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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 360 degree feedback


Your 360-degree View of the Customer: Keep the Customer in View
Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the

360 degree feedback  360-degree View of the Customer: Keep the Customer in View Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to better target those customers. One problem that

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » 360 degree feedback

Nine Questions to Ask 360-system Vendors


Many organizations are searching for automated solutions to support their 360 initiatives. Fortunately, selecting vendors is a lot like making a new hire. You start by interviewing the most likely candidates from a pool of prospects. You drop the least promising to create a shortlist. Finally—by asking the right questions—you pick the best choice for your organization.

360 degree feedback  and analysis online surveys, 360 degree feedback reviews, performance appraisals, and other feedback management processes. Source : eXplorance Resources Related to Performance Management : Performance Management (Wikipedia) Nine Questions to Ask 360-system Vendors 360-system Vendors is also known as : 360-System Vendors , 360 Solution , 360 Initiatives , Automated Solution to Support 360 Initiatives , Inspection System Vendors , Performance Appraisal Systems Vendors , Includes 360 Degree Feedback , 360 Read More

Making Multi-rater Feedback Work in Professional Services Firms


For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only rarely get a chance to observe employees in work situations. This isn’t normally a problem; direction is provided by whoever is leading the project. Where it is a problem is when it comes to performance appraisal—there is no one person who can do that appraisal.

360 degree feedback  gather and analyze rich 360 degree multirater feedback , giving your employees the broad, balanced perspective they need to develop and improve. Source : Halogen Software Resources Related to Making Multi-rater Feedback Work in Professional Services Firms : 360-degree feedback (Wikipedia) Making Multi-rater Feedback Work in Professional Services Firms Multi Rater Feedback is also known as : 360 Degree Feedback , Multi Rater , 360 Degree Feedback Tools , Faster Multirater Reviews , Multirater Feedback Read More

Halogen Software


Established in 1989 and headquartered in Ottawa, Canada, Halogen Software provides web-based appraisal, 360-degree feedback and survey software solutions, consulting and hosting services. Halogen eAppraisal is web-based employee performance appraisal software that automates the time-consuming employee appraisal process. Halogen e360 simplifies the administration of formal feedback procedures with straightforward ease-of-use and sophisticated reporting. Halogen eSurveyor is the market-leading e- survey solution that makes online surveys simple, fast and cost- effective. In today''s increasingly competitive market, companies look to HR professionals to attract, retain, and motivate their top employees. Halogen Software provides web-based software solutions to dramatically improve HR and line manager productivity.

360 degree feedback  Software provides web-based appraisal, 360-degree feedback and survey software solutions, consulting and hosting services. Halogen eAppraisal is web-based employee performance appraisal software that automates the time-consuming employee appraisal process. Halogen e360 simplifies the administration of formal feedback procedures with straightforward ease-of-use and sophisticated reporting. Halogen eSurveyor is the market-leading e- survey solution that makes online surveys simple, fast and cost- Read More

NetSuite First to Add HCM to Its Cloud ERP


Some experts have long questioned whether the notion of enterprise resource planning (ERP) is complete if it doesn’t cover human resources (HR). Addressing this, NetSuite recently announced a definitive agreement to acquire TribeHR, a provider of cloud human capital management (HCM) solutions. The idea is to create the first integrated cloud ERP and HCM software suite for small to medium

360 degree feedback  Talent Management functionality featuring 360-degree feedback tools, goal management, performance appraisals, skills tracking, and values and culture tracking Earlier this year, NetSuite announced the expansion of the SuiteCloud partner ecosystem with a number of HCM solutions, which included TribeHR. NetSuite plans to continue to partner in areas of workforce management, global payroll, and other complementary solutions to the TribeHR offering. NetSuite plans to continue its product integration and Read More

User-Friendliness Considerations for Enterprise Software


I just read Khoi Vinh's quacking cow dolphin post (by way of Nicholas Carr's blog) about how unfriendly he thinks enterprise software is (both posts are generating insightful commentary). Vinh makes a point about enterprise applications not receiving the same sort of wide-spread critiques that popular commodity applications do. He attributes this to the idea that the software is used by a less

360 degree feedback  Friendliness Considerations for Enterprise Software I just read Khoi Vinh's quacking cow dolphin post (by way of Nicholas Carr's blog ) about how unfriendly he thinks enterprise software is (both posts are generating insightful commentary). Vinh makes a point about enterprise applications not receiving the same sort of wide-spread critiques that popular commodity applications do. He attributes this to the idea that the software is used by a less-varied base of people, which aren't very likely to be Read More

CRM: Out of the box? Or outside the box?


Everything can change without notice in your relationships with prospects and customers, and customer relationship management (CRM) solutions should be flexible enough to help with this ongoing challenge. Monolithic enterprise resource planning (ERP) packages or suites can take years to implement and cannot easily adapt to change; but CRM solutions can provide functionality that makes change

360 degree feedback   Read More

The Fuzzy Logic Between Lead and Lag Indicators


Analog Devices was the first company to implement a balanced scorecard company-wide on an Executive Information System. In fact, it has been running for 13 years. One of the major lessons that Analog learned was to trust the lead and lag relationship between non-financial and financial measures. This note was based in part from an interview with Art Schneiderman, pioneer of the balanced scorecard concepts at Analog Devices and Bob Stasey, VP of Quality at Analog Devices.

360 degree feedback  External financial reporting,internal operational control,GAAP,tax laws,Lag Indicators,performance indicators,leading performance indicator,business performance,performance management,balanced scorecard,business reporting architecture,lead-lag relationship,lag results,performance measurement systems,core business process level Read More

IMAGINiT Technologies Becomes Certified Autodesk PLM 360 Advisor


IMAGINiT, a division of Rand Worldwide, is now a certified Autodesk PLM 360 Advisor. This allows IMAGINiT to implement, integrate, and support Autodesk PLM 360, a cloud-based product lifecycle management (PLM) solution.

360 degree feedback  Becomes Certified Autodesk PLM 360 Advisor IMAGINiT , a division of Rand Worldwide , is now a certified Autodesk PLM 360 Advisor . This allows IMAGINiT to implement, integrate, and support Autodesk PLM 360 , a cloud-based product lifecycle management (PLM) solution. The leading professional services and technology firm is one of the world’s largest integrators of Autodesk 3D design and engineering software. Its customers include organizations in the building, infrastructure, manufacturing, and Read More

First Federal Banks On Its Employees with Blue


The success of Kentucky (US)-based First Federal Savings Bank can largely be attributed to its sophisticated review process. The bank conducts an annual 360 review for each of its employees. Besides rating themselves, employees are also evaluated by peers, subordinates, and supervisors. To conduct these reviews, the bank uses Blue/360, a web-based multi-rater application designed specifically for conducting 360 reviews.

360 degree feedback  bank conducts an annual 360 review for each of its employees. Besides rating themselves, employees are also evaluated by peers, subordinates, and supervisors. To conduct these reviews, the bank uses Blue/360, a web-based multi-rater application designed specifically for conducting 360 reviews. Read More

Progressive IT Management Strategies: The IT manager’s 360-degree view of business


The New CIO Business Leader and Change Management Expert Today’s chief information officer (CIO) not only has to be knowledgeable about technology, but frequently, the CIO is called upon to align the strategic goals of senior management in addition to managing on-going, day-to-day technology issues—the technology that provides visibility in the decision-making process.According to the IBM

360 degree feedback  Strategies: The IT manager’s 360-degree view of business The New CIO Business Leader and Change Management Expert Today’s chief information officer (CIO) not only has to be knowledgeable about technology, but frequently, the CIO is called upon to align the strategic goals of senior management in addition to managing on-going, day-to-day technology issues—the technology that provides visibility in the decision-making process.According to the IBM survey Expanding the Innovation Horizon: The Global Read More

Database Scalability for the Enterprise with Microsoft Dynamics CRM 4.0


Microsoft Dynamics customer relationship management (CRM) software is designed to help enterprises get a 360-degree view of their customers across marketing, sales, and service. Scalability testing of Dynamics 4.0 shows that the solution can achieve sub-second response times running user transactions against a database of over one billion records. Learn how these results can impact the success of your organization.

360 degree feedback  help enterprises get a 360-degree view of their customers across marketing, sales, and service. Scalability testing of Dynamics 4.0 shows that the solution can achieve sub-second response times running user transactions against a database of over one billion records. Learn how these results can impact the success of your organization. Read More

Integrated Benefits Institute Presents IBI Key Health Metrics Dashboard


The Integrated Benefits Institute (IBI), a provider of health and productivity research, measurement, and benchmarking, has developed the IBI Key Health Metrics Dashboard, a solution that tracks 10 key dimensions of workforce health. The solution can collect volumes of data that employers receive from multiple vendors providing health, medical services, and lost-time information to the business. <

360 degree feedback  Benefits Institute Presents IBI Key Health Metrics Dashboard The Integrated Benefits Institute (IBI), a provider of health and productivity research, measurement, and benchmarking, has  developed the IBI Key Health Metrics Dashboard , a solution that tracks 10 key dimensions of workforce health. The solution can collect volumes of data that employers receive from multiple vendors providing health, medical services, and lost-time information to the business. With the IBI Key Health Metrics Read More

Autodesk Ushers In the Era of Cloud CAM


As manufacturing is one of the major growth opportunities for Autodesk, during the recent Autodesk University 2013 conference the vendor unveiled Autodesk CAM 360 , the industry’s first cloud-based solution for computer-aided manufacturing (CAM), based on the 2012 acquisition of HSMWorks Apps. By leveraging the cloud, CAM 360 allows users to take advantage of collaboration tools and shared data storage, and provides users with ease of use and flexibility.

360 degree feedback  vendor unveiled Autodesk CAM 360 , the industry’s first cloud-based solution for computer-aided manufacturing (CAM), based on the 2012 acquisition of HSMWorks Apps (“HSM” stands for “high-speed machining”). By leveraging the cloud, CAM 360 allows users to take advantage of collaboration tools and shared data storage, and provides users with ease of use and flexibility.   Since a difference of mere hours in the fast-paced manufacturing process can nowadays impact time to market, companies Read More