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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » access service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

access service providers oss  Service Provider Search , Access Service Providers , Affordable Service Providers , Billing Service Providers , Broadband Service Providers , Business Service Providers , Communications Service Providers , Community Service Providers , Compare Service Providers , Computer Service Providers , Data Service Providers , DSL Service Providers , Expert Service Providers , External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Read More...
Top 10 Considerations for Choosing a Server Virtualization Technology
The playing field for server virtualization has become much more crowded over the last few years. It can be very time-consuming to digest each vendor’s

access service providers oss  | server | server access virtualization | server and virtualization | server cluster | server clustering | server collocation | server colocation | server comparison | server consolidation | server consolidation plan | server consolidation virtualization | server consolidations | server hardware virtualization | server management | server monitoring software | server performance | server security | server software | server technologies | server virtualisation | server virtualization | server Read More...
ASP Infrastructure: The Party Has Started
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They''ve assembled an interesting portfolio of

access service providers oss  automate manual processes, and access via thin, fit and fat clients and wireless devices. This will give service providers time-to-market differentiation, the ability to streamline and scale operations with automatic and customized billing, secure provisioning of applications and performance management. Later this year, service providers will have the additional benefit of Service Level Agreement (SLA) management. Nortel Networks has entered into strategic technology and OEM alliances with enabling Read More...
Your Guide to OS Virtualization
Today’s information technology (IT) organizations are dealing with the consequences of exploding infrastructure complexity. At the root of the problem is

access service providers oss  web-based interface for anywhere access without loading software. Capabilities of these tools include conversion, provisioning, monitoring, backing up, recovering, analyzing, troubleshooting, repairing and migrating VEs. The command line interface is used heavily by large Virtuozzo shops to automate tasks. Using the interfaces, the server administrator can eficiently manage, script and monitor 100s of VEs easily. VE owners/administrators can use the browser-based Virtuozzo Power Panel (VZPP) to Read More...
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

access service providers oss  of use and ready access encourage mobile CRM adoption, and there is increasing support for employees to use their own devices (as opposed to employer-supplied devices). Moreover, real-time updates reduce latency. Last but not least, the CRM software category has seen mainstream and ubiquitous adoption of cloud computing for its rapid deployment, flexibility of IT infrastructure, and buying and ownership options. Sage''s Response to CRM Trends Thus, Sage''s CRM strategic focus is to provide CRM solutions Read More...
Oracle Fusion Financials Cloud Service
Find out about Oracle Fusion Financials Cloud Service, a complete and integrated financial management solution with automated financial processing, effective

access service providers oss  Fusion Financials Cloud Service Find out about Oracle Fusion Financials Cloud Service, a complete and integrated financial management solution with automated financial processing, effective management control, and real-time visibility to financial results. Read the data sheet. Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

access service providers oss  CRM,online,Epicor,self-service,clientele,customer Read More...
IBM Tivoli Access Manager for Enterprise Single Sign-on: An Overview
With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong

access service providers oss  Tivoli Access Manager for Enterprise Single Sign-on: An Overview With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong security. Enterprises need software solutions to help ensure that the right users have access to the right information in a timely manner. This white paper describes Tivoli Access Manager for Enterprise Single Sign-On, including its key features and benefits. Read More...
Cloud Enablement Service
Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was

access service providers oss  Enablement Service Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was specifically designed to help guide organizations through a successful replacement of an on-premise archiving solution to a cloud-based solution. Read More...
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

access service providers oss  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More...
Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

access service providers oss  Cloud-Based ERP for Professional Service Organizations Cloud computing adoption rates are sky-rocketing. And professional services organizations (PSOs) are leading the way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs the unique requirements of professional service automation the cloud considerations that PSOs must take into account You''ll also get the direct experience of one PSO’s evaluation Read More...
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

access service providers oss  Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC''s P.J. Jakovljevic, discuss the impact of mobility on field service management. Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

access service providers oss  Superior Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what''s the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You''ll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

access service providers oss  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn''t identify one person, or Read More...
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

access service providers oss  give their customers instant access to support, through video support offering real-time customer assistance, and one-to-one on-screen guided support.   Salesforce.com gives the example of a mobile banking customer that wants to inquire about an unfamiliar charge. The customer can instantly connect with a live service agent with a tap of the SOS button and immediately dispute the transaction. Customers will also have the ability to instantly share their mobile screen, at which time an agent will be able Read More...

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