E-commerce

Services and applications that support electronic, often web-based, commerce transactions

B2B E-business in the Supply Chain: New Services and Technologies Require Companies to Reevaluate Their Strategies
Sterling Commerce, an AT&T company

IT groups aspire to standardize on common integration platforms, but the pressure to integrate with business partners quickly often forces…

How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
Technology Evaluation Centers

In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship…

Retail Today: Understand. Anticipate. Inspire.
SAP

Today more than ever, retailers are faced with the challenges of selling locally while competing globally. To be successful, they must provide…

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Sage

Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you…

Optimizing the Lead-to-order Process
Access Commerce

A superior lead-to-order (LTO) process is essential in today's environment of mass customization. Companies striving to build and maintain…

The Seven Keys to World-Class Manufacturing
Infor

What does it mean to be a world-class competitor? It means being successful in your market against any competition—regardless of size or…

The Definitive Guide to Successful Deployment of VoIP and IP Telephony—Chapter 2
PROGNOSIS

Chapter 2 of this 4-part e-book explores the Internet protocol telephony (IPT) life cycle, and discusses how understanding the key phases of…

The Definitive Guide to Successful Deployment of VoIP and IP Telephony—Chapter 1
PROGNOSIS

As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book…