Professional Services Management

Talent Supply Chain Management: An Alarming Look at the Mismatch between Talent Strategies, Processes, and Corporate Objectives
SAP

A survey of professional services firms shows a serious disconnect between the desired operational state of the firms and their current ability…

Checklist: Choosing the Right Financial Services Vendor
Inside Business Finance

Today’s economic environment requires you to evaluate whether your current financial institution is in it for the long haul and can offer the…

Two Mistakes Most Professional Services Organizations Make—How Metrics and Automation Tools Drive Profits
QuickArrow

Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure too many (or too…

Taking Control of Your Business: Growing Profitably in the Professional Services Market
SAP

How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely…

Service Delivery Innovation: Creating Client Value and Enhancing Profitability
SAP

The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can…

Connecting the Project-driven Organization through People, Process, and Technology
BST Global

Project-driven organizations face numerous challenges, including increasing competition, more demanding clients, and changing regulatory…

Why Professional Services Organizations Need Improved Financial and Resource Management
Microsoft

Professional services organizations (PSOs) currently face a number of financial and resource management pain points. Discover the benchmarks PSOs…

Calculating Utilization in a Services Company
OpenAir

Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher…