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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 access service providers

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Documents related to » access service providers

WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami


Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers (DBSPs) are scrambling to get ready. Users should be thinking now about the impact on their digital business.

access service providers  local and long distance access to its customers (this is a result of the 1996 Telecommunications Act which effectively deregulated the industry). DBSP''s Benefit What has this to do with Digital Business Service Providers (DBSP)? Plenty. DBSPs in all sized markets can benefit from this, particularly in such verticals as agriculture, mining, forestry, and related industries. The expansion also means keeping the likes of AOL happy. AOL is MCI WorldCom''s single largest customer, and the Time Warner merger Read More

What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

access service providers  dynamic integration and secure access to multiple application modules, with minimal customization of the application''s core logic. For the time being, the hosted software service business model still applies best to applications that can be run in isolation or with limited, less involved interfaces to third party applications. This may make SaaS compelling, because it has lower entry costs, and if the company does not realize value from the software, it can always stop using it (and stop paying for it). Read More

Digital Business Service Providers Series: Market Overview


Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the service providers, and explains how each arose at points when markets developed around particular core technologies. The historical evidence suggests something about future planning for new technologies and developments.

access service providers  networks and free public access ramps. The release of the worm sent shivers around the net, and the Internet security industry was born. In 1990, ARPANET was suddenly released from its Cold War cage, to form the backbone of the new Internet. In 1991, Tim Berners-Lee, working at CERN in Switzerland Launched the first prototype of the World Wide Web. Marc Andreesen and a group of student programmers at the University of Illinois developed MOSAIC , the first graphical browser and the forerunner for Netscape Read More

Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

access service providers  White Paper | Internet Access Provider | VoIP Solutions for Providers | Read More

Best Practices for Transporters and 3PL Service Providers


The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can transporters survive in such a difficult business climate?

access service providers  of these organizations have access to perform everyday transactions. Best practices related to goods transportation can be divided into six parts: 1) supply chain management (SCM), 2) billing management, 3) key performance areas measurement (KPAM) management, 4) key account management, 5) quotation management, and 6) fleet management. 1. Supply Chain Management Transporters need to understand their clients’ requirements and to be an integral part of their clients’ supply chains. They should help Read More

Top Software for Service Companies


For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

access service providers  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More

The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations


Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine.

access service providers  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

access service providers  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More

Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

access service providers  Service Business Intelligence Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastru Read More

5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

access service providers  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More

Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

access service providers  channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and Read More

NetSuite SRP—Catering to Both Service and Product Companies


At SuiteWorld 2014, NetSuite announced its new services resource planning (SRP) solution, which addresses all the needs of both services- and product- based businesses. Get all the details in P.J.'s fourth write-up from the conference.

access service providers  more flexibility to easily access and manage critical business information from their device of choice from any location in the world. The embedded social activities within the SRP suite help improve collaboration.     Figure 2. Next-generation SRP     Going Vertical   NetSuite SRP is designed to meet the needs of a variety of vertical industries with project-based businesses such as advertising, marketing services, information technology (IT) services, and consulting. It also targets product-based Read More

IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report




access service providers  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More

Industry Analysts on Field Service Mobility Trends


P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

access service providers  Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC''s P.J. Jakovljevic, discuss the impact of mobility on field service management. Read More

The Rise of Mobile Access to Your ERP Data


Mobile user access to enterprise resource planning (ERP) and other back-office systems has become a core requirement as organizations seek operational efficiency and deepening customer engagement. Without mobile access, system users are disadvantaged by needing to return to a desktop, often after a job is completed, to enter data relating to that job and get information about other jobs. Frequently that information is not entered at all, which becomes a further hindrance to user adoption of your ERP investment.

Mobile users increasingly are looking for ease of access to ERP information to perform their jobs on any device at any time. This requires the mobile solution to handle:

  • Different mobile devices and applications for different roles/jobs
  • Ability to be used by staff with limited computer or language skills, in adverse conditions
In this age of “bring your own device” (BYOD), mobile devices are affordable, mainstream, reliable, secure, and scalable to run multiple applications. We are now able to prove return on investments from those organizations that have implemented mobile solutions and developed BYOD policies. In today’s environment, mobile solutions are seen as core drivers of organizations pushing to gain operational efficiencies over their competitors. According to a recent report from Aberdeen Group, “enterprise mobile apps in 2013 are no longer ‘nice to have’—they’ve become essential enablers of organizational transformation, by increasing operational efficiency, accelerating time-to-decision, deepening customer engagement, and streamlining workflow processes.”

access service providers  Rise of Mobile Access to Your ERP Data Mobile user access to enterprise resource planning (ERP) and other back-office systems has become a core requirement as organizations seek operational efficiency and deepening customer engagement. Without mobile access, system users are disadvantaged by needing to return to a desktop, often after a job is completed, to enter data relating to that job and get information about other jobs. Frequently that information is not entered at all, which becomes a further Read More