supply chain consulting, b2b portal, b2b market, b2b supply chain, b2b advertising, supply chain automation, b2b supply chain management, distribution software, e commerce, business to business marketing, business, computer consultants, procurement consultants, supply chain consultants, procurement consultant, computer consulting, technology consulting, logistics consultant, business consulting services, it services outsourcing, cost reduction consultant, marketing consultancy, supply chain management consultant, logistics consultants, management consultants, .
6/7/2000

ILM as a Journey: Moving Towards Storage as a Service
Technology decision-making in larger organizations is about making existing IT platforms as efficient as possible. However, there are weaknesses in the day-to-day operation of such environments, particularly in storage and information management. Positioning information lifecycle management (ILM) in the context of infrastructure management provides an understanding of where we are today—and of how much further there is to go.

AGILE ENTERPRISE SERVICE PM:
11/3/2006 10:19:00 AM