Network Management

Master Data Management: Extracting Value from Your Most Important Intangible Asset
SAP

In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many…

The Definitive Guide to Successful Deployment of VoIP and IP Telephony—Chapter 3
PROGNOSIS

When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book…

Project-based Companies Need Specialized ERP Solutions
Sescoi

Implementing an enterprise resource planning (ERP) system—even for small to medium businesses (SMBs)—is a smart move. But depending on the type…

The Return on Investment of IP Telephony Management
PROGNOSIS

Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be.…

Study Reveals Top 10 Requirements for Improving Event Resolution in IT
AlarmPoint Systems

A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of…

Winning the PCI Compliance Battle
Qualys

The payment card industry (PCI) Data Security Standard establishes common processes and precautions for handling credit card data. Although…

Six Sigma for IT Service Level Management
Proxima Technology

Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma…

Controlling Change: The Missing Ingredient
Solidcore Systems, Inc.

It is widely acknowledged that unauthorized changes made to an IT infrastructure cause up to 80 percent of a system’s unavailability. So what…