Featured Documents related to » agile enterprise service ba

Enterprise Asset Management (EAM) Evaluation Center
Define your software requirements for Enterprise Asset Management (EAM), see how vendors measure up, and choose the best solution.

Enterprise Asset Management (EAM) Software Evaluation Reports
The software evaluation report for Enterprise Asset Management provides extensive information about software capabilities or provided services. Covering everything in the EAM comprehensive model, the report is invaluable toward RFI and business requirements research.

Enterprise Content Management Evaluation Center
Define your software requirements for Enterprise Content Management, see how vendors measure up, and choose the best solution.

Documents related to » agile enterprise service ba

Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

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5/16/2005 12:00:00 AM

Enterprise Unified Communications Comparison Guide
This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and breaks down the basic pricing, messaging and conferencing features, and the telephony and mobile features you need to make an informed buying decision.

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7/16/2012 1:51:00 PM

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

AGILE ENTERPRISE SERVICE BA:
8/3/2009 3:20:00 PM

Buyer Case Study—Building the Agile Enterprise
Taconic, founded in 1952, specializes in developing and delivering genetically engineered animal models and related lab services to the global biomedical research community. In 2007, Taconic executives determined that they needed to address the limitations of their existing IT environment. As a result, they began evaluating Oracle, SAP, and Microsoft enterprise resource planning systems. Download this report to learn the results.

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5/31/2012 10:44:00 AM

Navigating Between Service Management Scylla & Charybdis – Part 2 » The TEC Blog

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19-03-2010

Creating a Winning Data Transmission Service
Creating a Winning Data Transmission Service. Get Advice for Your Evaluation In Relation To Data Transmission Service. Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

AGILE ENTERPRISE SERVICE BA:
11/3/2008 1:06:00 PM

Help Comparing and Choosing the Right Enterprise Content Management Software
Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Ce...

AGILE ENTERPRISE SERVICE BA:
5/26/2005

IT Service Management—A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.

AGILE ENTERPRISE SERVICE BA:
2/15/2008 2:37:00 PM

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

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11/26/2010 8:44:00 AM

Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition.

AGILE ENTERPRISE SERVICE BA:
12/23/2005 1:37:00 PM

Transforming Your Software Product into a Service
There is a high demand for economical and efficient enterprise applications. The Internet and open source software are creating opportunities for software vendors to deliver their software as a service. By transforming your own applications, you give your clients access to your solutions on the Web, on a per-use, per-project, or subscription basis—giving them the inexpensive, accessible service they want.

AGILE ENTERPRISE SERVICE BA:
8/24/2007 4:15:00 PM