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 agile enterprise service pm


Adopting Service-oriented Architecture Increases the Flexibility of Your Enterprise
Time was, information technology (IT) systems lasted much longer. Organizational restructuring was uncommon, as business did not really require it. However

agile enterprise service pm  in a flexible and agile manner. Figure 1: SOA encompasses organizing and managing technology, people and processes (Source: Infosys research) Service orientation involves re-structuring the organization (people and process) to align with this new paradigm designed to deliver effective and efficient services to end-customers. To leverage technology capability through service orientation, it is a must to re-align business units, business-enabling units and sub-units within the organization. Bringing a

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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Documents related to » agile enterprise service pm

Year in Review: Top Enterprise Software News and Trends for 2011


With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now.

agile enterprise service pm  less rigid and more agile, and capable of reflecting ongoing changes in business processes. And although some vendors are taking concrete steps in this direction, in many other cases flexibility is being understood simply as the ability to customize the user interface. For other vendors, software flexibility manifests only at the level of marketing hype. There are only a few ERP players in the market that consider changeability as a serious competitive advantage, and that have designed agility into the Read More

TEC Industry Watch: Enterprise Software News for the Week of July 2, 2012


SOFWARE SELECTIONS AND IMPLEMENTATIONSD@K Engineering selects Aras Enterprise PLM software Industry tags: PLM, complex electromechanical products and equipment "This was a head-to-head win over Oracle’s incumbent Agile PLM solution. Aras was reportedly selected as a replacement for its openness (interconnectivity) and flexibility. Free and open source PLM software is becoming increasingly more

agile enterprise service pm  win over Oracle’s incumbent Agile PLM solution. Aras was reportedly selected as a replacement for its openness (interconnectivity) and flexibility. Free and open source PLM software is becoming increasingly more popular over proprietary PLM alternatives. —P.J. Jakovljevic, Principal TEC Analyst •  Aras Corporation profile • TEC Blog post (June 6, 2012): CAD-centric PLM, ERP-centric PLM, and Organic PLM: What’s Right for You? Chinese supermarket chain selects Oracle Retail Management software Read More

AtTask—Enabling Enterprise Work Management in the Cloud


Cloud-based social project management solution providers seem to be doing quite well of late, at least based on AtTask’s upbeat results. The Utah-based provider of software as a service (SaaS) enterprise work management (EWM) solutions recently announced results for fiscal 2013 with 50 percent year-over-year subscription growth, as well as a whopping 410 percent year-over-year subscription growth of the AtTask Marketing Work Cloud.

agile enterprise service pm  process often associated with agile software development), and can assign story points, focus factors, and time box information to best manage their tasks. Tasks can also be broken down as needed, and all progress can be monitored via a burn-down chart. AtTask also has mobile apps available for iPhone, Android, and iPad platforms.   Integration with Microsoft   Many enterprises today are heavily invested in Microsoft technologies at the enterprise level, but are hampered by using multiple solutions to Read More

Enterprise Performance Management: Financial Excellence and Beyond


Financial performance management—often categorized as one aspect of enterprise performance management—can help chief financial officers (CFOs) maximize their companies’ profitability, protect against non-compliance, and optimize efficiency by ensuring delivery of information when it is needed, in context. Learn more about a solution that can help you adapt to rapid business change and predict future financial performance.

agile enterprise service pm  software can become more agile in driving transformation and controlling performance. The applications can be deployed separately or together to form a comprehensive solution. When deployed together, they support the complete financial performance management life cycle, empowering the CFO to: Measure assets, profitability, costs, and capacity at a granular level Align strategies with goals, initiatives, metrics, and people Enable efficient planning, budgeting and forecasting, and management of the Read More

The Power of Web Self-Service


In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service.

agile enterprise service pm  CRM,online,Epicor,self-service,clientele,customer Read More

Service Differentiation: Your 3-Step Plan


Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how.

agile enterprise service pm  field service scheduling,field service optimization,dynamic scheduling and dispatching,services organizations,workforce scheduling,workforce sheduling optimization,service process optimization,ViryaNET,service differentiation,services company differentiation Read More

SAP, Sybase, and the Future of Enterprise Mobility


SAP's acquisition of Sybase foreshadows a revolutionary change in the enterprise mobility space. John Chen, CEO of Sybase, discusses what the company has to offer as a new member of the SAP family, including exciting technology developments that position Sybase and SAP to lead this mobile revolution.

agile enterprise service pm  Sybase, and the Future of Enterprise Mobility SAP's acquisition of Sybase foreshadows a revolutionary change in the enterprise mobility space. John Chen, CEO of Sybase, discusses what the company has to offer as a new member of the SAP family, including exciting technology developments that position Sybase and SAP to lead this mobile revolution. Read More

Service-now.com


PDG Group Model974

agile enterprise service pm   Read More

NetSuite SRP—Catering to Both Service and Product Companies


At SuiteWorld 2014, NetSuite announced its new services resource planning (SRP) solution, which addresses all the needs of both services- and product- based businesses. Get all the details in P.J.'s fourth write-up from the conference.

agile enterprise service pm  SRP—Catering to Both Service and Product Companies At its SuiteWorld 2014 conference, NetSuite also announced the new services resource planning (SRP) solution , with the idea to bring together the enterprise resource planning (ERP) and professional services automation (PSA) capabilities to enable both project (time/services) and product-based businesses to run their bid-to-bill business life cycles. As the demarcation lines are becoming increasingly blurred between product and service Read More

Enterprise Application Integration - the Latest Trend in Getting Value from Data


Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's survey of 300 technology managers showed nearly 75% of respondents said EAI is a planned project for their IT departments in the coming year. According to a survey conducted by Bank Boston, the market for EAI is expected to be $50 Billion USD by 2001. However, successful EAI requires a careful combination of a middleware framework, distributed object technologies, and custom consulting.

agile enterprise service pm  Application Integration - the Latest Trend in Getting Value from Data Summary Enterprise Application Integration (EAI) is one of the hot-button issues in Information Technology in 2000. Information Week 's research survey of 300 technology managers showed nearly 75% of respondents said EAI is a planned project for their IT departments in the coming year. According to a study by Bank Boston, the market for EAI is expected to be $50 Billion USD by 2001. Successful EAI requires a careful combination Read More

Witty and viral marketing of enterprise applications?


Reading in-flight magazines and running through airports today, we can see advertising for enterprise resource planning (ERP) systems, but it is always a serious stuff (albeit well done and to the point), such as "Best run businesses run on SAP" (or so). Nowadays, however, if we go to the virtual online, social-networking world (with viral marketing and advertising at its core), we can even find

agile enterprise service pm  and viral marketing of enterprise applications? Reading in-flight magazines and running through airports today, we can see advertising for enterprise resource planning (ERP) systems, but it is always a serious stuff (albeit well done and to the point), such as Best run businesses run on SAP (or so). Nowadays, however, if we go to the virtual online, social-networking world (with viral marketing and advertising at its core), we can even find attempts at humor in marketing ERP. To see what I mean, Read More

DSL Ltd. Selects IFS for Service Management


DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile Workforce Management, components of IFS’ Enterprise Service Management offering to enhance its service business, increase inventory availability while reducing expenses, and optimize customer equipment maintenance.

agile enterprise service pm  Ltd. Selects IFS for Service Management DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider (to quick-serve restaurants, convenience stores, grocery stores, and independent businesses) for nearly a century, has chosen IFS Field Service Management and IFS Mobile Workforce Management , components of IFS’ Enterprise Service Management offering (which came from the acquisitions of Metrix and 360 Scheduling ). The firm intends to enhance its service busine Read More

Creating the Enterprise-class Tablet Environment


The tablet in the enterprise is a powerful new form factor, rich with device merits, productivity, and new strategic uses. Enterprises are on the cusp of a new mobile computing transformation, having moved past the siloed, field force-oriented deployments of three years ago and into the era of smartphone ubiquity in the workplace. Download this white paper to learn how to balance end-user and IT requirements.

agile enterprise service pm  the Enterprise-class Tablet Environment The tablet in the enterprise is a powerful new form factor, rich with device merits, productivity, and new strategic uses. Enterprises are on the cusp of a new mobile computing transformation, having moved past the siloed, field force-oriented deployments of three years ago and into the era of smartphone ubiquity in the workplace. Download this white paper to learn how to balance end-user and IT requirements. Read More