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Study Reveals Top 10 Requirements for Improving Event Resolution in IT
AlarmPoint Systems

A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of…

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Controlling Change: The Missing Ingredient
Solidcore Systems, Inc.

It is widely acknowledged that unauthorized changes made to an IT infrastructure cause up to 80 percent of a system’s unavailability. So what…

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Active Archiving: A Key Enterprise ILM Practice
Solix Technologies

The growth of application data has placed an enormous burden on IT organizations to maintain acceptable application performance and availability.…

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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Quocirca Ltd

Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring…

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