Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options—prior to deployment.
251 to 500 employees
250 201-2,000 $75,000 Large 251 to 400 2,001-10,000 $100,000 Enterprise More than 400 More than 10,000 $100,000+ (Depends on the configuration and requires consultation) Table 2: IP Telephony Management Budgets The cost of IP telephony monitoring and management varies. The IP PBX vendors include some basic features as part of the cost of the equipment, and some, such as Avaya and Cisco, offer enhanced tools for an extra charge. IP telephony specialty vendors and MSPs typically charge per user, with steep