Sales Force Automation (SFA)

17 Rules of the Road for Customer Relationship Management
Sage

Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important…

Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting
SAP

To move your sales team to the next level, you need to find answers to several questions. For example: How do you determine which customers…

How to Choose the Right Hosted CRM Solution for You
InsideCRM

How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall…

How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
Technology Evaluation Centers

In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship…

Retail Today: Understand. Anticipate. Inspire.
SAP

Today more than ever, retailers are faced with the challenges of selling locally while competing globally. To be successful, they must provide…

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Sage

Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you…

Sage Saleslogix Guidebook
Sage

If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook…

4 Essential Components for Successful Sales
Microsoft

Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize the need to make…