Communications Management

IP Phones Checklist
VoIP-News

You need a new Internet protocol (IP) phone system—but you’re not quite sure which features and functions would best meet your business…

The Definitive Guide to Successful Deployment of VoIP and IP Telephony—Chapter 1
PROGNOSIS

As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book…

Unified Communications Meets VoIP: A Marriage Made in Heaven
AVST

Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of…

Network Security Best Practices: Competitive Analysis
CipherOptics

When it comes to security architecture, choosing a system that’s scalable and applicable to a broad set of security needs is a wise move. New…

Premise PBX Checklist
VoIP-News

Looking for a new business phone system? To find a premise-based private branch exchange (PBX) solution that meets your needs, you should ask…

A Customer Success Story: Real-time Remote Workforce Enablement
SWsoft

Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a…

How to Start and Finish a No-fail Project, Part 2: Improving Team Communication
Logic Software

Statistics show that nearly one-fifth of IT projects make it to the finish line—so project planners need to be aware of the primary…

The Relationship between ITIL and Facilities Management
FacilitiesDesk

It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best…