Almost everything you know about human resources (HR) outsourcing is about to change. The future is about single-source integration, and there are key new technologies that herald this era: unified service for HR, time, payroll, and expense tracking; management dashboards; streamlined employee interfaces; synchronous data with a single database; and empowered reporting.
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An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision.
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Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems deployed within their organizations, mostly because of concerns about presenting a persuasive case for such projects to executive management. However, a structured approach to selecting, planning for, and implementing an EPM solution can help alleviate those concerns.
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How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into consideration. ERP selection is not just about what different people in your organization want or don't want, it's about getting what you need for now and the future. Remember, you're not just buying software; you're buying into a vendor and its company culture.
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Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.
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Analysis and reporting services are an important part of the enterprise resource planning process. Microsoft Dynamics NAV has been designed to give users options for optimal analysis and reporting, and to leave room for partners to provide customized solutions. With the correct reporting tools and Microsoft Dynamics NAV, practical analysis and reporting is available and adaptable to individual users’ needs.
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Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than just buying the latest equipment. Is IP telephony right for your organization and your network? Get the straight facts from an industry leader—along with a 7-step assessment and deployment checklist for a successful implementation.
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The benefits from enterprise resource planning (ERP) systems have been well documented. However, its return on investment (ROI) is rarely satisfactory. The failure of an ERP package can be disastrous, but by understanding how to deliver a positive ROI, and by following a business process and business technology optimization strategy, companies can reduce the total cost of ERP system ownership.
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Accessing more real-time intelligence can give your company the flexibility and agility to win in the marketplace. However, multiple and disparate data systems, lengthy integration cycles, and isolated business processes may well be standing in your way. The question then becomes “What kind of IT platform is going to give me the kind of information I really need to have?”
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With so many different enterprise resource planning (ERP) applications on the market, selecting the right solution can be extremely time-consuming and daunting. In fact, according to a recent study, nearly three-quarters of manufacturers are dissatisfied with their current systems. However, following a clearly defined selection process—and learning from the mistakes of others—can drastically improve your chances of success.
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Many companies are finding they must build project management capabilities in order to meet business challenges in the future. They also understand that project management processes should be implemented consistently across the organization, leading to efficiency and better, faster, cheaper project delivery. Given the need for consistent project management, the critical question is how best to implement this environment.
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The most advanced business process management (BPM) applications bridge departmental and geographic boundaries, and manage the flow of documents and data according to sophisticated process rules. And while many would suggest that an on-demand BPM service offering would most benefit small businesses, a real case can be made that such offerings might be more valuable for medium and large businesses.
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It may come as a surprise to you, but every organization that brings a product to market already has a product lifecycle management (PLM) system in place. And the choices as to which software tools or system an organization should employ in its initiatives should be entirely based on the review and assessment of its current PLM system.
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You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to retain and transfer what they’ve learned with Web-based training (WBT) and computer-based training (CBT). And typically, with these methods, the time a worker spends being trained is reduced by about 40 percent. Learn more about how e-learning can benefit you.
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A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success.
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The move to radio frequency identification (RFID) integration may result in high costs, arising from the need to maintain multiple interfaces between RFID and other enterprise systems. This means implementing a software architecture that encompasses current and future technology, combined with a data architecture that enables you to manage massive amounts of data at a low total cost of ownership.
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Organizations often see a significant gap between their strategic plans and their ability to execute them, and many try to implement scorecards to solve precisely this problem. Unfortunately, most organizations look solely at the warning lights (how close are expenses and revenue to budget) rather than focusing on where they want to go—and how they’re going to get there.
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Choosing an enterprise resource planning (ERP) package that’s right for your business can be difficult and time consuming. Finding a software provider and discovering what doing business with them will be like is as important as the overall functionality of the software itself. Before committing to a long-term relationship with any potential software provider, there are some really tough questions you need to ask them.
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Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure too many (or too few) metrics, they often overlook the basic measurement question: what to track, and how? By using the concept metric perspectives to define what data provides the most insight, you can move closer to a comprehensive metrics strategy.
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Hearing confusing messages from your customer resource management (CRM) and enterprise resource planning (ERP) vendors? You may be dealing with dozens of software vendors and system integrators, each one praising the benefits of his solution. Among these proposals, one claims not only to efficiently manage the entire customer life cycle, but also to take full advantage of your previous technology investments. Your incumbent ERP system vendor also has a CRM solution, and praises the benefits of the tight integration of both systems. The question then is, how do you know whether this solution is the best for you? Request your copy of Integrating CRM with ERP compliments of Baseline Consulting. The report gives you the criteria to use when formulating your strategy of integrating CRM with ERP, best practices of CRM implementation, dealing with ERP integration, and how to integrate CRM with ERP impacts the value chain.
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