White papers related to "IP Telephony"
Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn?t make it easy to figure out the ROI?because the benefits of IP private branch exchange (PBX) aren?t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.
Related to IP Telephony: Communications Carrier, Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), IT Infrastructure, Telecommunications Expense Management, Telephony, Wireless Application Protocol (WAP), Focus Research
Enterprise internet protocol (IP) telephony has proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more attractive. Learn five effective ways to reduce expenses for paid calls; four valid tips to decrease costs for IP telephony network ownership and administration; and a unique solution that combines call-accounting and IP telephony network administration features to cover all the ways of telecom costs reduction.
Related to IP Telephony: Call Center, Network Management, BCS-IT
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Related to IP Telephony: IP Telephony/Voice over IP (VoIP), Telephony, VPN, Extranet, and Intranet, ShoreTel, Inc., Accommodation and Food Services, Administrative and Support and Waste Management and Remediation Services, Agriculture, Forestry, Fishing, and Hunting, Arts, Entertainment, and Recreation, Construction, Educational Services, Finance and Insurance, Health Care and Social Assistance, Information, Management of Companies and Enterprises, Manufacturing, Mining, Other Services (except Public Administration), Professional, Scientific, and Technical Services, Public Administration, Real Estate and Rental and Leasing, Retail Trade, Transportation and Warehousing, Utilities, Wholesale Trade
When deploying any new system, preparation is key?and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.
Related to IP Telephony: Access Control, Asset Management, Automatic Call Distribution (ACD), Communications, Infrastructure, and Transportation Planning, Data Management and Analysis, Development, E-commerce, Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), IT Asset Management (ITAM), IT Infrastructure, IT Monitoring and Management, Mobile, Mobile Commerce, Mobile Computing, Mobile Security, Network, Network Management, Network Protocol, Networking, Practices and Business Issues, Technology Tools and Methods, Telephony, Tracking, VPN, Extranet, and Intranet, Wireless Application Protocol (WAP), PROGNOSIS, Finance and Insurance, Information, Manufacturing, Professional, Scientific, and Technical Services, Retail Trade
Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options?prior to deployment.
Related to IP Telephony: Automatic Call Distribution (ACD), Business Intelligence (BI), IP Telephony/Voice over IP (VoIP), Network Management, ROI Tool, Telephony, Wireless Application Protocol (WAP), PROGNOSIS, Finance and Insurance, Information, Manufacturing
We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet protocol (VoIP) has been, in some cases, justified. However, for VoIP the question now is not whether reliability can be achieved, but rather how much reliability you can expect from the options available to you.
Related to IP Telephony: IP Telephony/Voice over IP (VoIP), Telephony, ShoreTel, Inc., Information, Professional, Scientific, and Technical Services
Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs).
Related to IP Telephony: IP Telephony/Voice over IP (VoIP), IT Infrastructure, Server, Telephony, Alliance Systems, Internet Publishing and Broadcasting, Management of Companies and Enterprises
You need a new Internet protocol (IP) phone system?but you?re not quite sure which features and functions would best meet your business operation?s needs. It?s important to know if you?re better off migrating to a hybrid IP PBX system or to a pure IP system. Answer this question and 10 others so you can be prepared to talk with resellers and vendors about IP phones for your voice-over-Internet protocol (VoIP) system.
Related to IP Telephony: Communications Management, IP Telephony/Voice over IP (VoIP), Telecommunications Expense Management, Telephony, VoIP-News, Telecommunications
Enterprises looking to understand their Internet provider (IP) telephony implementation costs must go beyond simple analyses of return on investment. A total cost of ownership (TCO) analysis is required to help drive the bigger picture, as it considers both tactical and strategic goals, including management of the overall IT budget (annual operational and capital expenditures), risk assessment, and strategic objectives.
Related to IP Telephony: IP Telephony/Voice over IP (VoIP), IT Infrastructure, Total Cost Analysis (TCO), Nortel Networks, Internet Publishing and Broadcasting, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
How you decide to deploy and implement new Internet provider (IP) telephony infrastructure, as well as new applications or services to end users, will vary greatly based on the scope of the project and the degree of complexity involved. However, whether you are deploying to small remote offices or to large core sites, it is vital to establish standardized procedures.
Related to IP Telephony: IP Telephony/Voice over IP (VoIP), IT Infrastructure, Nortel Networks, Internet Publishing and Broadcasting, Professional, Scientific, and Technical Services
You?ve determined the business rationale for embracing Internet protocol (IP) telephony as a strategy. Now it?s worth investing time in the project definition phase, since this will result in a clear statement of requirements that are in line with your objectives. However, how you define the project will depend on the needs of your business and your plans for convergence.
Related to IP Telephony: IP Telephony/Voice over IP (VoIP), Telephony, Nortel Networks, Internet Publishing and Broadcasting
Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.
Related to IP Telephony: Communications Management, Communications, Infrastructure, and Transportation Planning, IP Telephony/Voice over IP (VoIP), Network Management, Practices and Business Issues, Telephony, Wireless Application Protocol (WAP), AVST, Telecommunications
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.
Related to IP Telephony: Automatic Call Distribution (ACD), Business-to-Business Web Sales, Business-to-Consumer Web Sales, Communications Management, Communications, Infrastructure, and Transportation Planning, E-commerce, Interactive Voice Response System (IVR), Internet Access, Internet Monitoring, IP Telephony/Voice over IP (VoIP), IT Asset Management (ITAM), IT Infrastructure, IT Monitoring and Management, Mobile Commerce, Mobile Computing, Mobile Security, Network Protocol, Remote Access, Remote Administration, Security, Telecommunications Expense Management, Telephony, Tracking, Wireless Application Protocol (WAP), PROGNOSIS, Finance and Insurance, Information, Professional, Scientific, and Technical Services, Retail Trade
Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what?s available, what they?ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that.
Related to IP Telephony: IP Telephony/Voice over IP (VoIP), Telephony, VPN, Extranet, and Intranet, Web and Video Conferencing, Focus Research
Hosted voice over Internet protocol (VoIP) services are proliferating, and small to medium businesses (SMBs) now have a better range of choices for IP telephony. But making decisions around hosted services is different than for premise-based systems. This SMB Phone Systems Comparison Guide has been developed to help you survey the field and narrow down the best choices for the specific needs of your business.
Related to IP Telephony: IP Telephony/Voice over IP (VoIP), Focus Research, Industry Independent