Reporting Tools
Microsoft

Analysis and reporting services are an important part of the enterprise resource planning process. Microsoft Dynamics NAV has been designed to…

7 Steps to a Successful IP Telephony Implementation
ShoreTel, Inc.

Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service…

The Seven MegaTrends of Professional Services
Epicor

Not so long ago, professional services were a predictable domain. However, the world has changed, and professional services firms must strive…

Deploying Customer Relationship Management Effectively: Beyond Implementation
Spinnaker Network Solutions

A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has…

Two Mistakes Most Professional Services Organizations Make—How Metrics and Automation Tools Drive Profits
QuickArrow

Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure too many (or too…

15 Questions You Should Ask Any Potential ERP Software Supplier
Technology Group International

Choosing an enterprise resource planning (ERP) package that’s right for your business can be difficult and time consuming. Finding a software…

Taking Control of Your Business: Growing Profitably in the Professional Services Market
SAP

How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely…

5 Steps to Per-person, Per-project Profitability
Journyx

The most effective project managers know that accounting for the effort, cost, and profitability of each person or project is the best way to…

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