White papers related to "Focus Research"
For a midsized company, finding the right enterprise resource planning (ERP) system is a tall order?but that?s not always a bad thing. Now, big-name vendors are aiming their solutions at small and midsized companies. With a little savvy, you can make this new market dynamic work to your advantage. Leverage the new realities of mid-market ERP by bearing in mind 10 strategies when shopping for an ERP solution. Learn more.
Related to Focus Research: Decision Making, Enterprise Resource Planning (ERP), Software Selection, Focus Research
Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what?s available, what they?ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that.
Related to Focus Research: IP Telephony/Voice over IP (VoIP), Telephony, VPN, Extranet, and Intranet, Web and Video Conferencing, Focus Research
Hosted voice over Internet protocol (VoIP) services are proliferating, and small to medium businesses (SMBs) now have a better range of choices for IP telephony. But making decisions around hosted services is different than for premise-based systems. This SMB Phone Systems Comparison Guide has been developed to help you survey the field and narrow down the best choices for the specific needs of your business.
Related to Focus Research: IP Telephony/Voice over IP (VoIP), Focus Research, Industry Independent
As businesses adopt enterprise resource planning (ERP) systems to give their departments accurate and accessible shared data, human resources (HR) isn?t being left out of the loop. In fact, most major ERP vendors now offer their customers HR modules that help automate an array of tasks while generating crucial data for enterprise planning and optimization. Get Focus Research?s take on the top 5 HR modules for ERP systems.
Related to Focus Research: Enterprise Resource Planning (ERP), Human Resources, Focus Research
For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.
Related to Focus Research: Application Service Provider, Hosting Services, IT Infrastructure, Outsourcing, Practices and Business Issues, Software as a Service (SaaS), Focus Research
When the term ?enterprise resource planning? (ERP) was introduced, it applied primarily to the planning and management of resources needed to manufacture goods. Today, however, most business decision makers realize that their enterprises rely upon resources, and that planning is essential to optimize how those resources are acquired, allocated, and used. Learn how the definition of ERP has evolved, and what it means today.
Related to Focus Research: Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Software as a Service (SaaS), Focus Research
Business intelligence (BI) efforts can only result in a truly intelligent, agile business if they are driven by business goals?comprehensively deployed and adopted; and managed in ways that produce meaningful, measurable and credible results. Discover five BI trends to watch out for in 2010, and learn how to develop an approach to BI that?s effective, and tailored to your organization?s unique needs and goals.
Related to Focus Research: Business Intelligence (BI), Customer Relationship Management (CRM), Software as a Service (SaaS), Focus Research
If you are a small to medium business (SMB) looking to purchase a business phone system, you?ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.
Related to Focus Research: Communications Carrier, Installation (Support and Pre-installation), IP Telephony/Voice over IP (VoIP), Telecommunications Expense Management, Telephony, Wireless Application Protocol (WAP), Focus Research
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer?s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.
Related to Focus Research: Automatic Call Distribution (ACD), Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), Telephony, Focus Research
Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn?t make it easy to figure out the ROI?because the benefits of IP private branch exchange (PBX) aren?t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.
Related to Focus Research: Communications Carrier, Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), IT Infrastructure, Telecommunications Expense Management, Telephony, Wireless Application Protocol (WAP), Focus Research
For all but the smallest companies, an enterprise resource planning (ERP) system promises big gains, by helping to grow revenue, increase productivity, improve efficiency, and manage costs. Right now, ERP for the midmarket is a hot topic. More and more midsized companies are replacing outdated ERP software or are jumping into ERP technology for the first time. Find out about what midmarket ERP buyers need to know.
Related to Focus Research: Business Process Management, Enterprise Resource Planning (ERP), Human Capital Management (HCM), Lean/Flow Manufacturing, Project and Process Management, Supplier Relationship Management (SRM), Supply Chain Management (SCM), Focus Research
The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and choosing the best vendor for you are critical to a successful ERP implementation. As a decision maker, you need to quickly identify your ERP requirements, effectively communicate these needs to vendors, and successfully compare various product alternatives. Learn how.
Related to Focus Research: Business Process Automation, Decision Making, Decision Making Considerations, Enterprise Resource Planning (ERP), Installation (Support and Pre-installation), Management Practices, Project and Process Management, Requirements Analysis and Definition, Software Selection, Focus Research
No matter how effective your sales staff is, there?s always room to boost efficiency and increase sales. But how you go about doing so may be a point of contention. Sales force automation (SFA) solutions come in many flavors, but they don?t all offer the comprehensive SFA functionality you need. Find out how to avoid the pitfalls of choosing SFA software, and get help matching your needs with the right solution for you.
Related to Focus Research: Channel Management, Contact Management (CM), Customer Relationship Management (CRM), Decision Making, Field Sales, Hosting Services, Sales Force Automation (SFA), Software Selection, Focus Research