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TEC White Papers


Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions.


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The following white papers have topics that are the same or are cross-referenced with the following white paper:

Gen Y Talent: How to Attract and Retain the Young and the Restless
Saba Software

Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more.

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Insight is the power to see into a given situation. As such, it requires a combination of experience and analytics to enable better decision making. Insight helps small and medium-size businesses (SMBs) uncover opportunities and expose shortcomings, thus establishing the basis for corrective action. Read about continuing on the path toward greater insight and developing a long-term business intelligence (BI) strategy.

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Any project represents significant effort in terms of justifying resource allocation and expense. Project failure may not only diminish or eliminate expected benefits, but also damage existing tools and processes. There are ten key steps for project success; many of these steps occur concurrently, and are important focal points for teams and executives contemplating initiating projects.

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The concept of getting business requirements right sounds straightforward. However, flawed requirements trigger 70 percent of project failures. The larger the number of stakeholder groups involved, and the more complex the processes, the more likely a project will fail. Success in large projects is not just about completeness, but also about getting complete requirements information early in the development process.

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Ask any three people in an organization why they budget and you’ll get three different answers. But no one says they budget in order to direct the way in which their organization will achieve its strategic goals—the intended purpose of the budget. For budgeting to become the relevant process it was meant to be, this gap must be fixed.

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Almost everything you know about human resources (HR) outsourcing is about to change. The future is about single-source integration, and there are key new technologies that herald this era: unified service for HR, time, payroll, and expense tracking; management dashboards; streamlined employee interfaces; synchronous data with a single database; and empowered reporting.

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Aligning your business plans with your method of execution requires more than a peek at financial metrics. Initiatives, tasks, people, and metrics must be aligned with corporate goals. Find out how strategy management software, alone or as part of a performance management solution, can provide clear visual links between individual initiatives and broader goals, and ultimately enhance your business’s overall performance.

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A failed software implementation can cost companies millions in wasted time and money. To ensure your software selection project isn’t a sorry statistic, use the right metrics to gauge your success. Time, budget, and functionality aren’t enough--focus your efforts on requirements analysis and definition. Take measures to ensure your software meets your needs, and discover how to perform accurate requirements analysis.

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The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and choosing the best vendor for you are critical to a successful ERP implementation. As a decision maker, you need to quickly identify your ERP requirements, effectively communicate these needs to vendors, and successfully compare various product alternatives. Learn how.

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The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business? What’s the right balance between monitoring and blocking? Learn about a Web security solution that can allow you to monitor and enforce your Internet usage policies, bringing site monitoring and filtering together with anti-virus and anti-spyware protection.

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Business process management (BPM) software implementations are now moving into the mainstream. Many early adopters are already using BPM to foster business innovation. You can benefit from the knowledge gained by BPM leaders and innovators, and their prerequisites for BPM success. These findings can serve as best-practice guidelines for your BPM initiative, so you can derive maximum value from your BPM investment.

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In today’s competitive global business environment, nearly all firms work hard to analyze alternatives and create strategies that enable competitive advantage. But 9 out of 10 companies fail to implement strategy effectively. How can you communicate the strategy effectively and assure that the entire company is aligned behind it? Discover how business performance optimization systems can help you make better decisions.

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Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of respondents say that in future they’ll place more emphasis on developing personal relationships and setting expectations with business partners. Find out how these companies are creating collaborative networks that include business partners and consumers.

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Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems deployed within their organizations, mostly because of concerns about presenting a persuasive case for such projects to executive management. However, a structured approach to selecting, planning for, and implementing an EPM solution can help alleviate those concerns.

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The adage “you can’t manage what you can’t measure” is true of many things in warehouse management, but perhaps nowhere more so than for the productivity of your workforce. Payroll is typically the largest single expense in the warehouse, and so many companies are using warehouse management systems (WMSs) and other technologies to do more in less time. But a labor management solution might do more for you—find out how.

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It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

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The basic spreadsheet and accounting programs you’ve relied on ’til now won’t help your growing business eliminate decision-making bottlenecks, reduce IT costs, increase productivity, or improve the customer experience. To do all that requires an enterprise-wide, integrated software system. Learn how an integrated system can help take your business to the next level, and how to ensure you get the right system for you.

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Organizations need technology that can unlock the value of information. Information can drive new insights to help transform and significantly improve the business, especially critical in an uncertain economy. This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. A self-assessment questionnaire is included.

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One company executive has a growing influence in today’s boardroom—the chief financial officer (CFO). And the role of the finance organizations that these CFOs lead is expanding as well. Examine the changing role of the finance organization in today’s business environment, learn how your CFO can take on a more prominent role in defining company strategy, and find out how you can develop a best-run finance organization.

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As businesses adopt enterprise resource planning (ERP) systems to give their departments accurate and accessible shared data, human resources (HR) isn’t being left out of the loop. In fact, most major ERP vendors now offer their customers HR modules that help automate an array of tasks while generating crucial data for enterprise planning and optimization. Get Focus Research’s take on the top 5 HR modules for ERP systems.

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For all but the smallest companies, an enterprise resource planning (ERP) system promises big gains, by helping to grow revenue, increase productivity, improve efficiency, and manage costs. Right now, ERP for the midmarket is a hot topic. More and more midsized companies are replacing outdated ERP software or are jumping into ERP technology for the first time. Find out about what midmarket ERP buyers need to know.

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