Business-to-Consumer Web Sales

B2B E-business in the Supply Chain: New Services and Technologies Require Companies to Reevaluate Their Strategies
Sterling Commerce, an AT&T company

IT groups aspire to standardize on common integration platforms, but the pressure to integrate with business partners quickly often forces…

Retail Today: Understand. Anticipate. Inspire.
SAP

Today more than ever, retailers are faced with the challenges of selling locally while competing globally. To be successful, they must provide…

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Sage

Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you…

The Definitive Guide to Successful Deployment of VoIP and IP Telephony—Chapter 1
PROGNOSIS

As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book…

eBay—Securing the World’s Online Marketplace
Qualys

As one of the largest Internet marketplaces, eBay proclaims that the trust it enables between buyers and sellers has been the key to its success.…

Ventas 2.0: Cómo usar la colaboración en línea para impulsar las ventas
Oracle

La colaboración en línea es un fenómeno que esta cambiando nuestras prácticas en muchos aspectos. Relaciones con amigos, búsqueda de…

Case Study: Leading Online Bank Automates with Job Scheduling Solution
Tidal Software

An online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes with a job…

Case Study: Manitou
Access Commerce

Manitou, a global producer of complex make-to-order forklift trucks, wanted to optimize sales processes to overcome several challenges, including…