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Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions.



What is the Value of Real-Time Data?
Source: IQMS What do you consider real-time information? When you pull information from your shop floor and back office, your reports should be run against live data, not data that is delayed. Too many manufacturers miss out on critical decision-making pieces of the puzzle because of a lack of timely production details. The solution to this information delay can be an online transaction processing (OLTP) system...find out more in this white paper from IQMS. Read More...
The Definitive Guide to the Right Metrics for Your Inside Sales Team
Source: InsightSquared To manage their teams successfully and hit their revenue number, sales leaders must carefully measure their individual sales reps’ performances. Though many useful leading indicators and metrics to do this, deeper metrics provide a more comprehensive and nuanced understanding of your sales team’s performance and will help you manage sales more effectively. This white papers focuses on the ‘best practices’ sales metrics in three key areas—activities, sales pipeline, and sales results—so you can go beyond scratching the surface of sales management and start digging into the metrics that truly matter. Read More...
The Definitive Guide to Pipeline Management
Source: InsightSquared Correctly managing your open opportunities is an essential part of hitting your number, which is why your pipeline is a primary factor of sales success. Understanding your pipeline, which is essentially a visualization of open opportunities, helps sales managers and reps improve forecasting, better understand why deals are won (or lost), and quickly identify bottlenecks or leakages in the sales process. This white paper shows you how to best manage your pipeline, which isn’t always straightforward. Read More...
Simple Route Planning vs. Schedule Optimization
Source: IFS Field service organizations understand that efficient route planning is essential to being successful; smart routing is efficient and enables service technicians to become more productive. However, they may be overlooking the added benefits of schedule optimization as an intrinsic part of the solution. Learn how organizations can benefit from planning software to simplify scheduling, manage workflows, and improve the bottom line. Read More...
Reverse Logistics for Service
Source: IFS Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More...
Social Learning 2014: Gaining Importance
Source: Brandon Hall Group Social media has become a ubiquitous part of many of our lives. But the tools and platforms that allow us to connect with friends and family in such a multitude of ways are slowly but surely finding a home within the enterprise. This type of technology-enabled collaboration is beginning to live up to its potential within the learning function. Find out the results of Brandon Hall Group’s 2014 Social and Collaborative Learning study based on analysis of data from more than 250 responses from high-performing organizations and their lower-performing counterparts. Read More...
Mobile Learning: Moving Companies Forward
Source: Aberdeen Group This report delves into the ways top businesses use mobile devices in the learning space and how implementing mobile leads to higher revenue, increased productivity, and deeper bench strength. Read More...
The Changing Role of the CIO
Source: Skillsoft No department within an organization has undergone such a profound change as that of IT. The platforms used to deliver IT products and services, the tools of the trade and skillsets required to do the job have changed. On top of all that, the IT function is now being integrated into the company’s other operations and is expected to operate as a business within a business. Overseeing this sea change is the CIO. This paper examines how the role of the CIO has been evolving to meet today’s new world of IT. Read More...
Top 7 Reasons Services Organizations Need ERP
Source: Technology Evaluation Centers Services organizations require specialized software to help them overcome business challenges unique to this industry sector. An ERP for services solution enables better decision making and ultimately gives these organizations a competitive edge by harnessing their most valuable asset: knowledge. Find out the key business challenges these organizations need their software to address. Read More...
10 Critical Sales Management Reports (That Salesforce.com Can't Generate and 10 Reasons to Care)
Source: Birst In the current economy, the only way for sales organizations to deliver the expected results is through better, more consistent decision-making. Learn how one solution enables sales organizations to realize the full potential of their customer relationship management (CRM) data—and drive their sales teams to realize their full potential. Here is a list of 10 of the most important ways that Birst provides actionable, impactful insight that other CRM providers cannot. Read More...
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