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Vtrenz

"Vtrenz, the leading provider of on-demand marketing automation solutions, empowers organizations of all sizes to generate demand for their products and services, close more sales, and measure the impact of their marketing activities. Vtrenz' integrated marketing automation platform, iMarketing Automation, allows marketers to create, execute, and automate multi-channel marketing campaigns, score and route qualified leads to sales professionals and analyze marketing results through robust campaign analytics. Experience full closed-loop marketing when you integrate your CRM System with Silverpop's Engage B2B solution "
Source : VTrenz

Resources Related to Customer relationship management (CRM):

Precision Marketing: Strengthening the Value of CRM

Customer relationship management (CRM) is also known as : Customer Intelligence, Customer Service , Consumer Relationship System, Business Intelligence, Client Relationship Management, Enterprise Relationship Management, Consumer Relationship System, Employee Experience Management, Customer Experience, Customer Experience Management, Service System, Relationship Management, Customer Experience Solutions, Services Management, Customer Relationship Management Strategy,

Organizations of all sizes and across all industries have one thing in common "a deluge of prospect and customer data idling somewhere in the organization waiting to be monetized.

Most likely the similarities end there. The accuracy, depth, and accessibility of data are as varied as the products and services offered by B2B organizations. The use of this data is what separates successful organizations from those who go bankrupt. A large percentage of organizations deploy a customer relationship management (CRM) system to manage sales processes and gain customer insight, but all too often rely exclusively on the same sales force automation technology to build a relationship with potential prospects and customers. As a result, unrealized revenue opportunities continue to simmer right within the CRM system until these prospects find a competitor to meet their needs.

Leading organizations are proof that marketing automation tools and applications are vital to success. In the "Precision Marketing Benchmark Report"1, the Aberdeen Group found that top performers invest in precision marketing tools and services at greater levels in order to understand and influence the purchasing decisions of customers as well as to optimize their investments. In return, they enjoy higher return on investments in key performance metrics.

What Is Precision Marketing?

Precision marketing is a strategy deployed by organizations using an integrated on-demand marketing automation solution which generates demand, drives qualified leads, and optimizes customer profitability. Precision marketing enables organizations to gain a competitive advantage and increase market share by delivering relevant information to the right market segment, via multiple marketing channels, at a time when it will have the greatest impact on the buyer's purchase decision.

Precision marketing requires:

  • Highly relevant, segmented marketing campaigns based on prospect and customer attributes, behaviors, and interests
  • Automated real-time and strategically timed touch points throughout the life of the relationship
  • Multi-channel marketing communications combining online and offline interactions
  • Closed-loop marketing and sales processes, including integration between marketing and CRM systems
  • Use of campaign reporting and analysis to optimize the return on marketing investment

How Does My Organization Benefit From Precision Marketing?

Precision marketing helps infuse organizations with the prospect and customer intelligence needed to increase response rates and accelerate sales opportunities. Additional benefits include improved customer retention rates, increased revenue from cross-sell/upsell campaigns, and enhanced levels of customer satisfaction.

How Does Precision Marketing Strengthen My Crm Investment?

CRM tools are a necessity for managing a one-to-one relationship with prospects and customers. But today, with short attention spans and immediate needs, marketing teams are required to take a more active role throughout the entirety of the sales cycle. Using marketing automation technology, marketers have the capability to nurture leads until they become qualified, allowing sales to focus on prospects ready to purchase. By automating precision marketing activities including dynamic lead routing, there is no time lag between qualification and follow-up, which is fully optimized when there is integration between CRM and marketing automation systems.

What Tools Do I Need To Execute Precision Marketing?

Marketing automation technology is an integral component of precision marketing. In fact, 66% of leading organizations are planning to invest in this type of solution.1 While several marketing automation tools are available, there are five requirements of a best-in-class marketing automation application:

  • Centralized Marketing Database " aggregating data with the ability to integrate with CRM systems
  • Rules-Based Marketing Engine " driving subsequent communications based on previous interactions
  • Lead Scoring with Dynamic Routing " automatically delivering qualified leads to the appropriate sales professional
  • Integrated Marketing Toolset " managing email, direct mail, web tracking, telesales and surveys with one tool
  • Marketing and Sales Reporting " measuring the progress of leads, ROI and effectiveness of the marketing mix

How Do I Learn More About Precision Marketing?

For more information on Precision Marketing, attend a webinar featuring Leslie Ament, Senior Analyst of the Aberdeen Group, and download a free copy of the "Precision Marketing Benchmark Report." Register today: http://results.vtrenz.com/PrecisionMarketing

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