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Documents related to » account management definition


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

account management definition  Metrics, and Customer Dashboards Account Management is also known as : Account Management Agreement , Account Management Application , Account Management Assistant , Account Management Association , Account Management Basics , Account Management Center , Account Management Corporation , Account Management Crossing , Account Management Definition , Account Management Description , Account Management Down , Account Management Experience , Account Management Forms , Account Management Guide , Account Managem Read More...
Goal-oriented Business Process Management
The trend toward more flexible ways of working, shorter organizational reaction times, and the ability to fully embrace market unpredictability, is a powerful

account management definition  foreseen and taken into account in the model. An Out-Of-Model change is, on the other hand, the result of an unexpected condition that lies outside what the process model is designed to manage. In-model changes are managed by defining and maintaining the, potentially many, context-dependent ways a process can succeed using available modeling language artefacts and tools. For goal-oriented BPM, this is primarily achieved through goal-plan separation, since the ability to assign different plans to a single Read More...
Governance, Risk, and Compliance Management
Governance, risk, and compliance (GRC) issues are hot topics today, thanks to high-profile stories about companies that failed to meet regulatory requirements

account management definition  solution that takes into account not only controls for core business processes but also IT controls that extend through all levels of the IT infrastructure '' from the operating system and network all the way up to the highest-level business applications. The software that typically monitors and reports on network activity should correlate events to higher-level GRC information so that, for example, sensitive customer information (such as customer credit card numbers) does not pass outside company firewall Read More...
Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

account management definition  a shotgun approach to account management was often successful. But increased competition, decreased customer loyalty, and inflated quotas have changed today''s sales environment. As a result, sales take longer to complete, opportunities are more complex, and salespeople must prioritize their actions more efficiently to remain successful. The key to making the right salesmanagement decisions and allocating the appropriate time and resources to each account begins with a thorough understanding of your accoun Read More...
Talent Management: The New Business Imperative
Studies and statistics suggest that, because of demographic trends, companies will soon face a shortage of talent. In response, many companies have begun

account management definition  do not take into account workers with more than one job, the vagaries of immigration or outsourcing. And the two sets of data come from different sources, which cause technical problems. Demand is projected from the total number of payroll jobs and supply from household surveys of the number of individuals in the labor force. The forecasts do not factor in unemployment. The BLS data also suggests a starting point to understand the problem. One example: By 2010, 40 percent of the U.S. workforce will be poi Read More...
Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

account management definition  Process Management as a Blueprint for Mobile Workforce Management As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM Read More...
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

account management definition  Adaptive BPM Suite 8.3 for Business Process Management Certification Report Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

account management definition  through its acquisition of Account 4 in 2001). Though catering to a wide range of PSOs, Lawson primarily targets the mid-market with its Service Process Optimization ( SPO ) suite. SPO''s features include resource management; time, billing, and expense management; portfolio management; and comprehensive workflow capabilities. In addition, Lawson provides complete back-office functionality and seamless two-way integration with MS Project. Unit 4 Agresso ( U4A ) is a PPM vendor that primarily addresses the Read More...
Information Management and Collaboration
Information management systems facilitate the management of internal corporate documentation and information, Web site content, group collaboration, and

account management definition  Management and Collaboration Information management systems facilitate the management of internal corporate documentation and information, Web site content, group collaboration, and learning materials. These systems are built as central repositories that hold content, metadata, accessibility and workflow rules, and supporting information. Organizations that establish processes and disciplines around these systems can ensure smooth and efficient acquisition, maintenance, delivery, and archiving Read More...
Enterprise Configuration Management for Risk Mitigation
Enterprise configuration management (ECM) is a process to capture data and dependencies about an information technology (IT) infrastructure and to create an

account management definition  Configuration Management for Risk Mitigation Enterprise configuration management (ECM) is a process to capture data and dependencies about an information technology (IT) infrastructure and to create an audit trail of changes against that infrastructure. The ECM process manages the revision and status of all the digital assets in an IT infrastructure. This white paper by Chris Kincaid from Configuration Management, Inc. discusses the benefits of ECM for risk mitigation. Read More...
New Management at Manhattan Associates
ATLANTA, Georgia -- Manhattan Associates Inc. MANH, the global leader in best-of-breed warehouse and transportation management systems, announced the

account management definition  Management at Manhattan Associates New Management at Manhattan Associates S. McVey - October 19th, 1999 Event Summary On October 18, Manhattan Associates, Inc. announced that Alan Dabbiere will abdicate his position as President and CEO of the Atlanta-based warehouse management system vendor. His replacement, Richard (Dick) M. Haddrill, joins Manhattan from Powerhouse Technologies, a diversified gaming technology company, where he occupied the chief executive position. Founder Dabbiere will continue in Read More...
Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

account management definition  IT Solutions-Enterprise Content Management Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM) solutions to both government and private sectors—two sectors undergoing rapid automation and thus in need of ECM solutions in Saudi Arabia. Read this paper to see how alfanar IT plans to address these market needs and the improvements expected with OpenText. Read More...
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

account management definition  Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product Read More...
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

account management definition  Documentum: A Brief on Its Content Management Offerings in 2012 The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC''s director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives. Read More...
Blackboard Learn 9.1 for Learning Management Certification Report
Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The

account management definition  Learn 9.1 for Learning Management Certification Report Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...

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