Reporting Value of IT Services with Balanced Scorecards
Proxima Technology

A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed…

Aligning Business with IT through IT Portfolio Management and IT Governance
Patni Computer Systems Limited

When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology…

Business Intelligence: The Key to Optimizing Sales, Marketing and Bottom Line Results
Maximizer Software

When it comes to marketing, sales and customer service there’s no question that the second approach delivers higher value—especially in an age…

Adaptive Manufacturing: Enabling the Lean Six Sigma Enterprise
SAP

Enabling lean manufacturing and six sigma principles to improve operations requires a nontraditional approach. The old idea that lean…

Service Oriented Architecture: Improving agility and efficiency in your Enterprise
Phoenix Data Systems

Service oriented architecture (SOA) is a term that is still not well understood by many enterprise executives and managers; however, it…

Beyond the Basics: The Value of Integrated CRM
Sage

Customer relationship management (CRM) is more than just software or a set of processes--it's a business culture solidly focused on winning and…

Warehouse Management Solutions: Embedded or Best-of-Breed?
Epicor

As distributors face pressure for faster fulfillment and outstanding customer service, many are wondering if a warehouse management system…

The Hidden Traps of HRMS Software as a Service
PDS

Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been…

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