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Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » account management tool


Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management
Traditionally, change management in product development and engineering has been viewed as a way to control cost and improve efficiencies. But companies are

account management tool  components. By taking into account both the technical and commercials aspects of a change in advance, these companies are making better business decisions about the changes they implement. Beyond simply analyzing the change itself, over two-thirds of Best-in-Class companies possess formal change implementation plans. These companies have a formal process to determine the optimal way to implement the change. They are nearly three times as likely as Industry Average companies to do so, ensuring adequate Read More...
Achieving Effective Inventory Management
In today’s competitive business environment, wholesale distributors face critical factors that directly affect customer satisfaction and profit margins. These

account management tool  service level takes into account only sales of stocked items that are filled using warehouse inventory. The following types of products do not affect customer service levels: Non-stock products '' Items not kept on hand, but are specially ordered to fill a specific customer order. Direct or drop shipments '' Material sent from a vendor directly to the customer. By definition, these types of shipments do not reflect how well material in stock meets immediate customer needs. Companies that include non-stocks Read More...
Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

account management tool  a shotgun approach to account management was often successful. But increased competition, decreased customer loyalty, and inflated quotas have changed today''s sales environment. As a result, sales take longer to complete, opportunities are more complex, and salespeople must prioritize their actions more efficiently to remain successful. The key to making the right salesmanagement decisions and allocating the appropriate time and resources to each account begins with a thorough understanding of your Read More...
E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

account management tool  checking your info@ email account is doing so and forwarding those email messages to your sales team. You have no reporting tool to determine how quickly your sales team is responding to these inquiries. You have several sales reps working remotely and have no method to retain those email inquiries for future reference. The Response Manager Solution: Since Response Manager is intelligently and automatically re-routing the inbound email messages to the correct sales representative, you are eliminating the Read More...
Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work,

account management tool  Furthermore, an American business account specifically may not be overdrawn, which necessitates cash management to be the most important activity of a business''s financial management. For all companies—and in particular, public traded companies—major financial statements include the income statement, the balance sheet, and the statement of cash flows. An organization''s CFO, accountant, or proprietor will likely share this snapshot of financial performance with lenders, equity investors, and the Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

account management tool  about 12 questions will account for half the calls made. An effective self-help system should allow users or customers to resolve most common queries on their own, but it should also make it easy to escalate inquiries to an operator through telephone, Web chat, or e-mail if users get stuck or their questions are more complex. Also, call center representatives can sometimes handle problems more productively over live chat than on the phone, since an agent can deal with only one customer at a time over the Read More...
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

account management tool  Management-What the Mid-market Can Learn from Large Enterprises Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management. Read More...
Human Capital Management (HCM)
Human capital management (HCM) solutions encompass applications for handling personnel-related tasks for corporate managers and for individual employees from

account management tool  Capital Management (HCM) Human capital management (HCM) solutions encompass applications for handling personnel-related tasks for corporate managers and for individual employees from the point of hire to the point of retire. HCM solutions provide the tools and technologies needed to enhance all facets of HR administration and employee relationship management. Read More...
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

account management tool  Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More...
NEXGEN Asset Management
NEXGEN Asset Management is the industry leading asset management software that combines a robust computer maintenance management system with advanced asset

account management tool  Asset Management NEXGEN Asset Management is the industry leading asset management software that combines a robust computer maintenance management system with advanced asset management planning tools. Based on over 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has successfully been implemented globally Read More...
Vulnerability Management Buyer''s Checklist
Here''s an easy, effective way to cover yourself: download the vulnerability management buyer''s checklist: key questions to ask before you select a ...

account management tool  Management Buyer''s Checklist With so much riding on your company''s network and data security, can you afford to make a mistake when it comes to selecting a vulnerability management (VM) solution? Are you sure you know the questions to ask before you sign on the dotted line? Because if you miss something, you could be opening the door to disaster. Here''s an easy, effective way to cover yourself: download the Vulnerability Management Buyer''s Checklist: Key Questions to Ask Before You Select a Read More...
The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

account management tool  Channel Management Shuffle Introduction We''ve all been there at one time or another, in a crowded place or driving while holding a cell phone to our ear in a tight embrace—and why? Because the automated attendant on the other end of the line can not quite make out our command to her (or him?) ... usually because of the tiniest bit of background noise or maybe she or he is just having a bad day ... whether it''s trying to book a flight, find out the status of a flight, or check the status of an order Read More...
The Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output
Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with

account management tool  Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with enterprise resource planning (ERP), geographic information system (GIS), and human machine interface (HMI) and supervisory control and data acquisition (SCADA) Read More...
Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

account management tool  Management Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

account management tool  Management Strategies | Management Accounting | Marketing Management | Knowledge Management Definition | Knowledge Management Strategies | Knowledge Management Benefits | Knowledge Management Tools | Process Management | Knowledge Management System | Free Knowledge Management | Improve Knowledge Management | Knowledge Management Reports | Knowledge Management Research | Knowledge Management Research | Knowledge Management Network | Powerful Knowledge Management | Knowledge Management Methods | Knowledge Read More...

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