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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » affordable service providers


Small Business VoIP Service Providers Buyer’s Guide
Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of

affordable service providers  Professional Service Providers | Affordable Service Providers | Qualified Service Provider | VoIP Providers Guide | on Premise Service Guide | Expert Service Providers | Best Service Providers | Hosted VoIP Service | Hosted PBX Service | Hosted Business Services | Hosted IP Telephony Service | Hosted Pricing Service | Hosted Phone Service for Small Businesses | What is VoIP Service Providers | What is VoIP | What is Voice Over Internet Protocol | Broadband Internet Service Provider | Best Internet Read More...
Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on

affordable service providers  decreasing and becoming more affordable, a major predicament remains: enterprise software applications, such as complex enterprise resource planning (ERP), supply chain management (SCM), product lifecycle management (PLM), and customer relationship management (CRM) systems, are often too expensive and too intricate for small companies to govern. While they can afford the necessary hardware, they do not have the IT staff and infrastructure required to support a major enterprise application. Relatively Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

affordable service providers  industries. With the Healthcare Affordable Act, we are anticipating a higher demand for customer communication channels technology in this industry segment. TEC: Which products, regions, and industry segments have been most active as of late? What do you foresee in the next 12–18 months, more of the same, or not? DL: Moxie is a market leader in providing customer communication channel solutions, especially knowledge base, e-mail, chat, co-browse, and WSS. Moxie has offices in North America; Europe, the Read More...
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

affordable service providers  services also makes these affordable for a broader range of prospective customers. In particular, this affordability gives smaller companies the opportunity to use virtually the same solutions as their bigger brethren, and thus expands vendors'' opportunity to sell their service to a greater number of customers. On-demand (Utility) Computing The ultimate variation on hosted business models is on-demand (utility) computing and the associated pricing. This is a trend that has captured the attention of Read More...
Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to

affordable service providers  Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market The dot-com age of the mid-nineties introduced the application hosting model to the business world. Thus, a plethora of companies offering a wide range of software as a service (SaaS) typically offered hosted legacy customer relationship management (CRM) and enterprise resource planning (ERP) systems, allowing many to join the Internet revolution. Unfortunately with the sudden burst of the dot-com bubble Read More...
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

affordable service providers  Productization Service Productization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Epicor is introducing a new approach to the way enterprise resource planning (ERP) systems are designed, built, and used. We''ve redefined enterprise application software: gone are the technology barriers, integration barriers, and accessibility barriers that stifle productivity. In their place is a newfound sense of collaboration, compatibility Read More...
A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In

affordable service providers  Guide to ERP for Service Organizations Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business. Read More...
Software as a Service: A Cheaper, Faster Way to Access Applications
The dismal economy hasn''t been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is

affordable service providers  SAP,saas,software as a service,saas software,saas service,saas management,saas model,saas crm,software as a service saas,saas erp,saas business,saas companies,saas web,microsoft saas,saas application Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

affordable service providers  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

affordable service providers  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

affordable service providers  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical

affordable service providers  Service Business Intelligence Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and Read More...
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


affordable service providers  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More...
Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

affordable service providers  Cloud-Based ERP for Professional Service Organizations Cloud computing adoption rates are sky-rocketing. And professional services organizations (PSOs) are leading the way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs the unique requirements of professional service automation the cloud considerations that PSOs must take into account You''ll also get the direct experience of one PSO’s evaluation Read More...

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