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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » access service providers


WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

access service providers  local and long distance access to its customers (this is a result of the 1996 Telecommunications Act which effectively deregulated the industry). DBSP''s Benefit What has this to do with Digital Business Service Providers (DBSP)? Plenty. DBSPs in all sized markets can benefit from this, particularly in such verticals as agriculture, mining, forestry, and related industries. The expansion also means keeping the likes of AOL happy. AOL is MCI WorldCom''s single largest customer, and the Time Warner merger Read More
Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the

access service providers  networks and free public access ramps. The release of the worm sent shivers around the net, and the Internet security industry was born. In 1990, ARPANET was suddenly released from its Cold War cage, to form the backbone of the new Internet. In 1991, Tim Berners-Lee, working at CERN in Switzerland Launched the first prototype of the World Wide Web. Marc Andreesen and a group of student programmers at the University of Illinois developed MOSAIC , the first graphical browser and the forerunner for Netscape Read More
Small Business VoIP Service Providers Buyer’s Guide
Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of

access service providers  White Paper | Internet Access Provider | VoIP Solutions for Providers | Read More
A New Model for Evaluating Third Party Logistics Providers: Enter Service Oriented Architecture
Third-party logistic (3PL) providers are under pressure to keep costs low, expand services and capitalize on evolving supply chain management technology. As

access service providers  supply chain capabilities Global access and deployment Leading-edge technology Supply chain service integration, visibility, flexibility, and scalability Business process management and innovation Support for collaboration initiatives Financial strength Enter SOA: 3PL Technologies Need To Be Evaluated Against an SOA Blueprint Service oriented architecture (SOA), in its simplest form, is an approach to managing business tasks and business processes made available from different software packages for Read More
Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

access service providers  regulatory approach to competitive access to the last mile of fixed line service continues. These trends add up to a tough environment for communications services providers. In response, they must find ways to stand out from the competition with more innovative and differentiated products and services that are first-to market. The ability to excel in multi-channel sales also can make the difference between success and failure. Advanced Configuration Capabilities: A Competitive Differentiator for CSPs Read More
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

access service providers   Read More
Access Insight
Access Insight is a Web 2.0 business intelligence (BI) solution that allows users to deploy collaborative business dashboards to 20, 50, or even thousands of

access service providers  Insight Access Insight is a Web 2.0 business intelligence (BI) solution that allows users to deploy collaborative business dashboards to 20, 50, or even thousands of users in any type of IT infrastructure. A dynamic interface accessible from any PC/smartphone, and a platform-independent, zero-footprint application are designed to help reduce the support burden for IT teams. Whatever the data source (Oracle, SQL Server, SAP, and over 200 other sources), Access Insight gives users real-time Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

access service providers  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

access service providers  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More
Transforming Customer Service with Business Analytics
Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business

access service providers  Customer Service with Business Analytics Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business analytics can help customer service departments acquire the information and capabilities to transform themselves. Read More
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

access service providers  Differentiation: Your 3-Step Plan Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how. Read More
Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

access service providers  moving self service business intelligence,moving,self,service,business,intelligence,self service business intelligence,moving service business intelligence,moving self business intelligence,moving self service intelligence,moving self service business. Read More
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

access service providers  May Be Overlooking Profits from After-sales Service Introduction Traditional sources of profit margins for manufacturers from product sales are diminishing as more and more products are commoditized, and margins are thus further and further reduced. On the other hand, profit margins from after-sales service are good (if managed well), and hold the promise of sustained (if not increased) revenue in the future. In industries like aircraft, automobile, computers, mobile phones, electronics, and so Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

access service providers  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More
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