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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 act crm software


SalesLogix and ACT! Officially Branded As Best Software
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling the market it will not easily be

act crm software  similar migration path from ACT! contact management application to SalexLogix more comprehensive and customizable CRM suite. The company has also long opened its software to third-party developers to spur broader industry-oriented capabilities. It has also been integrating its desktop software and Web services (e.g., by offering e-mail invoicing and electronic bill payment). Other stalwart HR/payroll products include Abra Suite for smaller organizations and Abra Enterprise for mid-market users, which

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » act crm software

Interface Software Expands Its CRM Functionality


Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship management offering in response to its customer requirements and work processes. Interface Software targets particularly accountants, financial services, law firms, and management consultants.

act crm software  enable end users to act promptly on business opportunities by providing them with valuable historical information about the customer. InterAction goes beyond a traditional horizontal CRM package. Interface Software delivers a system corresponding to the professional's workflow thus minimizing the need for customization. The advantage of a vertical application like InterAction 5 could be seen in a lower cost of ownership driven from a lower implementation and customization and a higher rate of adoption. Read More

Sneak Peek: Enterprise Software 2013


The following forces and information technology (IT) trends will continue to shape 2013: 1. Cloud Computing While cloud computing is becoming mainstream, hybrid cloud–on-premises configurations (a.k.a., “software plus services” and “connected services”) remains the reality for cloud integration and federated cross-cloud security issues. Organizations are increasingly looking to hybrid cloud

act crm software  via notifications, reminders, etc. Act —enable transactional users to use the full ERP suite remotely via apps for smartphones and tablets, in the same manner as when they are in the office. The look and feel should be the same as on the desktop (or close to it), with the addition of “touch” capabilities for tablets and smartphones Transform —with the input of professional ERP users and roles (e.g., road warriors), transform some industries’ best practices via mobile devices (e.g., field Read More

Niche Software at Its Best


Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations for the past twenty years. Vision a leading product in the professional services automation market and has taken significant strides to maintain this market leading position.

act crm software  designed to look and act like standard windows forms. Vision Dashboard contains as many dash parts (graphs and other data) as the user requires. As additional dash parts are added, the web page expands supporting automatic vertical and horizontal scrolling. Users can, for example, add different variations of a chart that shows data sliced in different ways or they can add multiple contact lists that represent different sort or select options. Standard user-defined menu options are displayed on the Read More

TEC Talks to the Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere


Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software.

act crm software  so you have to act as custodians. A benefit of open source is that anyone could contribute, but you're saying if it's not managed properly, in some cases that can become a detriment. JJ : Yes, I think the open source business applications nowadays have learned to manage contributions. Three years ago there were many more of them, but they killed themselves quite effectively through contributions. TEC : In what ways do you see Free and open source software solutions impacting customer implementation Read More

Soffront Software


Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer support, employee support, and portal applications. Soffront has more than 500 large enterprise customers as well as thousands of small enterprise customers worldwide. Soffront customers include companies across all industries, federal, state, and local government agencies, and the departments of many Fortune 500 corporations.  

act crm software  Software Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer support, employee support, and portal applications. Soffront has more than 500 large enterprise customers as well as thousands of small enterprise customers worldwide. Soffront customers include companies across all industries, federal, state, and local government agencies, and the departments of many Fortune 500 corporations. Read More

Saba Software


Founded in 1997, Saba (NASDAQ: SABA) is a global provider of strategic human capital management (HCM) software and services. Saba’s people management solutions are used by more than 1,300 organizations and over 17 million end users worldwide. Its customers include ABN AMRO, Bank of Tokyo-Mitsubishi UFJ, BMW, Dell, Lockheed Martin, Tata Consultancy Services, and the U.S. Army and U.S. Navy. It is headquartered in Redwood Shores, California, Saba has offices on five continents. Saba provides solutions for people management through learning, collaboration, performance, compensation and talent management, enabling customers to align, develop, manage and reward their people Saba product offerings address all aspects of HCM and are available both on-premise and on-demand (www.saba.com/products). Its global services capabilities and partnerships provide consulting and implementation services, as well as ongoing worldwide support.

act crm software  e learning software,km software,saba e learning,saba software,saba software inc,schematic software Read More

A Software-as-a-service Primer for Independent Software Vendors


Unlike many over-hyped technology trends of the past, software-as-a-service (SaaS) is producing real business benefits for organizations of all sizes across nearly every industry. This primer outlines how independent software vendors (ISVs) must respond to these realities in order to meet the changing needs of their customers, employees, and business partners; and ensure their long-term viability and competitiveness.

act crm software  saas,enterprise software,isv,software as a service,online crm,crm on demand,saas software,saas service,saas crm,saas model,saas erp,saas companies,saas business,crm isv,erp vendor Read More

Year in Review: Top Enterprise Software News and Trends for 2011


With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now.

act crm software  and the need to act swiftly (see my series on merging planning with execution ). The vendors that chewed up the largest amount of competitive turf this year via acquisition: Oracle ( RightNow , InQuira , and Endeca , to name only some), IBM ( DemandTec , Tririga , Emptoris , etc.), HP ( Autonomy ), SAP (SuccessFactors and Right Hemisphere , as well as numerous others). Vendor acquisitions that should have happened but didn’t: Siemens PLM / PTC/Dassault Systemes didn’t acquire Autodesk, JDA didn’t Read More

Compiere ERP & CRM


Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management.

act crm software  ERP & CRM Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, Read More

Run your Business with no Software!


Picture your business today without software applications. It's hard to imagine, isn't it? But maybe you should try - and not for the reason you may be thinking. Think about how hard it would be to run your business if your software applications weren't working - and then build a plan to provide total application availability.

act crm software  can have far reaching impact. Total System Availability On the flip side, Total System Availability means that the business will be supported, no matter what. Down to the weakest link, the system will be available to support the business. To accomplish this level of availability might include implementing restorable networks, redundant machines, data restore capabilities, and even field replacement of peripheral devices. Every potential interruption must be covered with a back up plan. You may Read More

RTI Software


RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales force, and marketing automation software to medium-sized businesses. The company gears its CRM business process functionality toward the software industry. RTI Software was founded in 1990 and operates from Illinois, USA.

act crm software  Software RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales force, and marketing automation software to medium-sized businesses. The company gears its CRM business process functionality toward the software industry. RTI Software was founded in 1990 and operates from Illinois, USA. Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

act crm software  and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

Software Evaluation and Software Selection


Organizations are surrounded by ambiguity when making their implementation decisions. Accurate and relevant criteria that are properly weighed against an enterprise’s needs, what-if scenarios, and supporting graphics and reports are essential when making a software selection.

act crm software  is a complex process characterized by both striking potential and dramatic risks. Executed properly, this process and its outcomes can deliver exceptional benefits. If executed poorly, however, the results can range from disappointing to devastating. Organizations that select the wrong hardware, middleware, or software will learn the hard way that the money they've lost is a result of inadequate vendor information and evaluation processes. Such losses are increasingly apparent within price-sensitive, Read More

Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

act crm software  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More