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TEC White Papers


Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions.


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The following white papers have topics that are the same or are cross-referenced with the following white paper:

The Undocumented Layers of the OSI Model and Their Impact on Security
SECNAP Network Security Corp

The biggest threat to data security doesn’t come from hackers, misconfigured firewalls, missing patches, or negligent employees. Nor is it in the application layer of the Open Systems Interconnection (OSI) Basic Model. Instead, there are three undocumented layers of the OSI Model that exert a huge influence on security decisions and the integrity of security programs. Learn about those layers and how to manage the threat.

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Business intelligence (BI) efforts can only result in a truly intelligent, agile business if they are driven by business goals—comprehensively deployed and adopted; and managed in ways that produce meaningful, measurable and credible results. Discover five BI trends to watch out for in 2010, and learn how to develop an approach to BI that’s effective, and tailored to your organization’s unique needs and goals.

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Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they need new business intelligence (BI) tools that can integrate and analyze huge amounts of internal and external data. Learn how such tools can help your company understand customer needs, identify trends, and use the resulting lead time to seize opportunities.

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The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business? What’s the right balance between monitoring and blocking? Learn about a Web security solution that can allow you to monitor and enforce your Internet usage policies, bringing site monitoring and filtering together with anti-virus and anti-spyware protection.

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Today’s manufacturers face rising costs, increased competition, and changing customer requirements. If their enterprise resource planning (ERP) solutions are not up to par, these companies face dizzying levels of complexity, duplicated effort, and poor product quality and customer service. Learn how to tell whether your ERP system is killing your business, and how a new approach to business systems can help you thrive.

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As management visionary and author Peter Drucker once said, “You can’t manage what you can’t measure.” No statement rings truer—especially when it comes to security risk reduction. By having an accurate depiction of your network, however, you can identify real-world security threats and learn how to evaluate your organization’s ability to respond to them. Find out how, with these seven essential steps.

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Phishing continues to grow and effect both consumers and businesses. Read this guide so that you are able to help protect yourself and your customers from these harmful attacks.

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En este documento encontrará los beneficios del “Almacenamiento en nubes” y la forma concreta como se realiza todo el proceso de este tipo de almacenamientos desde el registro en Amazon S3, pasando por la catalogación y utilización de los backups, hasta las mejores prácticas para su administración. Un documento sencillo y directo que debe usted leer y conocer.

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This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting small and midsize firms, and raises key questions that should be asked. It is important to ensure that a SaaS solution is well aligned with business requirements, and can accommodate change and growth. The paper also provides an evaluation template for executives to use in conducting evaluations of SaaS solutions.

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For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.

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Until now, SharePoint has been implemented as simply a platform for front-end-heavy intranets, or as a system for limited document sharing and forms automation solutions. However, it now encompasses solutions for web-enabled applications, extranets, intranets, document management, business intelligence, and complex workflow. Thus, SharePoint needs to be internally marketed in a way that maximizes its capabilities for the web-enabled organization.

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Before adopting any applications for key business functions, executives should perform a thorough total cost of ownership (TCO) analysis. Unfortunately, apples-to-apples comparisons can prove challenging. While it may be tempting to compare the initial license price of on-premises software to the annual subscription fees for cloud computing, this methodology fails to account for the ongoing internal operating costs for the on-premises software. Beyond direct software and hardware purchase and implementation costs, it’s also important for organizations to consider additional business drivers, including infrastructure and resource overhead, maintenance costs, ongoing operations, flexibility, and risk. Download this paper to learn more about how you can estimate the true TCO of cloud applications versus traditional on-premise software.

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In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe that they are using master data, when in fact what they are relying on is data that is dispersed throughout the enterprise. Discover the importance of master data and how the ideal master data management (MDM) solution can help your business get it under control.

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Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments.

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When the term “enterprise resource planning” (ERP) was introduced, it applied primarily to the planning and management of resources needed to manufacture goods. Today, however, most business decision makers realize that their enterprises rely upon resources, and that planning is essential to optimize how those resources are acquired, allocated, and used. Learn how the definition of ERP has evolved, and what it means today.

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A hosted Internet protocol private branch exchange (IP PBX) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet protocol (VoIP) and get a new range of features and capabilities. While there are several IP PBX options, hosted applications are usually quicker and cheaper to install. Discover the critical features and services your SMB needs in a new hosted phone system.

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La separación del software “del servidor” con respecto al hardware ha permitido una mayor flexibilidad, dinamismo y automatización del software, y ha dado lugar a un modelo que hoy conocemos como “cloud computing”. En su interpretación simple, un usuario (persona o sistema) de un bien (aplicación, almacenamiento, etc.) accede a este por medio de la Web y la capacidad de la aplicación se ajusta automáticamente a la demanda.

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Given the complexity of today’s dynamic IT infrastructures and the broad range of management disciplines necessary to support them, choosing a lifecycle management solution can be a difficult and bewildering project. Simplify your project by downloading this side-by-side functional and financial comparison of solution suites from four of the leading vendors in this market space: Dell KACE, LANDesk, Microsoft, and Symantec.

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Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than just buying the latest equipment. Is IP telephony right for your organization and your network? Get the straight facts from an industry leader—along with a 7-step assessment and deployment checklist for a successful implementation.

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Not too long ago, business support of mobile workers centered on managing the use of a limited number of Windows-based laptops and BlackBerry smartphones. Today mobile phones are ubiquitous for most employees, and IT departments are being asked to provide broad access to networks, databases and critical enterprise applications while they manage, support and figure out how to protect data from theft and security breaches.

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For IT and business managers, the question is not whether to use the cloud, but how. Fortunately, the virtualization and consolidation projects that ignited this renewed interest in centralized computing also provide a guide for realizing the full potential of the cloud. Learn how to understand, optimize, and consolidate resources to deliver the highest use and highest return on investment (ROI) for your business.

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