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TEC White Papers


Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions.


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The following white papers have topics that are the same or are cross-referenced with the following white paper:

A Step-by-step Guide to Securing Your MS IIS Web Server with a Digital Certificate
Thawte

You have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install, and use a digital certificate from thawte with your MS IIS, and ensure efficient management of encryption keys and digital certificates with best practices. Learn how you can address online security issues to build the confidence of your customers.

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The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business? What’s the right balance between monitoring and blocking? Learn about a Web security solution that can allow you to monitor and enforce your Internet usage policies, bringing site monitoring and filtering together with anti-virus and anti-spyware protection.

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As management visionary and author Peter Drucker once said, “You can’t manage what you can’t measure.” No statement rings truer—especially when it comes to security risk reduction. By having an accurate depiction of your network, however, you can identify real-world security threats and learn how to evaluate your organization’s ability to respond to them. Find out how, with these seven essential steps.

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Phishing continues to grow and effect both consumers and businesses. Read this guide so that you are able to help protect yourself and your customers from these harmful attacks.

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For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.

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Before adopting any applications for key business functions, executives should perform a thorough total cost of ownership (TCO) analysis. Unfortunately, apples-to-apples comparisons can prove challenging. While it may be tempting to compare the initial license price of on-premises software to the annual subscription fees for cloud computing, this methodology fails to account for the ongoing internal operating costs for the on-premises software. Beyond direct software and hardware purchase and implementation costs, it’s also important for organizations to consider additional business drivers, including infrastructure and resource overhead, maintenance costs, ongoing operations, flexibility, and risk. Download this paper to learn more about how you can estimate the true TCO of cloud applications versus traditional on-premise software.

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In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe that they are using master data, when in fact what they are relying on is data that is dispersed throughout the enterprise. Discover the importance of master data and how the ideal master data management (MDM) solution can help your business get it under control.

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La separación del software “del servidor” con respecto al hardware ha permitido una mayor flexibilidad, dinamismo y automatización del software, y ha dado lugar a un modelo que hoy conocemos como “cloud computing”. En su interpretación simple, un usuario (persona o sistema) de un bien (aplicación, almacenamiento, etc.) accede a este por medio de la Web y la capacidad de la aplicación se ajusta automáticamente a la demanda.

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Given the complexity of today’s dynamic IT infrastructures and the broad range of management disciplines necessary to support them, choosing a lifecycle management solution can be a difficult and bewildering project. Simplify your project by downloading this side-by-side functional and financial comparison of solution suites from four of the leading vendors in this market space: Dell KACE, LANDesk, Microsoft, and Symantec.

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Not too long ago, business support of mobile workers centered on managing the use of a limited number of Windows-based laptops and BlackBerry smartphones. Today mobile phones are ubiquitous for most employees, and IT departments are being asked to provide broad access to networks, databases and critical enterprise applications while they manage, support and figure out how to protect data from theft and security breaches.

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IT groups aspire to standardize on common integration platforms, but the pressure to integrate with business partners quickly often forces companies to favor expediency over strategy. With so many technology choices, it’s important to understand the role each can play when building an overall business-to-business (B2B) strategy. Learn about the four points you should consider when evaluating vendors and service providers.

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What does it mean to be a world-class competitor? It means being successful in your market against any competition—regardless of size or country of origin. It means matching or exceeding any competitor on quality, lead time, cost, customer service, and innovation. It means picking your battles—competing on the terms dictated by you. But how do you get there?

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A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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Service Oriented Architecture (SOA) que en español significa arquitectura orientada al servicio. Dada la forma granular de su arquitectura, permite fáciles modificaciones en los procesos empresariales, la integración de tecnologías disimiles, la colaboración con otros entes, etc. Este documento contienen detalles específicos sobre cómo funciona esta arquitectura y sus beneficios a nivel empresarial.

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The explosive growth of enterprise data poses new storage and data management challenges for enterprises. This white paper details how organizations can leverage cloud-based storage offerings as part of their data protection plans. The paper also takes a closer look at solutions offered by Riverbed that allow organizations to integrate cloud-based storage within solutions that address a growing set of data protection demands.

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As smartphones and tablet computing devices get their foot in the enterprise door, companies are finding themselves at a much higher risk of data breach and loss. In order to mitigate this risk, Focus Experts Amy Babinchak, Martyn Davies, Bob Egan, Rasib Hassan Khan, Josh Lipton, and Ken Wineberg offer their top 6 best practices for managing security on mobile devices.

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Be sure to protect your Web site by understanding techniques that can be used to detect when and how attackers compromise Web servers. Also, understand the business models behind malware attacks to better anticipate, and prevent, attacks on your business by reading this white paper.

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As a supplier to Wal-Mart, appliance manufacturer Haier America was required to implement a radio frequency identification (RFID) tagging system. To satisfy this requirement and to keep costs to a minimum, Haier needed a solution that would seamlessly integrate with its current enterprise resource planning (ERP) application. That’s why it turned to a custom-designed modification package. But was it enough for Wal-Mart?

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In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

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As more corporations adopt instant messaging (IM), chief information officers (CIOs) and IT managers are learning that it can be a serious source of liability and security exposure. Users, it seems, simply don’t understand the losses and exposures that can result from incautious IM use. Find out how security software solutions can help you reap the benefits of IM without exposing your company to unnecessary risk.

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Many organizations do a poor job of measuring the business value of their IT investments. Simple financial metrics are not good enough. But there are a number of consistent, repeatable, and credible measurement methodologies that hold both business users and IT departments accountable. Compare four methodologies, and learn how adding one of them to your overall governance framework can improve your IT investment returns.

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