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An ERP Vendor Poised to Overtake the Services Market
Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail

agile enterprise service ba  and flexibility to perform agile field services and asset maintenance—without the compromise and shortcomings. This article will focus on Agresso’s new combined asset maintenance and field services product called Agresso Field Force . The Challenge Despite the huge capital outlays that businesses have sunk into their ERP, order handling, contract management, field services, enterprise asset management (EAM) and maintenance, and other disparate solutions, industry research continues to show a Read More...
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » agile enterprise service ba


The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

agile enterprise service ba  organizations need the most agile field services technologies available to facilitate communications and reporting and to build cost efficiencies into the wide range of business processes performed off site. Just a few years ago, field operations revolved around limited thin client web capabilities that delivered rudimentary self-service business processes. Today, powerful mobile laptops, multifunction smart phones, and personal digital assistants (PDAs), as well as full-spectrum broadband communication Read More...
Holodeck Enterprise Edition
Holodeck Enterprise Edition is realibility, debugging and fault-injection testing tool that monitors and logs the application's activities@function calls

agile enterprise service ba  Enterprise Edition Holodeck Enterprise Edition is realibility, debugging and fault-injection testing tool that monitors and logs the application's activities—function calls, registry entries, pieces of read or written data. The tool checks applications' security before they are put in a customer's environment. It tests in Java, Microsoft, Visual Studio, .NET, and Web-based applications. It can test low-level interactions, and network packets and can perform ad-hoc, stress, and code coverage Read More...
SAP, Sybase, and the Future of Enterprise Mobility
SAP's acquisition of Sybase foreshadows a revolutionary change in the enterprise mobility space. John Chen, CEO of Sybase, discusses what the company has to

agile enterprise service ba  Sybase, and the Future of Enterprise Mobility SAP's acquisition of Sybase foreshadows a revolutionary change in the enterprise mobility space. John Chen, CEO of Sybase, discusses what the company has to offer as a new member of the SAP family, including exciting technology developments that position Sybase and SAP to lead this mobile revolution. Read More...
Managing the Extended Enterprise for Profitable Growth: Integrated Operations and Resources across the Enterprise
Due to the wide range of size, scope, and complexity within the extended enterprise, different units often have different functional requirements for the

agile enterprise service ba  the Extended Enterprise for Profitable Growth: Integrated Operations and Resources across the Enterprise Due to the wide range of size, scope, and complexity within the extended enterprise, different units often have different functional requirements for the business management software they use. The different demands can become a barrier to future growth, profitability, and agility. So how do you coordinate resources and activities to get everybody on the same page within an extended enterprise? Read More...
Enterprise Feedback Management
Verint Enterprise Feedback Management™ (EFM) offers enterprises online, mobile and SMS survey capabilities, offline mobile applications for iOS enabled

agile enterprise service ba  Feedback Management Verint Enterprise Feedback Management™ (EFM) offers enterprises online, mobile and SMS survey capabilities, offline mobile applications for iOS enabled devices and reporting applications for iPhone, iPad and android devices. At the heart of the EFM solution is a respondent knowledgebase that grows richer with every interaction. It can be used to segment clients, enrich surveys with data you already know, and control contact frequency to prevent over-surveying. The Read More...
Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

agile enterprise service ba  postal service,market research,list of companies,telemarketing,time management,business services,same day,car service,loyalty,service provider,professional services,food delivery,marketing strategy,recruitment agencies,change management Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

agile enterprise service ba  forecasting software,crm service,crm marketing,sales crm,customer strategy,customer surveys,sales management software,customer service survey,crm services,crm systems,customer segmentation,best crm,customer relationship software,crm implementation,customer service satisfaction Read More...
Sugar Enterprise
Sugar Enterprise delivers CRM functionality aimed at large companies needing a tool to manage all interactions across the customer life cycle. The

agile enterprise service ba  Enterprise Sugar Enterprise delivers CRM functionality aimed at large companies needing a tool to manage all interactions across the customer life cycle. The application includes reporting tools such as SQL reporting. Sugar Enterprise supports MySQL and Oracle databases. Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

agile enterprise service ba  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More...
Identify and Leverage Your Existing Service Life Cycles
Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers

agile enterprise service ba  IBM,service management,managed services,it service management,service management it,service management software,business service management,field service management,it managed services,itil service management,service level management,service management operations,it management services,it services management,service desk manager Read More...
Tiger Enterprise
Tiger Enterprise is an ERP software developed for middle and large scale enterprises tracking in-house business processes and analyzing results in detail

agile enterprise service ba  Enterprise Tiger Enterprise is an ERP software developed for middle and large scale enterprises tracking in-house business processes and analyzing results in detail through purchasing, production and distribution features and other basic activities supported by planning, finance and human resources management. Tiger Enterprise optimizes in-house processes with planning, finance and human resources managing purchasing, production and sales logistics, and it increases your efficiency in supplier and Read More...
Mobile Enterprise App Stores: Open for Business
This report seeks to identify the key components and the growing enterprise requirements for mobile enterprise application stores as well as the key solution

agile enterprise service ba  Enterprise App Stores: Open for Business This report seeks to identify the key components and the growing enterprise requirements for mobile enterprise application stores as well as the key solution providers delivering mobile enterprise application stores. As increased mobile enterprise application adoption occurs within organizations, mobile enterprise app stores provide information technology (IT) staff with better control, management, and user segmentation of applications to employees. Read More...
Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

agile enterprise service ba  to Self-Service Business Intelligence With the crushing volume of data most businesses deal with, your knowledge workers probably spend more time searching for the information they need than actually performing their jobs. And the problem is only getting worse. The solution isn’t more complex and expensive enterprise business intelligence (BI) solutions. Nor are user installed patchwork tools the answer —and can create operational and compliance nightmares. Getting the right information to the Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

agile enterprise service ba  customer service,customer expectations,business processes,customer service tips,improve customer service,definition of customer service,customer service skills,business process management,quality customer service,customer service training,customer service expectations,business process modeling,good customer service,excellent customer service,business process design Read More...

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