E-CRM

How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
Technology Evaluation Centers

In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship…

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Sage

Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you…

Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Sage

Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions—meaning, customer…

CRM: The Essential Guide
CDC Software

Customer relationship management (CRM) solutions can help you achieve success by managing your company’s customer-facing processes and implementing…

eBay—Securing the World’s Online Marketplace
Qualys

As one of the largest Internet marketplaces, eBay proclaims that the trust it enables between buyers and sellers has been the key to its success.…

Simple SCM Document Exchange
Obvious Solutions Inc.

Abrica.net is a "software-as-service" collaboration solution that enables supply chain partners, of all sizes, to quickly, easily and…

La clave está en el vendedor: Cómo aprovechar las ventajas de Web 2.0
Oracle

La habilitación de la Web 2.0 y del contenido social está cambiando la propuesta de la primera generación de CRM, que era generar más informes…

How to Respond Faster to Customer Feedback
eXplorance Inc.

What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can…