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Documents related to
CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?
: Always the Best Source: Oncontact Software Document Type: White Paper Description: Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that? CRM: Big is Not Always the Best
6/25/2006 2:07:00 AM
Cutting the Risk from CRM Purchase and Deployment
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment. Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.
: actionable insight into customer activity - which can significantly impact revenue in terms of higher sales and greater customer loyalty. What should I look for? With all the effort you ll be putting into making a CRM purchase now, wouldn t it be great to avoid the same process again in 12 to 18 months as your business matures? For this reason, evaluate only those vendors that offer support for every stage of the customer lifecycle - marketing, sales and service - and whether or not you intend to
1/16/2007 9:36:00 AM
How to Choose a Hosted CRM Application for SMBs
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.
: Forecast Results, and Respond Proactively Sales Process Map Best Practices for ERP Implementation Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey TEC 2013 Supply Chain Management Buyer’s Guide How to Choose a Hosted CRM Application for SMBs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. NetSuite CRM+ offers powerful customer
11/27/2007 2:32:00 PM
Making the Leap to CRM
Making the Leap to CRM. Find Free Suggestion and Other Solutions to Define Your Systems Implementation In Relation To CRM Implementation Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.
: Leap to CRM Source: Oncontact Software Document Type: Checklist/Guide Description: Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before. Making the Leap to CRM
7/26/2006 2:56:00 PM
CRM Your Salespeople Will Love
Customer relationship management (CRM) has become increasingly popular, and provides enormous benefits to businesses that adopt it. So why does it encounter so much “what’s-in-it-for-me” resistance from frontline salespeople? Often, the reason is because they view CRM as strictly a management tool. With Oracle CRM On Demand, however, you can minimize data entry—allowing your salespeople to spend more time selling.
: Management Related Industries: Manufacturing, Retail Trade, Real Estate and Rental and Leasing Source: Oracle Learn more about Oracle Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively Sales Process Map Best Practices for ERP Implementation Best Practices for Fixed Asset Managers Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the
11/29/2007 8:31:00 AM
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.
: Call Center, Contact Management (CM), Customer Service and Support, Marketing Automation, Middleware, Legacy, Software as a Service (SaaS), Mobile Application, Operating System, Software Migration, Systems Integration, Telephony, Mobile Phone (Smartphone) Related Industries: Industry Independent Related Keywords: On-demand CRM, On-premise CRM, on-demand CRM pros and cons, On-premise CRM pros and cons, CRM delivery model considerations,
6/3/2013 4:40:00 PM
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.
: Forecast Results, and Respond Proactively Sales Process Map Best Practices for ERP Implementation Best Practices for Fixed Asset Managers Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey Acronym-Related White Papers: Business Intelligence (BI) | Customer Relationship Management (CRM) | Enterprise Resource Planning (ERP) | Human Capital Management (HCM) | Information Technology (IT) | Key
8/15/2012 10:16:00 AM
CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.
: so that we can attract and retain customers and improve and maintain corporate profitability over the long run. Listen as the customer says: Tell me what kinds of products or services you have to offer, and why I might want to buy them at the price points you ve established ( Information ). Once I ve quickly located the right product/service, let me easily place an order for it, track my order, and maybe even cancel the order if I change my mind ( Transaction ). Once I receive the product ( Fulfillment
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.
: add-on feature to Customer Interaction Center PBX s (phone switches), ACD s intelligently handle and route incoming calls based on defined criteria (such as, next available employee, skillset, workload, group, etc.). Ad Hoc - In real time, or On the spot. We often talk about Ad Hoc Queries, which are database queries that are created by the user in real-time. Analytical CRM - A subset of Corporate Business Intelligence, which enables the generation of reports and graphs from information stored in
Get Your Sales Team Going with Mobile CRM
As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...
: perform more of the activities that turn into sales—in less time. Mobile CRM means your sales reps are always ready with their cell phones or smartphones to respond to customer requests submit quotes close business log into head office for the most-up-to-date client and product information quickly follow up on leads book appointments access the Internet With mobile CRM, it s all in your salespeople s hands—with them always connected, always ready to do more business. Find out how mobile CRM can
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM
: companies require that customers contact them before returning previously-purchased product, to receive authorization to return the product. The customer is usually given an RMA number, for tracking purposes. ROI - A calculation of how much money will be saved or earned as the result of an investment. When evaluating CRM packages, be sure to factor in investments of both time and capital in your ROI analysis. Rollback Capability - The ability of an RDBMS, in the case of a catastrophic failure, to be able
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