This report is based on data collected from more than 600 LMS software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application. Read this report to see what TEC data reveals about what your peers are looking for in LMS solutions, including the most common LMS requirements for customization and integration, functionalities, and sever and database platforms.
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Companies aiming to stay ahead of the competition are carefully choosing technology solutions to improve their business processes—and this also holds true for their human resources. But before you fall victim to a ‘Franken-suite’ built upon layers of acquired systems, read this paper to know how a 100 percent organic, integrated talent and learning management solution will best support your employee and technical needs.
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Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case reaching out to your external audiences including customers, partners, channel or distributor networks, independent agents, suppliers, franchises/franchisees, association members, contractors, or volunteers.
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Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions has prompted many such organizations to implement training management and qualification management programs to both employees and associated clinical research sites and physicians. Read this paper for four guiding rules for structuring an eClinical training solution.
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A Quality and Compliance Training Road Map for Emerging FDA-Regulated Companies
Emerging life science companies face the same compliance and regulatory pressures as larger ones. Companies that outsource sales and operational functions need to disseminate training on key policies, procedures, and regulations to a wide audience—without the benefit of a dedicated training team. These companies demand solutions that automate the quality training effort without compromising the entire quality program.
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Many FDA-regulated companies need to assess how their personnel demonstrate competency for assigned functions. This paper explores how an automated competency assessment can be embedded into the process training, so that follow-up actions, such as the assignment of additional training or initiating a remedial mentoring program, happen automatically. This leads to more precise training and more accurate, audit-ready records.
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Today’s volatile economic climate has many regulated companies thinking differently about cost containment within all operations, particularly through training management. Here we outline 10 value drivers that affect ROI for employee training management among regulated companies, and how they can be achieved through cloud-based training management. See how learning systems delivered through the cloud can increase your ROI.
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Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have focused on firms’ failure to properly use SOPs. This paper reviews best practices for the life science industry for training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments.
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There is strong evidence to suggest that classroom management is the most pressing challenge in US schools today. Many of the education problems we see appearing on the front pages of newspapers and magazines can be traced directly back to it. This report explores this growing issue and the developments that are driving it. It pinpoints diverse classrooms, the rise of the so-called “digital native,” and unprecedented, rapid shifts in culture as three of the principal problems that are making it difficult for educators to properly manage the contemporary classroom.
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Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social technologies enable providers and users to navigate what is now called the “seven Cs”: content, consumption, contribution, conversation, collaboration, connections, and control, while remaining meaningful to the workflow of the business.
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Offshoring is well-entrenched in most global corporations today and has in fact become a necessary means of supporting business growth. And as companies familiar with offshoring will agree, integrating diverse cultures and geographies is essential. If unaddressed, it can lead to lack of trust, low morale, and loss of productivity. More often than not, these outcomes are mistaken for issues with governance, delivery or project reducing chances of success. What is required is a training program tailored to the design, delivery, content, outcomes, and cultural organization of your enterprise. Download this white paper to learn more now.
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The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Higher education institutions are turning to software to help them deal with financial, organizational, and regulatory change. TEC surveyed higher education professionals to find out whether their software systems were able to address their most pressing challenges. We also assessed a vendor that emphasizes the change management capabilities of its software—UNIT4—to determine how well it supports change management challenges. Download this report for full results and analysis.
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Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Successful goal alignment, as part of a unified approach to talent development, can help your company significantly enhance its competitive edge by accelerating time-to-market and increasing business agility—so you can react faster to threats and seize opportunities in new markets. In this white paper, you’ll learn six critical tips for achieving and maintaining alignment between your employees and your business goals.
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Companies spend millions each year conducting mandatory training. Whether triggered by an audit, the risk of non-compliance, bad PR, or internal training requirements, achieving compliance can be difficult and costly. One of the biggest challenges that organizations face today is reducing costs from fines
and lawsuits. Download this white paper to find out how a learning management compliance solution can help manage your compliance requirements.
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Mobile learning is extending the reach of how organizations deliver training, and providing the benefits of e-learning to users who were previously "out of reach." By expanding the access of e-learning, mobile learning enables organizations to provide knowledge and training to employees, partners, and customers in new ways. This field guide explores five critical steps to ensure that you get the most out of your mobile learning investment.
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While e-learning content creation used to be a very expensive and complicated endeavor, new rapid development tools are making the process much simpler and less costly. How? Essentially, these new tools provide easy-to-use templates that allow you to create content without programming skills or a high level of technical knowledge. Learn more. Download this white paper now.
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In this white paper, you’ll learn the ten most important things to consider before you embark on organizational alignment project, how to position HR in the process and what role HR professionals should play and best practices for avoiding common pitfalls, such as planning a multi-tiered rollout to help goals work their way down an organization.
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The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Tenaris, an organization operating in the steel and energy industries, faced a number of business challenges, including managing the complete spectrum of training from e-learning to classroom and integrating informal and formal learning methodologies. The company chose SumTotal Learning Management as a platform for training initiatives and to administer a variety of learning activities for both internal and external audiences.
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Pfizer needed a standards-based learning management system to accommodate legacy content developed in-house and content from third-party providers. Using the SumTotal Learning Management, Pfizer Sales Training developed a Web-based blended learning program incorporating content from a variety of sources. Download the case study to see all the results, including an increase in market share for one physicians’ product by 900%.
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Pacific Life needed to bring enterprise-wide learning technology into the company to ensure the success of compliance training. So it implemented a strategic compliance training initiative powered by SumTotal Learning Management to deliver critical online training and to streamline learning management across the enterprise. Find out the results of this initiative, including a shortened compliance training cycle by 82%.
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Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent learning program across all 20 geographical locations. Murray Metals Group chose SumTotal® Learning Management to act as a central learning management resource, thereby successfully establishing a learning and development capability within the organization. See how.
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MultiCare Health System was overspending on core education processes, and employees and managers were increasingly reporting that education services were difficult to navigate and not aiding them in their work. SumTotal’s Learning Management enabled a substantial transformation for MultiCare: from a virtually nonexistent system to a robust learning management solution that supports the entire enterprise. Read the case study.
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To better manage its rapidly growing and diverse employee base, Medica required an advanced performance management process that would link employee goals to the organization and corporate mission. Medica selected SumTotal’s integrated talent management platform to automate its performance management and goal setting processes. Find out how Medica realized a significant boost in efficiencies after just one review cycle.
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When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized it would need a new content authoring solution to continue meeting its training objectives. The company chose SumTotal ToolBook authoring software to create media-rich online courses integrated with SumTotal Learning Management to deliver training and track results.
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To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job Services Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other benefits.
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Having experienced rapid growth, HDFC Standard Life (HDFCSL) needed to scale up learning and development to accommodate the rush of new hires and reach all employees. HDFCSL launched a companywide learning management program based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of blended online and instructor-based training, raising employee participation to 100% within 5 months.
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Cegos, Europe’s largest learning and development company, decided to focus on blended learning, a flexible approach that combines traditional face-to-face teaching methods with online training techniques. So Cegos installed the SumTotal Learning Management complemented by authoring tools, skills management modules, and solutions specifically designed for training course administration—and transformed its business model.
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The South African retail bank Capitec needed to comply with new legislation on lending policies and track learning activities across bank branches, etc. So, Capitec, with SumTotal® partner LR Learning Solutions, launched a companywide talent management program dubbed “e-village” based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of online learning. Read about the benefits.
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Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read the case study.
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When Amway needed to provide training to over 4 million distributors worldwide, improve sales readiness and retention of new distributors, and manage learning across regions with different regulatory issues, it deployed SumTotal Learning Management, in three separate on-premise installations. See how this e-learning rollout to over 1.8 million people in 2 years helped Amway grow penetration to new distributors by 30%.
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When American Management Association (AMA) needed to migrate instructor content into virtual format; incorporate video, diagnostic instruments, polls, and evaluations; and build a curriculum that would drive the customer’s experience, it turned to SumTotal Learning. AMA deployed SumTotal Learning to manage the virtual classroom experience for individuals and corporate customers, creating a live online experience. See how!
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Freight costs can represent a significant component of your supply chain—often around 5-7 percent of sales for manufacturing, retail, and wholesale/distribution companies. For many firms, this responsibility is not managed as well as it could be. This white paper shares 10 best practices in transportation management, with valuable insights from industry professionals.
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In successful organizations today, putting the “horse before the cart” means performance must drive development goals and learning priorities—not the other way around or one without the other. Learning management should be less about coordinating resources and serving up just-in-time courses, and more about how worker development is intrinsically a part of a larger organizational development process to impact the bottom-line.
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Empirical research has revealed that improving human resources (HR) process, technology, and data integration to eliminate silos and facilitate cross-functional reporting affords significant business benefits. Based on SumTotal’s global survey data, this white paper dives into the top five HR process integrations that provide organizations with the most business value. Find out what they are.
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Building on the limitations of traditional learning management systems—e.g., in federating information to external reps, SumTotal’s Extended Enterprise solution can bring about the efficient delivery of knowledge for the strategic purpose of transforming business performance. See how this platform can help specific verticals, such as financial services/insurance, promote and sell their products to external audiences.
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Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority for leading companies. See how organizations that embrace employee engagement, supported by a single, integrated talent management software platform, are reaping the rewards in terms of improved business performance and ultimately increasing their shareholder value.
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This white paper presents an overview of IFS Applications for asset management of nuclear power plants, including corrective, preventive, and condition-based maintenance functionality for safe work management in a hazardous environment. Also included are asset lifecycle management tools to track changes to the assets that affect operational limits and conditions (OLCs).
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Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses. This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products to external audiences. Know the value of the Extended Enterprise solution in financial services, insurance, government, retail, manufacturing, healthcare, and associations.
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To effectively transform succession planning from a manual, paper-based process to one that is systematic and technology-enabled, CEOs must focus on laying a solid foundation supported by strong executive leadership. Read this CEO guide to get five key tips to jump-start your succession planning efforts to better manage risk and ensure business continuity and to know how a strong succession strategy can impact your company.
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The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.
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Integration is the new currency of HR. Based on SumTotal's global survey data, this whitepaper dives into the top five HR process integrations that provide organizations with the most business value: better internal talent mobility, decreased voluntary turnover, better workforce alignment to overall business strategy, improved workforce productivity, and faster on-boarding (time-to-productivity).
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Learning management systems (LMS) manage all aspects of education by automating and managing the administration, management, delivery, and end user experience of blended learning programs. This field guide will explore five critical steps to ensure that you get the most out of your learning management investments.
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Automating employee development based on performance objectives with integrated talent management technology. Organizations are turning to talent management suites to link strategic functions such as goal alignment, performance management, competencies, compensation, development, and succession planning.
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Leveraging integrated human capital processes to optimize organizational success. Having a complete view of the entire employee lifecycle—enabled with a centralized, integrated HCM platform—provides executives the information and the tools they need to ensure that they have the most efficient teams in place to achieve success.
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Automating employee development based on performance objectives with integrated talent management technology.
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With 17,000 employees in plants worldwide, LyondellBasell Industries is one of the world’s largest polymers, petrochemicals, and fuels companies. To develop and retain talent, the company standardized its learning and development processes for employees. Learn how LyondellBasel implemented its new learning solution in more than 25 manufacturing sites throughout the United States, Netherlands, and France.
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Many organizations don’t understand how learning management can make the difference between an efficient tactical process and true strategic human resources (HR). This paper discusses five areas of talent management, demonstrates how the absence of a learning component can hold an organization back, and shows how an organization can benefit from integrating learning management into its talent management processes.
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Organizations that want to be ready for the economic recovery should learn from the experience of forward-thinking companies and create strategies to encourage retention and engagement, increase productivity, and drive revenue. Learn how talent pooling, career pathing, learning, social collaboration, and extended enterprise technology are effective talent management strategies that can benefit you through the recovery.
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To ensure that corps members enter the classroom equipped with the knowledge, skills, and mind-sets needed to become highly effective teachers and lead their students to significant academic gains Teach For America needed a learning management system (LMS). Learn how the organization’s new system helped facilitate pre-service training, reduce time-to-proficiency for new corps members, and deliver rich media content.
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Save the Children needed to build a leadership team and an engaged workforce with the right competencies. They decided on an integrated approach to talent management that included competency modeling, performance management, learning management, and succession planning solutions. Learn how it allowed the organization to develop a leadership pipeline, enhance skills, and create a more engaged workforce.
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Advantage Sales & Marketing (ASM) didn’t become a national company until six years ago. Before then, it was a group of 26 regional brokers with the challenge of getting separate businesses to act like one company. Learn how ASM found a comprehensive and efficient learning and talent management solution that fostered collaboration among its distributed workforce and unified several areas of human resources (HR).
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How can a company ensure that users are taking the “right” course if they do not identify and understand their strategy for content delivery? Can content be hastily rounded up and integrated with the organization's learning management system (LMS)? On the surface, this appears to handle the situation, but this is far from the case. Find out why content-as-a-service is a superior solution for effective online training.
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Yahoo! needed to find a learning management system (LMS) that could keep up with the pace of change and the challenge of serving 16,000 employees around the globe. Learn how the company established a single LMS that serves its US locations—as well as those in Asia and the United Kingdom (UK)—and how the new system reduced deployment time for custom content, and tied learning to specific business metrics.
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In 2004, the U.S. Department of Agriculture (USDA) was using seven separate systems to manage training for nearly 140,000 employees worldwide. Learn how the department decreased training costs by implementing a single learning management system (LMS) for all USDA training—including mandatory, mission specific ,and discretionary training, and additional training for USDA’s 29 agencies and staff offices.
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Royal Bank of Canada (RBC) is Canada’s largest bank and one of North America’s leading diversified financial services companies. To deliver regulatory-based courses and learning through a global, cost-effective channel, RBC replaced its homegrown learning management system (LMS) with a cost-effective, enterprise-wide solution, and consolidated its LMS for streamlined operations. Find out how they did it.
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Based in Canton, Ohio (US), Diebold provides automatic teller machines (ATMs), security systems, and integrated self-service solutions for the financial and retail industries. To accelerate technician training and assure regulatory compliance, Diebold integrated a learning management system (LMS) within its Oracle environment. Learn how Diebold’s solution reduced technicians’ speed-to-competency from 18 months to just 4.
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Ahold—an international group of supermarkets and food service operators based in the US and Europe—needed a way to provide compliance training, and ensure that general employee training could be done within set timelines. Learn how the company implemented a learning management system (LMS) that could ensure timely compliance and general employee training, and support the company’s changing business needs.
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To lower the high cost of continuous updates as well as improve customer service and better support sales staff productivity, TRI-WEST needed to replace its static Web site with a portal solution that would serve both internal users and customers. Learn how the company worked with its chosen vendor and integration partner to build a portal solution that serves the public as well as customers and employees.
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Portals are becoming integral to innovation for many organizations. From content aggregation portals to sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline processes, enable new delivery models, and provide IT with a powerful platform for application development. Get a total cost of ownership (TCO) comparison of different portal solutions.
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Realizing that they need to serve external audiences, an increasing number of companies are interested in using learning to drive revenue and help customers and partners understand their learning options and find what they want. Discover technologies that can help you deliver training, certification programs, and knowledge assets to your company’s networks of partners, suppliers, resellers, distributors, and customers.
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As software-as-a-service (SaaS) spreads rapidly as a business model among independent software vendors (ISVs), the importance of SaaS configurability has come to the fore. With increasingly competitive deployments, the ability of individual tenants to configure their own options, business processes, and data structures will become the key differentiator among otherwise similar offerings—and will often prove critical to
the success or failure of a SaaS deployment. Discover the variety of configurable options, typical technical challenges, and common approaches for optimizing SaaS configurability.
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Stand-alone learning management systems (LMS) often lack scalability, reliability, and secure access—and the interfaces to offer these features. But new development strategies, standards, and tools can move LMS into the “next generation.” If you’re an independent software vendor (ISV), an engineer of educational software products, or the chief learning officer of a corporate university, this info will interest you.
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The TrainingPartner learning management system (LMS) helps New Horizons Computer Learning Centers keep its glocal edge by providing back office operations support.
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When Lockheed Martin sells technology such as aircraft to its customers, it also provides training systems for both pilots and maintenance personnel. The training system must handle student and instructor registration, and training records and certifications—with scheduling for students and resources. Find out about the learning management system with simulator training functionality that the company chose.
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KLA-Tencor Corporation, leading supplier to the microelectronics industry, provides an employee training program that focuses on grooming its personnel to be the most competent in the industry with the ability to optimize the performance of its systems. To accommodate the company’s training program—with personalized, classroom computer-based training—KLA-Tencor adopted an enterprise learning management system (LMS).
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The school of business at one of Canada’s largest universities realized its old system for online registration, customer relationship management (CRM), and e-mail lacked needed functionality. The school wanted better reporting capabilities, automated waitlist maintenance, the ability to locate and change multiple profiles, and more. The learning management system (LMS) finally chosen allows easy modifications. Learn more.
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Consultant Paul Mitnick chose the Training Partner learning management system (LMS) to help a real estate firm consolidate its learning management program. In addition to a breakdown of the steps involved in his LMS software selection process, you’ll also discover how the LMS implementation went—including the testing and timing involved in ensuring that all data was in the new LMS before it was accessed by users.
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Learning management systems (LMSs) have evolved over their short history in many ways. From the first classroom-based “training management systems” to today’s e-learning solutions, here’s a look at the future of learning technologies and current industry trends. Discover more about how performance management, informal learning, social media, and Web 2.0 are affecting the development of learning technologies.
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Standards can play an important part in enterprise learning, from the development of learning content to how it interacts with database management applications—specifically learning management systems (LMSs) and learning content management systems (LCMs). This document provides an overview of the standards that affect learning technologies and advice on how to work with vendors of standards-affected technologies.
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Companies dealing with industry or government regulations are often required to meet specific standards for system security, audit trails, and verification of electronic documents. With electronic data increasingly replacing printed documentation, new strategies are needed for dealing with regulatory compliance. Discover how these regulations can affect the use of learning management systems (LMSs) for employee training.
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“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee education and software customization. Increased knowledge and improved software usability eases employee frustration when systems don’t behave as expected. Confident employees can solve issues quickly without disrupting the rest of the workplace, saving time and money.
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For companies that seek to align their workforces with business objectives and turn human capital into a competitive advantage, learning and development will be a critical enabler. Best-in-class companies are more than twice as likely as laggard companies to have a learning and development strategy that’s integrated with overall strategy. Find out how you can avoid lagging and become more like the best-in-class companies.
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The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Many small to medium businesses (SMBs) do not have experience with software as a service (SaaS), but are looking to adopt SaaS solutions soon. According to studies, 2009 will be the tipping point, with a majority of companies aiming to adopt SaaS this year. But these companies must be cautious, as the old rules for on-premise software analysis and purchase don’t apply. Discover the new rigorous criteria you should use.
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Meridian Knowledge Solutions’ learning management system (LMS), Meridian Global LMS 2008.2, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 23-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors.
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Although students at the University of Nevada’s Reno campus were generally respectful of the campus’s computers and IT policies, entertainment or malicious software often appeared on computer hard drives. This made machines less stable or even disabled them entirely. To combat the problem of computer network security, UNR found a solution that enables automatic shutdown time and safer shared computer workstations.
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Oklahoma City University spent a significant amount of money putting the latest computer technology and software in its classrooms. But teachers noticed students weren’t always using these learning tools appropriately. After installing teacher management software, instructors have total control of classroom computers and no longer have to deal with classroom distractions, such as games and instant messaging. Learn more.
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Lewis and Clark Community College in Illinois (US) was having a number of technology problems in its classrooms, leading to student attention issues. After installing a new software solution, teachers can now share their screens with students, provide remote assistance to students from a central console, and monitor classroom screens to ensure students are on task. Find out more about this workstation management solution.
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Michigan Virtual University (MVU) was set up as a not-for-profit corporation to serve as a champion for online learning and a provider of cost-effective services and technology that support teaching and learning. MVU wanted to launch a more cost-effective version of its LearnPort that would allow teachers to get training anywhere with an Internet connection. Find out about the learning management system (LMS) MVU chose.
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Operating as a provider of dairy products to consumers and of agricultural services products to farmers and ranchers, Land O’Lakes had two challenges. One was to educate the people selling the agricultural services products so they would know what to recommend to farmers. The other was to retain those people. Learn how Land O’Lakes used a learning management solution as part of its expert seller strategy.
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Web 2.0 technologies are gaining greater acceptance in the workplace, as they promote intra- and inter-organizational collaboration and productivity. The marriage of these technologies with three-dimensional (3-D) virtual world technology will bring even greater opportunities. Find out how these technologies have potential not just for collaboration and productivity, but also for learning and innovation.
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Kaiser Permanente serves the health care needs of 8.2 million members across the US. To maintain high quality of service, Kaiser continually invests in training its employees at all levels of the organization. But its regionally based training programs were resulting in inconsistent training and massive duplication of effort. Find out about the learning management solution Kaiser installed and the subsequent benefits.
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Companies must strike a balance between maintaining centralized control of learning technology, programs, and budgets and providing the business units with appropriate levels of local control. Scotiabank has found a balance with a learning management solution that allows each training group to set its own priorities. Discover Scotiabank’s approach and how its federated training governance organization serves its needs.
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Cisco, a provider of networking solutions for the Internet, has more than 225 sales and support offices in 75 countries. Quickly and effectively integrating new employees from over 25 acquisitions was a headache without a single platform for its learning systems. Learn about the scalable, Web-based learning management system Cisco deployed, and how the solution even helped deliver a faster time to market for new products.
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Procter and Gamble has operations in over 70 countries and more than 100,000 employees worldwide. Due to the competitive global consumer products industry, P&G faced the challenge of quickly sharing new product information and building skills in key areas—on disparate learning management systems (LMSs). Read about the LMS the company implemented for a faster pace of global learning and time to market, and reduced costs.
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Continental Airlines, the world’s sixth-largest airline, has more than 3,100 daily flights throughout the Americas, Europe, and Asia. Having employees across the globe, the airline realized that training for regulatory compliance auditing and reporting is a key human capital management issue. Find out how a learning solution helped the airline use the right tools, processes, and training to achieve compliance.
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Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the implementation of such programs as simple as it seems?
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Walk the halls of any business, stand around any water cooler, and you’ll hear it. People are talking about last night’s TV show, what their families are up to, even what the weather will be. But wait, there’s something more. Hear it? They’re talking about work—projects and problems, ideas they have, solutions they’ve found. Welcome to the world of informal learning. Now find out how you can capture its business value.
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How people learn is now as important as what people learn. Organizations that appreciate new learning styles and provide their employees with Web 2.0 tools, such as wikis, blogs, video capturing and editing applications, and virtual worlds, have a greater chance of creating a successful learning process. The question is not whether you can benefit from informal learning initiatives, but how to implement them successfully.
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“Our most important asset.” This time-honored litany has now become the topic of hot debate in the corporate boardroom as well as the headlines of most business publications. As organizations look internally to achieve sustainable competitive advantage, human capital management (HCM) has taken on heightened strategic importance. But do you have what it takes? How are best-in-class organizations really leveraging HCM?
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Emerging technologies promise the possibility of big benefits. But real success comes only when a technology’s strengths outweigh its limitations. In the field of learning management, this often means user support must be among the solution’s strengths if it is to thrive. Discover how users have influenced today’s top five e-learning learning trends, and how you can use them to unlock your organization’s full potential.
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Cruise line Holland America is committed to developing employee skills and competencies, enhancing customer service and satisfaction, and proactively addressing regulatory compliance requirements. At any given time, thousands of the company’s employees are at sea—complicating training and records-keeping. Discover how the cruise line found in SumTotal a solution that increased the skills of a globally dispersed workforce.
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CourseUp!—a developer of computer-based training solutions for franchises—chose SumTotal to provide technology for delivering instruction on how to best launch and run a franchise. CourseUp! needs a platform that manages the transfer of information from corporations to their franchises, and software for developing online assessments and scenario-based training. Find out how SumTotal helps deliver cost-effective solutions.
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Managers of learning and talent already know a learning management system (LMS) can help companies cut costs or improve profits. But how do you show that return on investment (ROI) to others? Learn more about the benefits, as well as how to assess the ways an LMS can positively effect your business and to calculate an LMS’s real cost of ownership, whether as a software-as-a-service solution or a traditional purchase model.
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Consistency is a common challenge for partner and supplier managers across industries and around the world. How can companies instill common messaging, brand-identity, and quality practices across this extended enterprise? A learning management system (LMS), as part of a knowledge management strategy, can help bridge this gap. Find out how LMS can help you cut training costs and ensure partner compliance in ten steps.
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Ariba, Inc., with over 1,500 employees, makes software to help companies assess, capture, and reconcile spending. Post-merger, Ariba wanted to assess its staff’s strengths and weaknesses, and looked for a program to help measure competencies in sales and consulting. With SumTotal’s ResultsOnDemand platform as part of its Competency Development system, Ariba identified the top—and bottom—three competencies. Find out how.
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St. George Bank is Australia’s fifth largest bank, with over 8,500 employees. Along with teaching its channels about the bank’s products, St. George must ensure its partners comply with Australian financial regulations. To replace a cumbersome paper-based system used to train its distribution channels, the bank installed SumTotal learning management system (LMS). Find out how the bank benefited from the LMS solution.
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Royal LePage, a Canadian real estate franchiser, originally implemented a learning management system (LMS) that proved to be cumbersome and of little benefit to agents. By moving over to a SumTotal LMS solution, participation increased by 150 percent, with an expanded range of agent certification courses on offer. And, salespeople are ready for the field faster than before. Learn more about the benefits of LMS systems.
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Many companies don’t place a high enough value on the importance of learning and development. How can you convince the rest of your organization to get on board? You need to build a business case that involves more than a return on investment (ROI) document or static business plan. Find out ten steps that can help you address immediate problems, build alliances throughout the company, and make a successful business case.
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Companies spend millions each year conducting mandatory training for audits, the risk of noncompliance, internal training requirements, and a plethora of other reasons. Manual training processes increase a company’s risk of noncompliance—and can be redundant. Read the 10 steps that can help you develop an enterprise-wide compliance training strategy, to reduce the costs and the compliance risks of mandatory training.
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SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards.
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User training is a key aspect of the software implementation process. But it’s also the most overlooked, as companies often think more about software functionality than about how well their employees are adapting to using it. Don’t assume that your employees are too busy, or that software training costs too much. Find out how user software training can save you money and increase your return on investment (ROI).
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Rhodes College, with about 1,700 students and a large support staff, wanted to optimize use of campus facilities to address a community need for meeting rooms. A single resource calendar was needed to merge curriculum schedules with other meetings and events. Discover how a schedule managing solution helped the college organize meetings from various departments and offices—and reduce overhead with a self-service tool.
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Developing business acumen isn’t easy, but it is fundamental to business alignment. What does that mean exactly? It means understanding what it takes for a business to make money, and it involves the financial literacy of how strategies, decisions, and actions impact the bottom line. Through classroom-based training, your managers and employees can learn how these connections are made to the business. Find out more.
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There’s a war going on, and many companies are fighting it—and losing. It’s a war to attract and retain great talent. While projected economic growth is fueling demand, companies of all sizes are finding it difficult to get and keep skilled employees. What can be done to stop this talent crisis? Organizations must make talent management a top priority. Find out how this simple tactic can lead your organization to victory.
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Organizations today, in the face of increased global competition, need educated managers and employees who can solve problems, understand complex issues, and learn new skills quickly. This means that training organizations need to provide learning opportunities that effectively address these issues in ways that produce high retention rates. But if lectures don’t work, then what does? Enter discovery learning.
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As an international leader, the American Management Association (AMA) was focused on maximizing the advantages of instructor-led training, while minimizing its disadvantages. Before adding a blended learning offering to its core business, AMA needed to define its strategic targets, and turned to Eedo Knowledgeware for help. Since launching its blended learning offering, AMA has greatly increased value to its customers.
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Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility in its training approach. By moving to a blended learning content management system (LCMS), Lufthansa experienced a 65 percent savings on course development costs.
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In the past, training was seen as a preventive action or default activity. Then learning came into the forefront as a proactive initiative that was more strongly linked to enhancing performance. This radical change from training to learning has created a new awareness of measurement that chief executive officers (CEO) need to take note of. Discover the 7 key learning indicators that can get you started on the right path.
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Look at any office around the world and you’ll see how the workplace has changed dramatically in the last decade. Rapidly changing technology coupled with geographical dispersion has meant that organizations need to be more flexible than ever. Workers too have had to face this constant change and need to retool themselves to not only adapt, but survive. Discover how collaborative technology is becoming their saving grace.
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To understand the meaning and value of dynamic content, you must first look at the various approaches to e-learning. Traditional e-learning hard-bakes content into static material, causing updates to become a very lengthy process. Dynamic content strategies, however, delivered through evolving learning content management (LCM) technologies, provide efficient, error-free content revision. Find out how LCM can benefit you.
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Sant Joan de Déu Hospital is one of the most important hospitals in Spain, and specializes in pediatrics and women’s medicine. Because of its status, it needed to find a way to automate its internal processes and develop a corporate portal for patients and health professionals. Since deploying a business process management (BPM) solution, Sant Joan has increased accessibility and created autonomy within its departments.
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BECU, a credit union with more than 500,000 members, found its existing learning management system (LMS) was leading to employee frustration and not producing the needed training results. The company realized it needed a solution that would scale with the company’s rapid growth and provide functionality for employee performance management. Find out why the company chose Cornerstone’s OnDemand LMS to address its needs.
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Delivering full-service home care services to over 1.5 million people in the US was challenging enough for Apria Healthcare. Added to that was the need to meet government and industry regulations and maintain the highest standards of skills and knowledge. To overcome these challenges, Apria implemented a learning content management system (LCMS) that has helped the company deliver the rapid training it was looking for.
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Kadaster, a national mapping and cadaster agency, was looking for an improved method for training its staff of 2,600. The company realized that effective training would be critical to its success, so it turned to a blended e-learning solution that would allow easy interaction with its current systems. With over 1,200 staff already using the new system, Kadaster is well on its way to reaching its training objectives.
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Aon Corporation’s business is part of a highly regulated industry that maintains strict licensing requirements. With these constantly changing requirements, the company realized its outdated procedures and processes were no longer adequate and that a learning management system (LMS) was what it needed. The company turned to Cornerstone OnDemand for help, and since adopting LMS, Aon has achieved 100 percent compliance.
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The teachers at Bangor Township Schools in Michigan (US) wanted a way to monitor students’ computer screens to make sure computers were being used for classroom projects and not games or messaging. Insight, Faronics’ classroom management solution, allows teachers to monitor every screen and to send warnings to students who visit inappropriate web sites. Read about the other benefits these teachers gained with Insight.
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When crafting an e-mail marketing campaign, a few guidelines should be followed in order to maximize its effectiveness. Believe it or not, e-mail marketing is not only an art, but a science as well. Carefully balancing the needs of the audience, properly communicating your inspiring message, and using the right technology to manage the interaction are some of the key ingredients needed to make it a success.
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Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical publishing process and can end publication bottlenecks caused by launch delays due to poor process. A PDS solution allows for concurrent development of products and publications—keeping your engineering and publishing departments in sync.
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A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its franchisees. In spite of the risks involved, implementing the learning management system (LMS) was a success. Find out how the training program was rolled out in one month—and how the company is integrating the technology in other ways.
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You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to retain and transfer what they’ve learned with Web-based training (WBT) and computer-based training (CBT). And typically, with these methods, the time a worker spends being trained is reduced by about 40 percent. Learn more about how e-learning can benefit you.
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E-learning solutions can be effective ways of meeting training and knowledge management challenges. Online training delivers multiple benefits, including reduced employee turnover, increased productivity, actual cost savings, and return on investment (ROI). But there are a number of important selection criteria you need to know about before implementing an electronic learning management system (LMS).
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Educational institutions have plenty to manage without having to make up for the deficiencies of inadequate learning management systems (LMS). Information Mapping, Inc. decided to switch from its old system to SyberWorks Training Center Learning Management System. The result: more efficient scheduling, integrated data management, better tracking of registration and cancellation, and an increase in seminar attendance.
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Registry cleanup is inarguably an integral component of PC maintenance. However, many PC users may be wasting time and effort cleaning their registries more often than necessary, depending on the age of their computers, as well as how often software and other utilities are installed. In order to save time and get the most out of your PC, there are a number of myths about registry cleanup you ought to dispel.
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To play any popular online computer game, all a user needs is a computer and an Internet connection. But there’s a lot more going on behind the scenes than this gamer may realize. In order to interact in a shared virtual environment, the system the user connects to requires technology capable of creating, operating, and modifying persistent, distributed, three-dimensional virtual worlds.
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Virtual worlds are created for a range of purposes, including support for various industries and applications. These worlds require a distributed client-server architecture allowing applications to scale from a single-user application to a large-scale environment. However, if your developers are going to concentrate on the application of virtual environments, the hard technology problems need to be solved in advance.
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Many companies find that traditional sales training methods have fallen short. The competitive levels of today's business environment demand new educational methods that can deliver advantage quickly and cost effectively. But how to cut through the clutter? Book learning, seminars, and lectures alone are too static! E-learning and web-based training are often irrelevant—or just plain boring. What to do?
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The benefits of e-learning have been amply demonstrated and extensively documented. However, less attention has been paid to the business benefits of implementing learning management systems (LMS). The misconception is that LMS and e-learning are irrevocably linked. But that isn’t necessarily the case. In fact, an LMS can provide real benefits, in the broadest—and most critical—business sense.
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There continues to be a wide variety of different approaches to building a solid data management solution for your organization, and just as many consulting firms across the globe willing to help you build them. However, it’s imperative for each data management solution to specialize to the unique needs of your organization’s business users, across varying functional areas.
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Implementing enterprise software solutions raises numerous obstacles, which can all be attributed to a single cause: users are unable to properly use the software. This is because users grapple with barrages of training methodologies and approaches for each new application. The solution may be a "universal adapter," a synchronized learning content development platform for a wide range of enterprise applications.
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Every core business process and strategic initiative requires a human capital management (HMC) business strategy for execution; improvements made in HCM systems and processes can notably impact an organization’s bottom line. Mentoring programs and other models for integrating work and learning are exciting avenues for stimulating professional growth, career development, staff morale, and quality of care within the workplace.
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How many times do you hear network administrators scream at the top of their voice, "I have spent millions of dollars buying expensive and the best antivirus software solutions and yet every two months, when a new virus strikes, I have my entire network go down!" This is a common complaint you will get to hear from one and all network administrators, primarily because most security vendors today concentrate more on a "reactive" approach to stop virus attacks, than a “preventive” approach!
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