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The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

about microsoft crm  Lesser-Known (Social) Facts about Microsoft Dynamics CRM In TEC ’s 2010 blog series on Microsoft Dynamics CRM , I discussed the ongoing upbeat state of affairs of the Microsoft product, and described it as one of the best-performing products within the entire Microsoft Corporation as of late. In a nutshell, in 2009, the customer relationship management (CRM) product, then at its fourth major release, grew notably and surpassed 1 million licensed users. In 2011, the product crossed the “2 million Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » about microsoft crm


Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 3
Part 1 of this series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire

about microsoft crm  are applicable to just about every business. These strategies are something that speaks to process optimization once analytics are applied to the customer base and customer processes.” Conduct an organizational redesign. “While organizational redesign is an option for every business, it is up to the business to understand their customers and processes at a granular level to make these kinds of decisions. Again, analytics such as those included out-of-the-box with Microsoft Dynamics CRM are a critical Read More...
Scala and Microsoft Become (Not So) Strange CRM Bedfellows
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the

about microsoft crm  availability happened in January, about a year after the initial announcement of Microsoft's own CRM product intent (see Microsoft Throws .NET At SMEs, With CRM As Bait ), and almost a half year after the more fleshed-out Microsoft CRM strategy blueprint (see Microsoft Paints CRM Landscape On Lately A 'Still Nature' Business Applications Scenery ). The product's launch date had even taken a slight setback, given it was initially anticipated for the end of 2002 and justified by the apparent need to Read More...
Commerce One: First SAP, then Microsoft. But What About Clarus?
Commerce One announced an expanded partnership with Microsoft. Will e-procurement be an integral part of your next operating system?

about microsoft crm  drop to the news about Commerce One, reasoning that Clarus' own relationship with Microsoft would be weakened by the Commerce One deal. Market Impact TEC is concerned but somewhat skeptical about the relationship between the Commerce One deal and the Clarus drop. As Figure 1 shows, Clarus' stock problems do predate the Commerce One-Microsoft announcement. Analyst predictions that Clarus may have a disappointing quarter are surely a large component of the dip in price. On the other hand, Clarus itself Read More...
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)
Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily

about microsoft crm  database (without much thought about how to extract it afterwards), Agresso rather designed its applications with the extrovert logical system of how to add, modify and, especially, easily retrieve any piece of data (even though their physical position in the database is not necessarily fixed). In layman's terms, this is like a wardrobe, where we can arrange our clothes and know the exact position where certain items should always be (unless being worn or washed, which is a bad utilization of the Read More...
CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

about microsoft crm  software, it is more about technique than technology. What Workflow is Not Workflow is NOT: Email routing for alerts or notifications Simple integration with an email client Contact management Information sharing between users The above capabilities are useful in many instances - but they fail to truly map to your best processes and automate daily activities. Workflow in CRM must be built-in from the ground up - not added as an afterthought. A Simple Example of Workflow at Work As mentioned previously, Read More...
NetSuite CRM+
NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It

about microsoft crm  netsuite crm+,netsuite small business,net suite crm,netsuite implementation,netsuite pricing,netsuite crm,netsuite software,system netsuite,netsuite crm+,netsuite consulting,netsuite crm,net suite crm,system netsuite,netsuite salesforce com,netsuite customer,netsuite customers,netsuite sales Read More...
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

about microsoft crm  exactus crm,exactus software,palm crm,customer service software,crm tools,crm 3.0,sales crm software,analytical crm Read More...
Oncontact CRM
Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that

about microsoft crm  CRM Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits. Read More...
CRM: Big is Not Always the Best
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise

about microsoft crm  you have found out about various CRM options from referrals, consultants, internet research, or through various publications – you have probably found many CRM solutions that reach across all types and sizes of companies. One of the key areas you may want to focus upon when you begin your CRM research is vendors that are specifically concentrated on companies that are your size. There are many CRM vendors that are generalists that try to be everything to everyone and sell their wares to whoever will loo Read More...
Get Your Sales Team Going with Mobile CRM
As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

about microsoft crm  sales team going mobile crm,sales,team,going,mobile,crm,team going mobile crm,sales going mobile crm,sales team mobile crm,sales team going crm,sales team going mobile. Read More...
How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

about microsoft crm  Analysis It’s No Longer About the Delivery Model: On-demand CRM solutions have been around since the mid-nineties. In fact, my third CRM implementation, (for a 125 person start-up) was an on-demand application which went out of business in 2002. Since then, acceptance of SaaS CRM has reached a point where the delivery model is no longer an issue. Competition for market-share in the mid-market CRM space has sizzled of late, with each vendor articulating their unique business value. In general, on-demand Read More...
Microsoft Office 2000 SR-1 Adds Dysfunction to the Windows Family
Once upon a time, Microsoft products could only be used after the first service pack was released. With Microsoft Office 2000 SR-1, Redmond sets out to prove

about microsoft crm  Office 2000 SR-1 Adds Dysfunction to the Windows Family Event Summary [TechWeb - 23 March 2000] Microsoft Corp. [NASDAQ:MSFT] has rolled out Service Release 1 (SR-1) for Office 2000, which combines previously available updates with customer-driven enhancements. SR-1 offers more than 500 fixes and enhancements to the various components of the Office 2000 suite. Despite naysayers, Microsoft has enjoyed an explosive deployment rate with Office 2000 since its introduction some nine months ago. With Read More...
Dynamics GP
Microsoft Dynamics GP is a comprehensive business management solution that helps companies adapt to new opportunities and continued growth. Designed for how

about microsoft crm  GP Microsoft Dynamics GP is a comprehensive business management solution that helps companies adapt to new opportunities and continued growth. Designed for how people really work, Microsoft Dynamics GP equips companies to keep pace with the competition, manage changing markets, enable unique business requirements, and connect the full range of business processes across the organization. With Microsoft Dynamics GP, companies can get up and running quickly, maximizing the productivity of their Read More...
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

about microsoft crm  soffront crm,soffront software,on demand crm,crm contact management,help desk crm,call center crm,support crm Read More...

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