Demographics

Challenges of the Future: The Rebirth of Small Independent Retail in America
NRF Foundation

By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have…

Boosting Marketing ROI with Predictive Analysis: Six Keys to Unlocking the Value
Customer Chemistry

For those who haven’t yet taken the plunge, the time has come: Predictive analysis will become a competitive necessity by the end of this…

Building Blocks to Evolving Your Predictive Analytic Practice
Customer Chemistry

In any competitive market, leveraging data to understand a customer s next move is essential. Thus, to achieve an advantage in customer…

Testing Secure Enterprise SOA Applications across Wide Area Networks
SAP

In order to meet the increasing need to extend services around the world, companies must be able to consolidate data centers and business…

Don’t Get Left behind: A Reality Check on Social Networking and Customer Relationships
CNP Integrations

Web 2.0 and social networking tools and trends are having a huge impact on business today. But to realize the benefits of social networking, you…

BPM in the Retail Sector
WIPRO

To remain competitive, retailers must improve costs, differentiate the shopping experience, and ensure effective promotions. Many retailers are…

Capturing the Loyalty Opportunity: The Cost of Doing Nothing
RightNow Technologies

Are you focused on reducing costs rather than delivering differentiated experiences to your customers? Do you rely on self-serving business…