7 Steps to a Successful IP Telephony Implementation
ShoreTel, Inc.

Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service…

The 6 Steps to a Successful Enterprise System Implementation
Consona/Relevant Business Systems

The process of implementing a new enterprise solution is incredibly complex. This process can send your organization down a long road of…

Voice over IP Manageability
ShoreTel, Inc.

The average personal computer (PC) costs an enterprise $10,000 (USD) per year to own and maintain—five times the purchase price of the hardware…

Server Consolidation through Utility Computing
Egenera

Server consolidation is a hot topic. As a supplier of enterprise-class servers, Egenera has participated in many consolidation projects, with…

The Impact of IT Service on Business Process Management
Proxima Technology

There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM…

Information and SOA—Gaining Greater Insights through Master Data Management
Quocirca Ltd

Information management, which includes both data and content management, is an essential element of service-oriented architecture (SOA). Taking…

Flexible Solutions with Microsoft Dynamics AX Application Object Server Technology
Microsoft

The client/server trend in multi-tiered computing has been made possible because of reductions in the cost of hardware and software components,…

Streamlining the Supply Chain
Infosys Technologies

Unlike most other business, transmission and distribution companies do not have the flexibility to adjust their prices independently based on…

Find White Papers Quickly and Easily!