Uncomplicating Unified Communications for SMBs
Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC is too expensive, too difficult to set up and maintain—or, worse, they are simply baffled by UC and its benefits. This white paper demystifies UC so that SMBs can gain a competitive advantage and differentiate themselves in a marketplace once dominated by large enterprises.
The Changing Role of the CIO
No department within an organization has undergone such a profound change as that of IT. The platforms used to deliver IT products and services, the tools of the trade and skillsets required to do the job have changed. On top of all that, the IT function is now being integrated into the company’s other operations and is expected to operate as a business within a business. Overseeing this sea change is the CIO. This paper examines how the role of the CIO has been evolving to meet today’s new world of IT.
Reduce the Risk of Network and Application Performance Issues
More than ever before, the IT network is a strategic asset to a business, and any downtime or degradation in network or application performance can directly impact an organization’s bottom line. This white paper looks at a methodology for solving network and application performance issues and outlines a new approach to getting to their root causes more quickly.
How Application-aware Networks Make the Impossible Possible
Network traffic patterns have dramatically changed from predictable point-to-point transaction-oriented activities to bandwidth-hungry, always-on, many-to-many interactions. A coordinated approach across multiple datacenters and remote locations with actionable metrics is the only way to ensure that the network team will be a trusted partner in the new intelligent economy. Download this report to learn more.
E-Policy Best Practices
This business guide by ePolicy Institute and EdgeWave Inc. provides best-practices guidelines for developing and implementing effective workplace e-policies, and in the process, creating clean, compliant, safe and secure electronic communications that are less likely to trigger a workplace lawsuit, regulatory investigation, security breach, or other electronic disaster.
A Guide to Transactional Email
It’s well known that transactional email is used to send out shipping notices or password resets, but did you know that due to its high click-through rates, it can be a great way to communicate with your customers? With this guide, find out what you might be missing in your transactional emails.