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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 001 to 10

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Resource Planning (ERP)

Get a shortlist of ERP solutions based on your company’s needs and characteristics. It’s fast, free, and easy—and you’ll get the results immediately. 

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Documents related to » 001 to 10

Waking Up to a “New Day” at Infor


Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.

001 to 10  1,904 new features, and 2,001 customer enhancement requests—an increase of more than 70 percent from the previous year. Infor10 Financials Business (SunSystems) , the company’s global financial management system (FMS) saw a major new release in 2011, and was reviewed in TEC ’s article .   Blueprint for the Future: Infor10 Over the course of its history, Infor has acquired more than 40 companies, with more or less strategic importance. The company''s latest strategy includes a common UI, analytics, Read More

TEC Research Shows Manufacturers Still Biggest ERP Shoppers


Since the 2008 economic crisis hit, many firms have been forced to cut back in order to keep their businesses afloat. Enterprise software spending is one area where cutbacks have been most noticeable. But now that the global economy is starting to rebound and information technology (IT) budgets are unfreezing, companies are evaluating upgrade or replacement enterprise resource planning (ERP

001 to 10  selection budgets averaging between $250,001 and $500,000 (USD). Figure 1. Top 10 Industries Evaluating Enterprise Software, October 2011–March 2012 (Click to expand) These findings aren’t surprising. Not only are manufacturing firms the traditional sweet spot for ERP vendors, but manufacturing was one of the hardest-hit sectors during the global economic downturn. Now that an economic recovery seems to have begun in earnest, manufacturers are looking for software solutions to help them stay Read More

How to Choose a Service and Maintenance Application


If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

001 to 10  for meter readings from 5,001-10,000. Do you need to be able to define the formulas for these calculations? Do you have more than one billing formula per agreement? For example, you may have one formula that charges by the copy and another formula that adds on a monthly service fee Do you require a meter reading notification function that ensures that all meter readings are concluded and entered?   Return Authorization Do you need to manage return authorizations (RAs)? Do you use RAs for both customers Read More

HR System for Banks, Financial Institutions


A multinational bank was looking for a fully integrated human resources (HR) solution to replace its legacy system. To find the right solution, the company turned to TEC for an extended evaluation and selection project.

Starting with a list of eight qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the bank was able to compare the eight solutions and develop a shortlist of the three most promising ones for in-depth evaluation.

TEC also helped the bank prepare scripts for formal demonstration session—a key component of the final selection process.



001 to 10  billion Company Size:   1,001 to 10,000 employees Number of Sites:   41–100 sites Approx. Num Of Users:   26–50 users Region:   Latin America (Mexico, Central America, and South America) North America (Canada and the United States) Project Profile 8  qualified bidders identified 8  RFIs issued Working list: Lawson - S3 Human Capital Management NuView - HR product suite Infor - SmartStream Human Resources and Payroll SAP - euHReka, NorthgateArinso TSL Group - HRp5 AFAS - Profit STL - Hrplus Read More

Anticipate, Adapt, Excel: How to Respond Quickly to Changing Markets


In today’s Internet-connected global economy, the market doesn’t allow for companies to sit back and relax into a comfortable niche. Customer loyalty is ever harder to maintain, and you risk losing your business to competition if you can’t respond quickly to market change. Before you lose any more ground, find out how to replace your disconnected, redundant business processes with flexible and efficient ones integrated by IT.

001 to 10  Adapt, Excel: How to Respond Quickly to Changing Markets Anticipate, Adapt, Excel: How to Respond Quickly to Changing Markets If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP SCM can help transform a linear, sequential supply chain into a responsive supply network – in which communities of customer-centric, demand-driven companies share knowledge, intelligently adapt to changing market conditions, and proactively respond Read More

8 Questions to Ask to Successfully Negotiate a Phone System Deal


Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal.

001 to 10  Questions to Ask to Successfully Negotiate a Phone System Deal Getting the wrong business phone system can be a costly, long-term mistake. Learn how to get the right phone system for your company''s requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal . From cost, service, and support considerations to features and future scalability, you''ll know what to ask to get everything you need—from the right vendor, at the right price. Download your PDF copy of 8 Questions to Ask to Read More

From Problems to Ideas through to Innovation


Unsurprisingly, research shows that the majority of companies see their future predicated on how well they can innovate. However, just throwing IT technology at issues in the hope that innovation will happen is not viable. Ideas are ephemeral and easily crushed within the wrong environment. Creating a suitable culture, allied with a well implemented idea management approach combined with strong leadership, is required.

001 to 10  Problems to Ideas through to Innovation Unsurprisingly, research shows that the majority of companies see their future predicated on how well they can innovate. However, just throwing IT technology at issues in the hope that innovation will happen is not viable. Ideas are ephemeral and easily crushed within the wrong environment. Creating a suitable culture, allied with a well implemented idea management approach combined with strong leadership, is required. Read More

How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

001 to 10  to Respond Faster to Customer Feedback What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system. Read More

The Ultimate Guide to Quote-to-Cash


Whether you are in sales, sales ops, legal, finance, operations, or any management position, you share one common goal with everyone else in your company—the desire to drive revenue. Understanding and optimizing the quote-to-cash process will allow you to accomplish this, while also reducing risk and increasing sales efficiency. Get a step-by-step overview of the quote-to-cash process, and the challenges—and opportunities—of each stage, so you can manage the process more proactively, and take the steps needed to drive better business results.

001 to 10  Ultimate Guide to Quote-to-Cash Whether you are in sales, sales ops, legal, finance, operations, or any management position, you share one common goal with everyone else in your company—the desire to drive revenue. Understanding and optimizing the quote-to-cash process will allow you to accomplish this, while also reducing risk and increasing sales efficiency. Get a step-by-step overview of the quote-to-cash process, and the challenges—and opportunities—of each stage, so you can manage the Read More

Too Hard to Adopt PLM? Find Ways to Make It Easier


Product lifecycle management (PLM) systems are too complicated, too expensive, and take too long to implement. That’s what I said last month in a blog post. However, more and more companies find that adopting PLM is an unavoidable route to take regardless how many obstacles ahead. Can companies find ways to adopt PLM more easily and faster? After listening to Lectra’s introduction to its Easy

001 to 10  Hard to Adopt PLM? Find Ways to Make It Easier Product lifecycle management (PLM) systems are too complicated, too expensive, and take too long to implement. That’s what I said last month in a blog post . However, more and more companies find that adopting PLM is an unavoidable route to take regardless how many obstacles ahead. Can companies find ways to adopt PLM more easily and faster? After listening to Lectra ’s introduction to its Easy Start PLM implementation approach, I think I’ve found Read More

Nine Ways to Use ERP to Make the Manufacturing Supply Chain Lean


There are entire books and thorough training and certification processes devoted to lean supply chain practices. But within any manufacturing environment, there are a few relatively simple steps that will help any enterprise make its supply chain lean. In this article, we will touch on these simple measures—measures that any company can take.

001 to 10  Ways to Use ERP to Make the Manufacturing Supply Chain Lean Originally published - March 9, 2009 Lean in a supply chain context is about a holistic view of procurement, manufacturing distribution, and sales order processing. This means that some level of enterprise technology is necessary to view the organization in an integrated context instead of as functional islands. However, before technology can facilitate the lean supply chain, manufacturing executives need to start thinking in lean supply Read More

HSIA: From Problem to Profit-An Introduction to Internet Bandwidth Management for Hospitality Managers


High-speed Internet access (HSIA) has become a key technology asset for many hospitality providers around the world. But as a widely regarded bottom-line impacting resource, HSIA must be properly managed in order to prevent negative impacts on a facility’s revenue. Learn how to create a strong, winning HSIA strategy that will increase your guest satisfaction and secure recurring revenue well into the future.

001 to 10  From Problem to Profit-An Introduction to Internet Bandwidth Management for Hospitality Managers High-speed Internet access (HSIA) has become a key technology asset for many hospitality providers around the world. But as a widely regarded bottom-line impacting resource, HSIA must be properly managed in order to prevent negative impacts on a facility’s revenue. Learn how to create a strong, winning HSIA strategy that will increase your guest satisfaction and secure recurring revenue well into the Read More

It’s All about Security: Things to Know Before You Open the Doors to Smartphones and Tablets in Your Enterprise


Mobile devices such as smartphones and tablets may be putting your corporate information at risk. Lost or stolen smartphones that are not password-protected, or information in corporate e-mail or business applications transmitted wirelessly but not encrypted, can all too easily expose confidential corporate data. Download this white paper to learn about key strategies for protecting your enterprise mobile devices and the sensitive data they contain.

001 to 10  All about Security: Things to Know Before You Open the Doors to Smartphones and Tablets in Your Enterprise Mobile devices such as smartphones and tablets may be putting your corporate information at risk. Lost or stolen smartphones that are not password-protected, or information in corporate e-mail or business applications transmitted wirelessly but not encrypted, can all too easily expose confidential corporate data. Download this white paper to learn about key strategies for protecting your Read More

PTC Windchill Version 9 versus Version 10: Is Version 10 the Most Significant Windchill Release in PTC’s History?


The latest iteration of PTC Windchill (v. 10) for product lifecycle management (PLM) has been described as ‘the most significant Windchill release in PTC’s history.’ In his article, TEC research analyst Gabriel Gheorghiu compares the last two versions of PTC Windchill, and outlines how the functionality enhancements in PTC Windchill 10 make the product suitable for product creation, development, and lifecycle management.

001 to 10  Windchill Version 9 versus Version 10: Is Version 10 the Most Significant Windchill Release in PTC’s History? PTC Windchill version 9.0 was certified by TEC in January 2010 and version 10.0 was certified recently. Since the latest iteration of the software is considered by PTC to be “the most significant Windchill release in PTC’s history,” I was curious to see the differences in functionality between the two certified versions and gauge whether this was not in fact an overstatement. The first Read More

Pay, Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference


Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation strategy that connects rewards and performance can benefit both employers and employees. This white paper discusses some of the key factors.

001 to 10  Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation strategy that connects rewards and performance can benefit both employers and employees. This white paper discusses some of the key factors. Read More